304 usb keyboard error

[Guest M.L.]

I'm posting on behalf of a friend who is getting a 301 keyboard error

upon booting with the native USB keyboard on her Compaq XP desktop.

She purchased a PS/2 keyboard and it works fine, but she highly

prefers her Compaq USB keyboard and wants to get it working as it did

before. Any troubleshooting assistance will be appreciated. Thanks.

[Guest Malke]

Re: 304 usb keyboard error

 

M.L. wrote:

> I'm posting on behalf of a friend who is getting a 301 keyboard error

> upon booting with the native USB keyboard on her Compaq XP desktop.

> She purchased a PS/2 keyboard and it works fine, but she highly

> prefers her Compaq USB keyboard and wants to get it working as it did

> before. Any troubleshooting assistance will be appreciated. Thanks.

 

Does another USB keyboard work?

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest M.L.]

Re: 304 usb keyboard error

 

>> I'm posting on behalf of a friend who is getting a 301 keyboard error

>> upon booting with the native USB keyboard on her Compaq XP desktop.

>> She purchased a PS/2 keyboard and it works fine, but she highly

>> prefers her Compaq USB keyboard and wants to get it working as it did

>> before. Any troubleshooting assistance will be appreciated. Thanks.

>

>Does another USB keyboard work?

 

I had planned on doing that as one of my last recourses (the other

being to buy a USB-to-PS/2 adapter), but I was hoping I would find a

solution that didn't involve making a purchase first.

[Guest Malke]

Re: 304 usb keyboard error

 

M.L. wrote:

>>> I'm posting on behalf of a friend who is getting a 301 keyboard error

>>> upon booting with the native USB keyboard on her Compaq XP desktop.

>>> She purchased a PS/2 keyboard and it works fine, but she highly

>>> prefers her Compaq USB keyboard and wants to get it working as it did

>>> before. Any troubleshooting assistance will be appreciated. Thanks.

>>

>>Does another USB keyboard work?

>

> I had planned on doing that as one of my last recourses (the other

> being to buy a USB-to-PS/2 adapter), but I was hoping I would find a

> solution that didn't involve making a purchase first.

 

She can borrow a keyboard from a friend. Or she can just buy a cheap USB

keyboard. I have a very nice one from Logitech that cost $14, so this is no

big deal. Another thing to try is to connect the questionable keyboard to a

different computer and see if it works there, but I think swapping out

keyboards on the original machine is a more definitive test.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest M.L.]

Re: 304 usb keyboard error

 

>>>> I'm posting on behalf of a friend who is getting a 301 keyboard error

>>>> upon booting with the native USB keyboard on her Compaq XP desktop.

>>>> She purchased a PS/2 keyboard and it works fine, but she highly

>>>> prefers her Compaq USB keyboard and wants to get it working as it did

>>>> before. Any troubleshooting assistance will be appreciated. Thanks.

>>>

>>>Does another USB keyboard work?

>>

>> I had planned on doing that as one of my last recourses (the other

>> being to buy a USB-to-PS/2 adapter), but I was hoping I would find a

>> solution that didn't involve making a purchase first.

>

>She can borrow a keyboard from a friend. Or she can just buy a cheap USB

>keyboard. I have a very nice one from Logitech that cost $14, so this is no

>big deal. Another thing to try is to connect the questionable keyboard to a

>different computer and see if it works there, but I think swapping out

>keyboards on the original machine is a more definitive test.

 

Thanks. I'll try both your recommendations, and if necessary, will try

the adapter solution too.