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Laptop getting shutting down ,"The system was shut down due to a critical thermal event"

Guest Dinesh Kumaar

By Guest Dinesh Kumaar
in Operating Systems Help & Support

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Guest Dinesh Kumaar

Guest Dinesh Kumaar

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Hello,Last week, when I tried to turn on the laptop, it looped back to the bios and MSI logo back to back, and my fan was running so fast that it was so loud. After multiple restarts, it came back and was working normally, but I couldn't hear any fan running. Then, it started unexpectedly shutting down, even with just Chrome on.I searched this forum, and some people said to check the event logs. Then I found the issue that my laptop was shutting down due to heat. I've attached some screenshots of it. Can anyone let me know how to fix this issue?

 

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