Re: Windows Server 2008 update problem

[Guest Robert Aldwinckle]

Re: Windows Server 2008 update problem

 

(cross-post added to Windows Server, SQL Setup)

"InNeedOfAssistance" <InNeedOfAssistance@discussions.microsoft.com> wrote in message

news:43A32605-9A7F-4580-AAE1-6A24622D0C60@microsoft.com...

>I originally posted this question at:

> http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=4022346&SiteID=1 since

> I thought I was having a problem with SQL Server install. As it turns out SQL

> Server 2008 won't install because it can't install .NET 3.5 and Windows

> Installer.

>

> This is a new server - not an upgrade. I have an ACVPI x86Based PC. Intel

> dual core E2180 processor.

> This is on a Windows Server 2008 Enterprise platform.

>

> I went into Windows Services and confirmed that "Windows Update" is started

> and automatic.

 

 

The log excerpts you provided on the SQL

server forum seem to show that CBS is involved.

Up 'til now I had always thought of that as a Vista feature.

 

http://technet.microsoft.com/en-us/library/cc732334.aspx

 

(Live Search for

cbs.log site:microsoft.com

)

 

 

Cross-posting to a server NG where others who have installed this

update successfully on your OS are more likely to be reading,

although I imagine that they may be more able to help by seeing

the full context of the error messages in your logs for comparison

purposes than just seeing selected error messages. ; )

Also cross-posting back to SQL Setup so your helper there sees

what is going on elsewhere... ; )

 

 

Alternatively to try to understand your logs better what I would do

is Run... ProcMon to supplement all the diagnostics that you are currently

getting with any registry and file acesses that precede each.

You can infer the occurrence of the write of each diagnostic record

by its length.

 

Also, I find that trying to use AU or MU to install an MSI update

tends to hide too much of its diagnostics, so you might have better luck

doing manual installs. When you do that you can also request verbose

logging if necessary and then if you use ProcMon that would add more

corresponding supplementary data. One more thing to note about

manual installs--if you get an error message in a message window that

you want to investigate, don't close that window, otherwise you may find

that the related diagnostic files will be deleted when you do.

 

Finally, when you are extracting log records which include many attempts

over a long time period I think it would be helpful to include

some remarks about how those attempts occurred.

E.g., the COMAPI may represent problems using the WU or MU site

but it would be useful to know what you did which corresponds with

each error incident. That's just a specific example of why I think

seeing error messages with their full context is more useful than

just proving that you are getting some.

 

 

HTH

 

Robert Aldwinckle

---

 

>

> I have followed the directions in:

> http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3448011&SiteID=17

> but was unable to resolve my problem.

>

> When I try to update Windows Defender I get:

> Error found: Code 0x880070057

>

> The errors in WindowsUpdate.log:

> 2008-10-22 02:26:00:210 1016 ddc DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 02:26:00:210 3680 fc0 COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 07:46:40:049 1016 b5c DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 07:55:23:361 1016 518 DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 14:25:53:049 1016 468 DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 14:32:29:711 1016 944 DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 14:32:35:389 1016 b58 DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 14:32:40:896 1016 b58 DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 14:32:41:037 1016 b58 DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 14:32:57:214 1016 8dc DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 14:32:57:229 3440 43c COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 14:37:55:579 1016 d08 DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 14:37:55:579 3368 a00 COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 14:39:01:162 1016 efc DtaStor FATAL: DS: 0x80248014: Failed to

> find requested service

> 2008-10-22 15:00:48:103 1064 bc8 DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 15:00:48:118 3584 e34 COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 15:07:17:589 1064 bc8 DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 15:07:17:589 2132 e74 COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 15:07:37:058 1064 bc8 DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 15:07:37:073 400 33c COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 15:24:22:446 1036 b80 DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 15:24:22:477 3392 d84 COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 15:24:37:594 1036 b80 DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 15:24:37:594 3620 e58 COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

> 2008-10-22 15:24:53:662 1036 b80 DtaStor FATAL: Bad parameter to function

> CSusEseSession::SetServiceTransientInfo

> 2008-10-22 15:24:53:677 3932 f94 COMAPI FATAL: Unable to complete

> asynchronous search. (hr=80070057)

>

>

>

> CBS.log

> 2008-10-22 07:41:23, Info CBS Loaded Servicing Stack

> v6.0.6001.18000 with Core:

> C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\cbscore.dll

> 2008-10-22 07:41:23, Info CSI

> 00000001@2008/10/22:11:41:23.119 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x732d4977 @0x732ad51a @0x156643 @0x153735

> @0x153aae)

> 2008-10-22 07:41:23, Info CBS Could not load SrClient

> DLL from path: SrClient.dll. Continuing without system restore points.

> 2008-10-22 07:41:23, Info CSI

> 00000002@2008/10/22:11:41:23.135 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x73310c43 @0x732efd99 @0x156643 @0x153735

> @0x153aae)

> 2008-10-22 07:41:23, Info CSI

> 00000003@2008/10/22:11:41:23.135 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x73cd5a9f @0x73cd6242 @0x155ef8 @0x153790

> @0x153aae)

> 2008-10-22 07:41:23, Info CBS NonStart: Checking to

> ensure startup processing was not required.

> 2008-10-22 07:41:23, Info CSI 00000004

> IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags =

> 00000004, progress = NULL, phase = 0, pdwDisposition = @0xa1feac

> 2008-10-22 07:41:23, Info CBS NonStart: Success, startup

> processing not required as expected.

> 2008-10-22 07:41:23, Info CSI 00000005 CSI Store 4479144

> (0x004458a8) initialized

> 2008-10-22 07:41:23, Info CBS Session:

> 29963323:467182051 initialized.

> 2008-10-22 07:41:23, Info CBS Session:

> 29963323:467182051 finalized. Reboot required: no

> 2008-10-22 07:43:26, Info CBS Session:

> 29963323:1698022051 initialized.

> 2008-10-22 07:43:26, Info CBS Session:

> 29963323:1698022051 finalized. Reboot required: no

> 2008-10-22 07:45:29, Info CBS Session:

> 29963323:2926054051 initialized.

> 2008-10-22 07:45:29, Info CBS Session:

> 29963323:2926054051 finalized. Reboot required: no

> 2008-10-22 07:47:31, Info CBS Session:

> 29963323:4155490051 initialized.

> 2008-10-22 07:47:31, Info CBS Session:

> 29963323:4155490051 finalized. Reboot required: no

> 2008-10-22 07:49:34, Info CBS Session:

> 29963324:1087874755 initialized.

> 2008-10-22 07:49:34, Info CBS Session:

> 29963324:1087874755 finalized. Reboot required: no

> 2008-10-22 07:51:23, Info CBS Scavenge: Package store

> indicates there is no component to scavenge, skipping.

> 2008-10-22 07:51:37, Info CBS Loaded Servicing Stack

> v6.0.6001.18000 with Core:

> C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\cbscore.dll

> 2008-10-22 07:51:37, Info CSI

> 00000001@2008/10/22:11:51:37.613 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x732d4977 @0x732ad51a @0x156643 @0x153735

> @0x153aae)

> 2008-10-22 07:51:37, Info CBS Could not load SrClient

> DLL from path: SrClient.dll. Continuing without system restore points.

> 2008-10-22 07:51:37, Info CSI

> 00000002@2008/10/22:11:51:37.613 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x73310c43 @0x732efd99 @0x156643 @0x153735

> @0x153aae)

> 2008-10-22 07:51:37, Info CSI

> 00000003@2008/10/22:11:51:37.613 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x70e25a9f @0x70e26242 @0x155ef8 @0x153790

> @0x153aae)

> 2008-10-22 07:51:37, Info CBS NonStart: Checking to

> ensure startup processing was not required.

> 2008-10-22 07:51:37, Info CSI 00000004

> IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags =

> 00000004, progress = NULL, phase = 0, pdwDisposition = @0x16af874

> 2008-10-22 07:51:37, Info CBS NonStart: Success, startup

> processing not required as expected.

> 2008-10-22 07:51:37, Info CSI 00000005 CSI Store 4085928

> (0x003e58a8) initialized

> 2008-10-22 07:51:37, Info CBS Session:

> 29963324:2316998755 initialized.

> 2008-10-22 07:51:37, Info CBS Session:

> 29963324:2316998755 finalized. Reboot required: no

> 2008-10-22 07:53:40, Info CBS Session:

> 29963324:3548306755 initialized.

> 2008-10-22 07:53:40, Info CBS Session:

> 29963324:3548306755 finalized. Reboot required: no

> 2008-10-22 07:54:15, Info CBS Session:

> 29963324:3897590755 initialized.

> 2008-10-22 07:54:15, Info CBS Session:

> 29963324:3897590755 finalized. Reboot required: no

> 2008-10-22 07:54:21, Info CBS Session:

> 29963324:3956558755 initialized.

> 2008-10-22 07:54:21, Info CBS Session:

> 29963324:3956558755 finalized. Reboot required: no

> 2008-10-22 07:56:26, Info CBS Session:

> 29963325:913179459 initialized.

> 2008-10-22 07:56:26, Info CBS Session:

> 29963325:913179459 finalized. Reboot required: no

> 2008-10-22 07:58:29, Info CBS Session:

> 29963325:2139193459 initialized.

> 2008-10-22 07:58:29, Info CBS Session:

> 29963325:2139193459 finalized. Reboot required: no

> 2008-10-22 08:00:32, Info CBS Session:

> 29963325:3368785459 initialized.

> 2008-10-22 08:00:32, Info CBS Session:

> 29963325:3368785459 finalized. Reboot required: no

> 2008-10-22 08:01:37, Info CBS Scavenge: Package store

> indicates there is no component to scavenge, skipping.

> 2008-10-22 08:02:35, Info CBS Loaded Servicing Stack

> v6.0.6001.18000 with Core:

> C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\cbscore.dll

> 2008-10-22 08:02:35, Info CSI

> 00000001@2008/10/22:12:02:35.373 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x732d4977 @0x732ad51a @0x156643 @0x153735

> @0x153aae)

> 2008-10-22 08:02:35, Info CBS Could not load SrClient

> DLL from path: SrClient.dll. Continuing without system restore points.

> 2008-10-22 08:02:35, Info CSI

> 00000002@2008/10/22:12:02:35.373 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x73310c43 @0x732efd99 @0x156643 @0x153735

> @0x153aae)

> 2008-10-22 08:02:35, Info CSI

> 00000003@2008/10/22:12:02:35.373 WcpInitialize (wcp.dll version 0.0.0.5)

> called (stack @0x6bfa9891 @0x70e25a9f @0x70e26242 @0x155ef8 @0x153790

> @0x153aae)

>

>

> The errors from SQL Server 2008 Enterprise install:

> Description:

> Microsoft .NET Framework 3.5 SP1 has encountered a problem during setup.

> Setup did not complete correctly.

>

> Problem signature:

> Problem Event Name: VisualStudio8Setup

> Problem Signature 01: 35101

> Problem Signature 02: 3.5.30729.01_ORCAS_X86_NET

> Problem Signature 03: CBS

> Problem Signature 04: INST

> Problem Signature 05: F

> Problem Signature 06: gencomp750,{61040379-156d-4ece-b126-ea395a3b2

> Problem Signature 07: BASERET_FAILURE

> Problem Signature 08: -

> Problem Signature 09: 1

> Problem Signature 10: WUSA

> OS Version: 6.0.6001.2.1.0.274.10

> Locale ID: 1033

>

> Additional information about the problem:

> LCID: 1033

>

> Read our privacy statement:

> http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

>

>

>

> [10/17/08,19:36:34] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:

> Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI

> returned error code 1

> [10/17/08,19:36:42] WapUI: [2] DepCheck indicates Microsoft .NET Framework

> 2.0SP1 (CBS) is not installed.

> [10/21/08,12:42:36] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:

> Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI

> returned error code 1

> [10/21/08,12:42:44] WapUI: [2] DepCheck indicates Microsoft .NET Framework

> 2.0SP1 (CBS) is not installed.

> [10/22/08,07:46:40] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:

> Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI

> returned error code 1

> [10/22/08,07:46:47] WapUI: [2] DepCheck indicates Microsoft .NET Framework

> 2.0SP1 (CBS) is not installed.

> [10/22/08,07:55:23] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:

> Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI

> returned error code 1

> [10/22/08,07:55:32] WapUI: [2] DepCheck indicates Microsoft .NET Framework

> 2.0SP1 (CBS) is not installed.

>

> Your help would be GREATLY appreciated!

>