network Printer issue for Vista

[Guest Lisa]

Hi,

 

My HP 8000 is installed on 64-bit windows 2003 server and share to all

users, however Vista user get problem when install driver from the server. I

can install the driver locally on the vista PC, how can I add network shared

port like \\MyServerName\PrinterShareName on Vista. I don't want to add local

TCP/IP port.

 

Any help will be appreciated!

 

Thanks in advance!

 

Lisa

[Guest Alan Morris [MSFT]]

Re: network Printer issue for Vista

 

Local Port

 

Is the Vista machine 32 or 64 bit?

 

Since the 8000 was included with Server 2003 are you using this driver? You

would need to add the 32 bit driver (use Have Disk and point to a 32 bit

Server 2003 CD) for the 32 bit clients.

 

If you are using a driver from HP, you would need to get a 32bit driver with

the exact name from HP.

 

--

Alan Morris

Windows Printing Team

Search the Microsoft Knowledge Base here:

http://support.microsoft.com/search/?adv=1

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Lisa" <Lisa@discussions.microsoft.com> wrote in message

news:ED901773-636E-4FF4-9F16-40676C3720BB@microsoft.com...

> Hi,

>

> My HP 8000 is installed on 64-bit windows 2003 server and share to all

> users, however Vista user get problem when install driver from the server.

> I

> can install the driver locally on the vista PC, how can I add network

> shared

> port like \\MyServerName\PrinterShareName on Vista. I don't want to add

> local

> TCP/IP port.

>

> Any help will be appreciated!

>

> Thanks in advance!

>

> Lisa

[Guest Lisa]

Re: network Printer issue for Vista

 

Hi Alan,

 

Thank you so much! yes, the driver can be found in Windows 2003 32-bit CD.

Since I just have 64-bit CD, I downloaded the trial version 2003 from MS to

get the driver. I want to mention that the driver from HP website doesn't

work.

 

I have another HP printer which Vista has problem to install driver from

server. It's HP 2015dn. I have the driver for vista on the printer server,

however one Vista get error message like below:

 

Windows cannot connect to the printer. Operation could not be completed.

(error 0x00000lxb).

 

but some Vista are OK to install printer driver from server. Please advice!

 

Thanks again,

 

Lisa

 

"Alan Morris [MSFT]" wrote:

> Local Port

>

> Is the Vista machine 32 or 64 bit?

>

> Since the 8000 was included with Server 2003 are you using this driver? You

> would need to add the 32 bit driver (use Have Disk and point to a 32 bit

> Server 2003 CD) for the 32 bit clients.

>

> If you are using a driver from HP, you would need to get a 32bit driver with

> the exact name from HP.

>

> --

> Alan Morris

> Windows Printing Team

> Search the Microsoft Knowledge Base here:

> http://support.microsoft.com/search/?adv=1

>

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> "Lisa" <Lisa@discussions.microsoft.com> wrote in message

> news:ED901773-636E-4FF4-9F16-40676C3720BB@microsoft.com...

> > Hi,

> >

> > My HP 8000 is installed on 64-bit windows 2003 server and share to all

> > users, however Vista user get problem when install driver from the server.

> > I

> > can install the driver locally on the vista PC, how can I add network

> > shared

> > port like \\MyServerName\PrinterShareName on Vista. I don't want to add

> > local

> > TCP/IP port.

> >

> > Any help will be appreciated!

> >

> > Thanks in advance!

> >

> > Lisa

>

>

>

[Guest Alan Morris [MSFT]]

Re: network Printer issue for Vista

 

that's an invalid error code.

 

 

Good job going for the trial version. Most business moving to x64 servers

have some 32 bit machines as well so the drivers are on site.

 

Yes the 8000 driver from HP will kill the spooler process on Vista because

it checks the version on the OS and terminates since it is not 5.2 or less.

 

All the new drivers from HP have an updated file for the OS check and

recognize version 6.

 

 

Yes, I've had issues with the 2015.

 

 

On the Vista machine that fails, can you remove any existing connections and

delete the print drivers, then try the connection again

 

 

 

 

--

Alan Morris

Windows Printing Team

Search the Microsoft Knowledge Base here:

http://support.microsoft.com/search/?adv=1

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Lisa" <Lisa@discussions.microsoft.com> wrote in message

news:76F7FE9B-9CA4-4784-B531-70F5AAECFAA2@microsoft.com...

> Hi Alan,

>

> Thank you so much! yes, the driver can be found in Windows 2003 32-bit CD.

> Since I just have 64-bit CD, I downloaded the trial version 2003 from MS

> to

> get the driver. I want to mention that the driver from HP website doesn't

> work.

>

> I have another HP printer which Vista has problem to install driver from

> server. It's HP 2015dn. I have the driver for vista on the printer server,

> however one Vista get error message like below:

>

> Windows cannot connect to the printer. Operation could not be completed.

> (error 0x00000lxb).

>

> but some Vista are OK to install printer driver from server. Please

> advice!

>

> Thanks again,

>

> Lisa

>

> "Alan Morris [MSFT]" wrote:

>

>> Local Port

>>

>> Is the Vista machine 32 or 64 bit?

>>

>> Since the 8000 was included with Server 2003 are you using this driver?

>> You

>> would need to add the 32 bit driver (use Have Disk and point to a 32 bit

>> Server 2003 CD) for the 32 bit clients.

>>

>> If you are using a driver from HP, you would need to get a 32bit driver

>> with

>> the exact name from HP.

>>

>> --

>> Alan Morris

>> Windows Printing Team

>> Search the Microsoft Knowledge Base here:

>> http://support.microsoft.com/search/?adv=1

>>

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>>

>> "Lisa" <Lisa@discussions.microsoft.com> wrote in message

>> news:ED901773-636E-4FF4-9F16-40676C3720BB@microsoft.com...

>> > Hi,

>> >

>> > My HP 8000 is installed on 64-bit windows 2003 server and share to all

>> > users, however Vista user get problem when install driver from the

>> > server.

>> > I

>> > can install the driver locally on the vista PC, how can I add network

>> > shared

>> > port like \\MyServerName\PrinterShareName on Vista. I don't want to add

>> > local

>> > TCP/IP port.

>> >

>> > Any help will be appreciated!

>> >

>> > Thanks in advance!

>> >

>> > Lisa

>>

>>

>>

[Guest Lisa]

Re: network Printer issue for Vista

 

Hi Alan,

 

No luck for 2015. I work around to install 2100 driver for 2015 from MS. It

works for Vista and XP now, however lost duplex printing feature. :(

 

Thanks you!

 

Lisa

 

"Alan Morris [MSFT]" wrote:

> that's an invalid error code.

>

>

> Good job going for the trial version. Most business moving to x64 servers

> have some 32 bit machines as well so the drivers are on site.

>

> Yes the 8000 driver from HP will kill the spooler process on Vista because

> it checks the version on the OS and terminates since it is not 5.2 or less.

>

> All the new drivers from HP have an updated file for the OS check and

> recognize version 6.

>

>

> Yes, I've had issues with the 2015.

>

>

> On the Vista machine that fails, can you remove any existing connections and

> delete the print drivers, then try the connection again

>

>

>

>

> --

> Alan Morris

> Windows Printing Team

> Search the Microsoft Knowledge Base here:

> http://support.microsoft.com/search/?adv=1

>

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> "Lisa" <Lisa@discussions.microsoft.com> wrote in message

> news:76F7FE9B-9CA4-4784-B531-70F5AAECFAA2@microsoft.com...

> > Hi Alan,

> >

> > Thank you so much! yes, the driver can be found in Windows 2003 32-bit CD.

> > Since I just have 64-bit CD, I downloaded the trial version 2003 from MS

> > to

> > get the driver. I want to mention that the driver from HP website doesn't

> > work.

> >

> > I have another HP printer which Vista has problem to install driver from

> > server. It's HP 2015dn. I have the driver for vista on the printer server,

> > however one Vista get error message like below:

> >

> > Windows cannot connect to the printer. Operation could not be completed.

> > (error 0x00000lxb).

> >

> > but some Vista are OK to install printer driver from server. Please

> > advice!

> >

> > Thanks again,

> >

> > Lisa

> >

> > "Alan Morris [MSFT]" wrote:

> >

> >> Local Port

> >>

> >> Is the Vista machine 32 or 64 bit?

> >>

> >> Since the 8000 was included with Server 2003 are you using this driver?

> >> You

> >> would need to add the 32 bit driver (use Have Disk and point to a 32 bit

> >> Server 2003 CD) for the 32 bit clients.

> >>

> >> If you are using a driver from HP, you would need to get a 32bit driver

> >> with

> >> the exact name from HP.

> >>

> >> --

> >> Alan Morris

> >> Windows Printing Team

> >> Search the Microsoft Knowledge Base here:

> >> http://support.microsoft.com/search/?adv=1

> >>

> >> This posting is provided "AS IS" with no warranties, and confers no

> >> rights.

> >>

> >> "Lisa" <Lisa@discussions.microsoft.com> wrote in message

> >> news:ED901773-636E-4FF4-9F16-40676C3720BB@microsoft.com...

> >> > Hi,

> >> >

> >> > My HP 8000 is installed on 64-bit windows 2003 server and share to all

> >> > users, however Vista user get problem when install driver from the

> >> > server.

> >> > I

> >> > can install the driver locally on the vista PC, how can I add network

> >> > shared

> >> > port like \\MyServerName\PrinterShareName on Vista. I don't want to add

> >> > local

> >> > TCP/IP port.

> >> >

> >> > Any help will be appreciated!

> >> >

> >> > Thanks in advance!

> >> >

> >> > Lisa

> >>

> >>

> >>

>

>

>