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Need assistance to resolve Windows 11 random crashes

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Windows 11 Newbie

Windows 11

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My PC randomly crashes. I'll get a blue screen with a sad face and "Your PC ran into a problem and needs to restart as soon as we're finished collecting some error info."I've located the folder "mini dump" and see files corresponding to to crashes. Can someone help me determine if it's a hardware or software issue?

 

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