Help with viewing files/folders

[MrsMckinney]

Hello! Im Laketia,

 

I am having a bit of trouble viewing any of my files/folders. I have a windows 7 home premium, 2009 and the model is s5213w. On 7/28/12 I tried importing pictures from my flashdrive onto my desktop, I could not save or view them, so I tried copying and pasting the pictures into ms photo smart, and I do not know what happened from there. Meaning, everything that I open, opens under ms picture manager and its just a blank page after that. I can't connect to the internet, open up any of ms office systems, or view my short-cut files on my desktop etc. Please help!

 

Laketia Mckinney

[Plastic Nev]

Hi and welcome to Extreme Tech Support - Free PC Help,

Considering it was only yesterday that it all went wrong, I think that a system restore may be the best way to get you back to square one.

Click start, then control panel, then System and Security.

You will then see "Action Center" under that should be "Restore your computer to an earlier time, click that, and then the "Open System Restore" button.

 

You will get a small window opens with a description of what system restore can do for you, just select "Next".

You should see the last restore point the system created which will likely be a few days ago, in my case 25/07/2012, if similar or earlier, just click next and check all is correct then click finish. The computer will then perform a restore back to a time previous to when you tried that flash drive.

 

As far as the flash drive itself, we can perhaps go further once you have restored the system, but I don't hold out much hope from what you describe you found with it.

 

Nev.

[MrsMckinney]

Hey Nev,

 

This fixed my problem! Thank you so much, for all your help I don't know what I would have done without your help!

 

Laketia

[Plastic Nev]

Glad that got you back to running again, system restore is always a good way to get back things when a problem like this occurs, when no one can be sure what caused it.

 

As for the flash drive, treat it with caution, but if you plug it in, then go to Computer, does it show in there? If so right click on the drive and then choose properties, in the window that opens, if on the general tab, it should tell you how much is used space and how much free. Let us know what it says there.

Also if you click the "Tools" tab, there is a check for errors, click that and see what is reported please.

 

Nev.