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FAILURE_BUCKET_ID

Windows 11
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Windows 11 Newbie

Windows 11

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Hello --Need some help - I have a user with a win 11 build 23h2 that bluescreens a few times a day. I saw this in the dmp file but not sure what it is telling me and would appreciate your help. I can provide the dmp file if that would help.FAILURE_BUCKET_ID: 0xEF_DellSupportAss_BUGCHECK_CRITICAL_PROCESS_4dfee080_SDSSnapshotProcess.dll!_IMAGE_SDSSnapshotProcess.dll I ran a dism and sfc yesterday to see if this would help.

 

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