Issues after infection cleanup...

[Guest Steven Sinclair]

Well, I was working on a buddy's computer, cleaned up a whole lot of trojans

and viruses and worms (oh, my), but now the PC is having some interesting

problems.

 

- unable to access the taskbar/system tray area; it is "hidden"

- unable to utilize most control panel features; they start to load, then

freeze

- unable to choose a theme; they've all disappeared

- the processes view within task manager shows no users for any processes

- adapter shows in device manager, but no connections in network connections

 

Needless to say, there are many, many other issues. In the end, I've nuked

all the bad stuff, but apparently some necessary stuff as well.

 

Is there an easy way to correct these issues?

 

Thanx.

[Guest Gerry]

Re: Issues after infection cleanup...

 

Steven

 

Try a Repair Install. Take care to back up important data files first.

http://www.michaelstevenstech.com/XPrepairinstall.htm

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

Steven Sinclair wrote:

> Well, I was working on a buddy's computer, cleaned up a whole lot of

> trojans and viruses and worms (oh, my), but now the PC is having some

> interesting problems.

>

> - unable to access the taskbar/system tray area; it is "hidden"

> - unable to utilize most control panel features; they start to load,

> then freeze

> - unable to choose a theme; they've all disappeared

> - the processes view within task manager shows no users for any

> processes

> - adapter shows in device manager, but no connections in network

> connections

>

> Needless to say, there are many, many other issues. In the end, I've

> nuked all the bad stuff, but apparently some necessary stuff as well.

>

> Is there an easy way to correct these issues?

>

> Thanx.

[Guest Thee Chicago Wolf]

Re: Issues after infection cleanup...

 

>Well, I was working on a buddy's computer, cleaned up a whole lot of trojans

>and viruses and worms (oh, my), but now the PC is having some interesting

>problems.

>

>- unable to access the taskbar/system tray area; it is "hidden"

>- unable to utilize most control panel features; they start to load, then

>freeze

>- unable to choose a theme; they've all disappeared

>- the processes view within task manager shows no users for any processes

>- adapter shows in device manager, but no connections in network connections

>

>Needless to say, there are many, many other issues. In the end, I've nuked

>all the bad stuff, but apparently some necessary stuff as well.

>

>Is there an easy way to correct these issues?

 

Wow, you'll likely need to re-install if it is that bad. I'm sure this

could be fixed but it would require WAY more time than it's worth. If

you have an XP install CD, might I recommend using NLite to create an

XP SP3 Slipstreamed CD to make this task less painless.

 

- Thee Chicago Wolf

[Guest Steven Sinclair]

RE: Issues after infection cleanup...

 

Well, after reading your replies (especially the link within Gerry's reply),

I've decided it is simply to much work to "attempt" to fix the issues. I'm

going ahead with a new drive, a clean install of XP, reinstalling all the

programs, and moving all the data back. Yes, it's a pain, but at least I know

there'll be no further issues.

 

Not to mention the further education I'll be giving my buddy on the

importance of keeping up with his antivirus subscriptions.

 

8^)>

 

Thanx.

[Guest Daave]

Re: Issues after infection cleanup...

 

Steven Sinclair wrote:

> Well, after reading your replies (especially the link within Gerry's

> reply), I've decided it is simply to much work to "attempt" to fix

> the issues. I'm going ahead with a new drive, a clean install of XP,

> reinstalling all the programs, and moving all the data back. Yes,

> it's a pain, but at least I know there'll be no further issues.

 

Actually, you don't know this. It's quite possible your buddy will

repeat the same behavior.

> Not to mention the further education I'll be giving my buddy on the

> importance of keeping up with his antivirus subscriptions.

 

That's a step in the right direction. However, there is a lot more to

practicing "safe hex." Make sure your buddy looks at these links kindly

provided by Bruce Chambers:

 

 

Protect Your PC

http://www.microsoft.com/security/protect/default.asp

 

Home Computer Security

http://www.cert.org/homeusers/HomeComputerSecurity/

 

List of Antivirus Software Vendors

http://support.microsoft.com/default.aspx?scid=kb;en-us;49500

 

Home PC Firewall Guide

http://www.firewallguide.com/

 

Scumware.com

http://www.scumware.com/