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Program Will Not Run Unless The "Run As" is Used


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Posted

Hi All,

 

I have an end user who has WindowsXP Pro SP3. He purchased a document

camera, "AverMedia CP150 model". He installed the software while logged on

as the local Administrator account. The program will not run, unless you

right click on the program icons executable and then choose the "Run As" and

choose the local Administrator account. I've checked to make sure the

program was added to the Firewall Exception list (it was by default anyway).

I want him to be able to open this program while he is logged on as himself

to the domain. When he logs onto the domain, even though he is an

administrator, he still has to do the "run as" function to get this working.

 

Any suggestions?

 

Thanks,

Zoey

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Guest VanguardLH
Posted

Re: Program Will Not Run Unless The "Run As" is Used

 

Zoey wrote:

> Hi All,

>

> I have an end user who has WindowsXP Pro SP3. He purchased a document

> camera, "AverMedia CP150 model". He installed the software while logged on

> as the local Administrator account. The program will not run, unless you

> right click on the program icons executable and then choose the "Run As" and

> choose the local Administrator account. I've checked to make sure the

> program was added to the Firewall Exception list (it was by default anyway).

> I want him to be able to open this program while he is logged on as himself

> to the domain. When he logs onto the domain, even though he is an

> administrator, he still has to do the "run as" function to get this working.

>

> Any suggestions?

>

> Thanks,

> Zoey

 

That means during the installation that the user did not choose "Allow

access by all users", or a similarly titled option. The application was

installed for use by just that user. Of course, it may be that the

software will refuse to run under a limited account.

 

If he installed the software while logged on under a *local* admin-level

account, it is a *different* account than his domain login. Users might

be local admins which is nothing to do with their domain logins. Users

could be admins for only their host when logged in under a domain but

that group for workstation domains may not have full admin rights (i.e.,

users logging on a domain as an admin are probably limited admins since

it may not be possible to restrict admin rights for a domain user to a

specific host, especially due to roaming profiles). So you'll have to

differentiate between the local admin account and the domain admin

account under which the user installed the software. A local admin

account is not the same as a domain admin account.

Posted

Re: Program Will Not Run Unless The "Run As" is Used

 

Problem solved. It turned out to be the software we downloaded was not

compatible with the Windows Tablet PC. I had to download the software again,

and i'm not getting prompted now.

 

THanks for the reply

 

"VanguardLH" wrote:

> Zoey wrote:

>

> > Hi All,

> >

> > I have an end user who has WindowsXP Pro SP3. He purchased a document

> > camera, "AverMedia CP150 model". He installed the software while logged on

> > as the local Administrator account. The program will not run, unless you

> > right click on the program icons executable and then choose the "Run As" and

> > choose the local Administrator account. I've checked to make sure the

> > program was added to the Firewall Exception list (it was by default anyway).

> > I want him to be able to open this program while he is logged on as himself

> > to the domain. When he logs onto the domain, even though he is an

> > administrator, he still has to do the "run as" function to get this working.

> >

> > Any suggestions?

> >

> > Thanks,

> > Zoey

>

> That means during the installation that the user did not choose "Allow

> access by all users", or a similarly titled option. The application was

> installed for use by just that user. Of course, it may be that the

> software will refuse to run under a limited account.

>

> If he installed the software while logged on under a *local* admin-level

> account, it is a *different* account than his domain login. Users might

> be local admins which is nothing to do with their domain logins. Users

> could be admins for only their host when logged in under a domain but

> that group for workstation domains may not have full admin rights (i.e.,

> users logging on a domain as an admin are probably limited admins since

> it may not be possible to restrict admin rights for a domain user to a

> specific host, especially due to roaming profiles). So you'll have to

> differentiate between the local admin account and the domain admin

> account under which the user installed the software. A local admin

> account is not the same as a domain admin account.

>


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