Guest Chipmunk Posted October 21, 2008 Posted October 21, 2008 When I try to access the Services and Event Viewer task in the Administrative Tools Folder, I get the message "Access is Denied". Would you know how to fix this problem. The last time I used these tasks was last month when I did the Microsoft Patch Update. I check the Security setting on these files and it show that the local Admin and Domain Admin has Full Rights.
Guest David Shen Posted October 27, 2008 Posted October 27, 2008 RE: Access is Denied for Services and Event Viewer Dear Customer, Thank you for posting in newsgroup. Before we move on, I would like to confirm with you some information first. Please check what the current user account is when the error message occures. Is it the member of the Guests (including local and domain guests) group? Does the issue occur if he log on as the built-in Administrator? Based on the experience, the error message maybe due to lose of the COM security settings. If possible, please follow the steps to check if it will be helpful. Suggestion: ===================== 1. Open Component Services (Start -> Programs -> Administrative Tools -> Component Services) 2. Drill down to My Computer under Component Services and right click to select Properties. 3. Click the COM Security Tab 4. Click the Edit Limits button in the Launch and Activation Permissions group box. 5. Add the user "Everyone" to the top window 6. Allow Access all 4 options: Local Launch, Remote Launch, Local Activation, Remote Activation If it doesn't work, we need to collect some trace information of the error message by using Process Monitor. Steps: ========== 1. Download process monitor from the link given here http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx 2. Run the process monitor on the problematic server 3. Start Process Monitor. You will see File/Registry activity is being captured. Press Ctrl+E to stop logging data. Press Ctrl+X to clear the currently captured data. Under Process Monitor, press Ctrl+E to start gathering data. 4. Now try to reproduce the issue. Try to Open Services console (services.msc) and Event Viewer (eventvwr) in Administrative Tools to make it prompt up with "Access is Denied" error message. 5. Under Process Monitor, Press Ctrl+E to stop capturing. 6. Please save the captured data from Process Monitor to a file (File->Save) and send me this file for further analysis. 7. Meanwhile, please take a screenshot of the error message and then send it to me. Note: you may send the file and screenshot to tfwst@microsoft.com Thanks for the co-operation. David Shen Microsoft Online Technical Support "Chipmunk" wrote: > When I try to access the Services and Event Viewer task in the Administrative > Tools Folder, I get the message "Access is Denied". Would you know how to > fix this problem. The last time I used these tasks was last month when I did > the Microsoft Patch Update. I check the Security setting on these files and > it show that the local Admin and Domain Admin has Full Rights.
Guest Chipmunk Posted October 29, 2008 Posted October 29, 2008 RE: Access is Denied for Services and Event Viewer David, Were you able to locate the problem using the Process Monitor Log file I sent you? Alvin "David Shen" wrote: > Dear Customer, > > Thank you for posting in newsgroup. > > Before we move on, I would like to confirm with you some information first. > > Please check what the current user account is when the error message > occures. Is it the member of the Guests (including local and domain guests) > group? Does the issue occur if he log on as the built-in Administrator? > > Based on the experience, the error message maybe due to lose of the COM > security settings. If possible, please follow the steps to check if it will > be helpful. > > Suggestion: > ===================== > > 1. Open Component Services (Start -> Programs -> Administrative Tools -> > Component Services) > 2. Drill down to My Computer under Component Services and right click to > select Properties. > 3. Click the COM Security Tab > 4. Click the Edit Limits button in the Launch and Activation Permissions > group box. > 5. Add the user "Everyone" to the top window > 6. Allow Access all 4 options: Local Launch, Remote Launch, Local > Activation, Remote Activation > > If it doesn't work, we need to collect some trace information of the error > message by using Process Monitor. > > Steps: > ========== > > 1. Download process monitor from the link given here > http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx > > 2. Run the process monitor on the problematic server > > 3. Start Process Monitor. You will see File/Registry activity is being > captured. > Press Ctrl+E to stop logging data. > Press Ctrl+X to clear the currently captured data. > Under Process Monitor, press Ctrl+E to start gathering data. > > 4. Now try to reproduce the issue. > > Try to Open Services console (services.msc) and Event Viewer (eventvwr) in > Administrative Tools to make it prompt up with "Access is Denied" error > message. > > 5. Under Process Monitor, Press Ctrl+E to stop capturing. > > 6. Please save the captured data from Process Monitor to a file (File->Save) > and send me this file for further analysis. > > 7. Meanwhile, please take a screenshot of the error message and then send it > to me. > > Note: you may send the file and screenshot to tfwst@microsoft.com > > Thanks for the co-operation. > > David Shen > Microsoft Online Technical Support > > > "Chipmunk" wrote: > > > When I try to access the Services and Event Viewer task in the Administrative > > Tools Folder, I get the message "Access is Denied". Would you know how to > > fix this problem. The last time I used these tasks was last month when I did > > the Microsoft Patch Update. I check the Security setting on these files and > > it show that the local Admin and Domain Admin has Full Rights.
Recommended Posts