Guest Sam spade Posted October 20, 2008 Posted October 20, 2008 Purchased HP wireless mouse 9/4 and setup consisted of plugging in USB transmitter and away I went. Today the mouse batteries died and I replaced them. No matter what I did, could get no recognition that the PC recognized the mouse. Called HP and after about 2 1/2 hours got to right department. Actually one call they wanted $ to test my system, and all this over a $26 mouse. Item is warranted for 1 year and tomorrow they will call me so a new can be obtained. Hoping someone reading this might offer a testing suggestion. Using Windows XP Media Center Edition 2005. Presently using old wired PS2 mouse. Man this wireless stuff is great!!
Guest Mike Hall - MVP Posted October 20, 2008 Posted October 20, 2008 Re: HP Wireless Mouse "Sam spade" <sloopokespam@opto.net> wrote in message news:%23OKcz7vMJHA.5388@TK2MSFTNGP04.phx.gbl... > Purchased HP wireless mouse 9/4 and setup consisted of plugging in USB > transmitter and away I went. Today the mouse batteries died and I replaced > them. No matter what I did, could get no recognition that the PC > recognized the mouse. Called HP and after about 2 1/2 hours got to right > department. Actually one call they wanted $ to test my system, and all > this over a $26 mouse. Item is warranted for 1 year and tomorrow they will > call me so a new can be obtained. Hoping someone reading this might offer > a testing suggestion. Using Windows XP Media Center Edition 2005. > Presently using old wired PS2 mouse. Man this wireless stuff is great!! > > Presumably you have tried uninstalling/re-installing? -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
Guest PA Bear [MS MVP] Posted October 20, 2008 Posted October 20, 2008 Re: HP Wireless Mouse Make certain that the receiver's not located anywhere near anything else electrical (e.g., a router; a desklamp). Otherwise, try reinstalling the mouse software. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Sam spade wrote: > Purchased HP wireless mouse 9/4 and setup consisted of plugging in USB > transmitter and away I went. Today the mouse batteries died and I replaced > them. No matter what I did, could get no recognition that the PC > recognized > the mouse. Called HP and after about 2 1/2 hours got to right department. > Actually one call they wanted $ to test my system, and all this over a $26 > mouse. Item is warranted for 1 year and tomorrow they will call me so a > new > can be obtained. Hoping someone reading this might offer a testing > suggestion. Using Windows XP Media Center Edition 2005. Presently using > old > wired PS2 mouse. Man this wireless stuff is great!!
Guest Jim Posted October 21, 2008 Posted October 21, 2008 Re: HP Wireless Mouse On Mon, 20 Oct 2008 17:58:11 -0400, "Sam spade" <sloopokespam@opto.net> wrote: >Purchased HP wireless mouse 9/4 and setup consisted of plugging in USB >transmitter and away I went. Today the mouse batteries died and I replaced >them. No matter what I did, could get no recognition that the PC recognized >the mouse. Called HP and after about 2 1/2 hours got to right department. >Actually one call they wanted $ to test my system, and all this over a $26 >mouse. Item is warranted for 1 year and tomorrow they will call me so a new >can be obtained. Hoping someone reading this might offer a testing >suggestion. Using Windows XP Media Center Edition 2005. Presently using old >wired PS2 mouse. Man this wireless stuff is great!! > Reset button ? ( don`t use wireless but have read this before on n/g )
Recommended Posts