Cannot boot problem

[Guest Michael]

Hello:

I am using Windows XP Home Edition Service Pak 2.

What I try to boot, the black screen with the Windows log appears then the

laptop keeps rebooting.

I have been able to boot in Safe Mode, but not in the Last Known Good Config.

When I selected Disable automatic restart on system failure, it gave an

error message of 00000

Yours in hope

[Guest Rich Barry]

Re: Cannot boot problem

 

Michael, if you are able to boot into Safe Mode then try a system

restore. Start>All Programs>Accessories>System Tools>System Restore

"Michael" <Michael@discussions.microsoft.com> wrote in message

news:B69682C8-CF3B-46B1-A918-8782FA64AFBD@microsoft.com...

> Hello:

> I am using Windows XP Home Edition Service Pak 2.

> What I try to boot, the black screen with the Windows log appears then the

> laptop keeps rebooting.

> I have been able to boot in Safe Mode, but not in the Last Known Good

> Config.

> When I selected Disable automatic restart on system failure, it gave an

> error message of 00000

> Yours in hope

[Guest Rich Barry]

Re: Cannot boot problem

 

Michael, check here for possible solutions to C000021a Stop Error.

http://kadaitcha.cx/xp/stop_error.html#0xC000021A

 

 

 

"Michael" <Michael@discussions.microsoft.com> wrote in message

news:F5DC9D2E-8390-4453-8AC0-8594E8606F3D@microsoft.com...

> Hi Barry

> Thank you for your advice, much appreciated.

> What I did yesterday, after writing this message, is I opened windows in

> the

> Directory Services Restore Mode and did a System Restore to 10/21 and it

> worked fine.

> I am not sure though what the problem was since I did not download or

> delete

> any applications lately.

> Yesterday when I tried to boot using Disable automatic restart on system

> failure, I got the following message

> STOP: C000021a (fatal system error) the window logon process system

> terminated unexpectedly with a status of 0xc000005. The system has been

> shut

> down.

> I am wondering what that means and why I had this problem.?

> I ran scan disk from the Command Prompt and via My computer, but no errors

> came back.

> Should I do anything else?

> Thanks

>

>

> "Rich Barry" wrote:

>

>> Michael, if you are able to boot into Safe Mode then try a system

>> restore. Start>All Programs>Accessories>System Tools>System Restore

>> "Michael" <Michael@discussions.microsoft.com> wrote in message

>> news:B69682C8-CF3B-46B1-A918-8782FA64AFBD@microsoft.com...

>> > Hello:

>> > I am using Windows XP Home Edition Service Pak 2.

>> > What I try to boot, the black screen with the Windows log appears then

>> > the

>> > laptop keeps rebooting.

>> > I have been able to boot in Safe Mode, but not in the Last Known Good

>> > Config.

>> > When I selected Disable automatic restart on system failure, it gave

>> > an

>> > error message of 00000

>> > Yours in hope

>>

>>

>>

[Guest Michael]

Re: Cannot boot problem

 

Hi Barry

Thank you for your advice, much appreciated.

What I did yesterday, after writing this message, is I opened windows in the

Directory Services Restore Mode and did a System Restore to 10/21 and it

worked fine.

I am not sure though what the problem was since I did not download or delete

any applications lately.

Yesterday when I tried to boot using Disable automatic restart on system

failure, I got the following message

STOP: C000021a (fatal system error) the window logon process system

terminated unexpectedly with a status of 0xc000005. The system has been shut

down.

I am wondering what that means and why I had this problem.?

I ran scan disk from the Command Prompt and via My computer, but no errors

came back.

Should I do anything else?

Thanks

 

 

"Rich Barry" wrote:

> Michael, if you are able to boot into Safe Mode then try a system

> restore. Start>All Programs>Accessories>System Tools>System Restore

> "Michael" <Michael@discussions.microsoft.com> wrote in message

> news:B69682C8-CF3B-46B1-A918-8782FA64AFBD@microsoft.com...

> > Hello:

> > I am using Windows XP Home Edition Service Pak 2.

> > What I try to boot, the black screen with the Windows log appears then the

> > laptop keeps rebooting.

> > I have been able to boot in Safe Mode, but not in the Last Known Good

> > Config.

> > When I selected Disable automatic restart on system failure, it gave an

> > error message of 00000

> > Yours in hope

>

>

>