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powerpoint,excel,word, and onenote aren't working

Guest Mohamed Osama Kotb

By Guest Mohamed Osama Kotb
in Operating Systems Help & Support

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Guest Mohamed Osama Kotb

Guest Mohamed Osama Kotb

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I can't open word files or powerpoints. I tried opening up the app itself and it won't work. office 365 is working but when I try to open those apps they just don't open. onenote as well, but Microsoft teams is working and Outlook is working. when I closed the laptop it said "the exception unknown software exception(0x207d720e) occurred in the application at the location 0x00007FFB93B5FD6D. Above this message was written "hardware monitor window POWERPNT.EXE-application error. I tried restarting the laptop several times and it still isn't working

 

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