Jump to content

update KB958644 has caused problem with my computer screen


Recommended Posts

Guest aviramof
Posted

i have just installed this update and reseted the computer and all of a

sudden my secondery screen was turned on as if he's the main screen i tried

activating my main screen from the drivers options (catalyst) but with no

luck it seem to be that the driver is no longer recognizing the fact that my

main screen is the main the best i could do was to extend my secondery screen

in order to activate the main any way i did a system restore to the restore

point before installing this update and the problem was solved my screen is

mag xj810 19 inch and my screen card is hd6350 sappire 512MB ati agp so

please fix it and thanks in advance.:)

Guest aviramof
Posted

RE: update KB958644 has caused problem with my computer screen

 

i have just tried again this time with my secondery screen turned off and my

main screen works now but the windows has started looking for a multimedia

controler

and everyting was fine with that before i instelled this update i have

uninstalled the update and reset again it didn't helped fixing the multimedia

driver problem so i'm going to a second system restore and block this update

from the windows update site until you fix it and thanks again in advance.:)

 

"aviramof" wrote:

> i have just installed this update and reseted the computer and all of a

> sudden my secondery screen was turned on as if he's the main screen i tried

> activating my main screen from the drivers options (catalyst) but with no

> luck it seem to be that the driver is no longer recognizing the fact that my

> main screen is the main the best i could do was to extend my secondery screen

> in order to activate the main any way i did a system restore to the restore

> point before installing this update and the problem was solved my screen is

> mag xj810 19 inch and my screen card is hd6350 sappire 512MB ati agp so

> please fix it and thanks in advance.:)

Guest aviramof
Posted

RE: update KB958644 has caused problem with my computer screen

 

it seem to be that this update has caused a problem with my old tv card

driver i use and old wintv card and the multimedia controler is part of this

card driver any way i had to clean the driver completely from my computer in

order to install it again and all this due to your update and nothing eles.

 

"aviramof" wrote:

> i have just installed this update and reseted the computer and all of a

> sudden my secondery screen was turned on as if he's the main screen i tried

> activating my main screen from the drivers options (catalyst) but with no

> luck it seem to be that the driver is no longer recognizing the fact that my

> main screen is the main the best i could do was to extend my secondery screen

> in order to activate the main any way i did a system restore to the restore

> point before installing this update and the problem was solved my screen is

> mag xj810 19 inch and my screen card is hd6350 sappire 512MB ati agp so

> please fix it and thanks in advance.:)

Posted

RE: update KB958644 has caused problem with my computer screen

 

aviramof wrote:

> i have just tried again this time with my secondery screen turned off and

> my main screen works now but the windows has started looking for a

> multimedia controler

> and everyting was fine with that before i instelled this update i have

> uninstalled the update and reset again it didn't helped fixing the

> multimedia driver problem so i'm going to a second system restore and

> block this update from the windows update site until you fix it and thanks

> again in advance.:)

>

> "aviramof" wrote:

>

>> i have just installed this update and reseted the computer and all of a

>> sudden my secondery screen was turned on as if he's the main screen i

>> tried activating my main screen from the drivers options (catalyst) but

>> with no luck it seem to be that the driver is no longer recognizing the

>> fact that my main screen is the main the best i could do was to extend my

>> secondery screen in order to activate the main any way i did a system

>> restore to the restore point before installing this update and the

>> problem was solved my screen is mag xj810 19 inch and my screen card is

>> hd6350 sappire 512MB ati agp so please fix it and thanks in advance.:)

 

Until "you" fix it? You're not talking to Microsoft here. This is a public

newsgroup hosted on Microsoft servers and the helpers are volunteers who

don't work for the company.

 

Update KB958644 is critical. If the computer is going on the Internet, you

need to reinstall it at once and call Microsoft Windows Update support to

discuss the issues you're seeing. There is no charge for Windows Update

support.

 

Contact MS - http://support.microsoft.com/gp/contactuswindows?sd=win

Unlimited support requests are included at no charge - (866) 834-8317

Start a free Windows Update support incident request -

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

Guest Thee Chicago Wolf
Posted

Re: update KB958644 has caused problem with my computer screen

 

>i have just installed this update and reseted the computer and all of a

>sudden my secondery screen was turned on as if he's the main screen i tried

>activating my main screen from the drivers options (catalyst) but with no

>luck it seem to be that the driver is no longer recognizing the fact that my

>main screen is the main the best i could do was to extend my secondery screen

>in order to activate the main any way i did a system restore to the restore

>point before installing this update and the problem was solved my screen is

>mag xj810 19 inch and my screen card is hd6350 sappire 512MB ati agp so

>please fix it and thanks in advance.:)

 

Do you have the Catalyst 8.10 drivers installed?

http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

 

- Thee Chicago Wolf

Guest aviramof
Posted

Re: update KB958644 has caused problem with my computer screen

 

yes and this update is very bugy i don't see no reason to install it for the

time being it destroyed my tv card driver that is 100% because i didn't have

any problem with him for a very long time and caused the ati drivers to

ignore my main screen and use my secondery screen(the older)to as my main

screen really messey buisness was to fix all of that.

 

"Thee Chicago Wolf" wrote:

> >i have just installed this update and reseted the computer and all of a

> >sudden my secondery screen was turned on as if he's the main screen i tried

> >activating my main screen from the drivers options (catalyst) but with no

> >luck it seem to be that the driver is no longer recognizing the fact that my

> >main screen is the main the best i could do was to extend my secondery screen

> >in order to activate the main any way i did a system restore to the restore

> >point before installing this update and the problem was solved my screen is

> >mag xj810 19 inch and my screen card is hd6350 sappire 512MB ati agp so

> >please fix it and thanks in advance.:)

>

> Do you have the Catalyst 8.10 drivers installed?

> http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

>

> - Thee Chicago Wolf

>

Guest Ken Blake, MVP
Posted

Re: update KB958644 has caused problem with my computer screen

 

On Fri, 24 Oct 2008 02:49:01 -0700, aviramof

<aviramof@discussions.microsoft.com> wrote:

> please fix it and thanks in advance.:)

 

 

You apparently think you are addressing Microsoft when you say

something like that.

 

You are not. You are using the awful web interface to participate in a

Microsoft newsgroup here. This is a peer-to-peer newsgroup, and any

responses to your message are from volunteers. People here help when

they can, and nobody owes you, or anybody else, anything. With an

occasional exception, none of us are Microsoft employees--not even

those of us with the honorary title of Microsoft MVP. The occasional

exception is a Microsoft employee who will post here unofficially and

on his own time--essentially the same way the rest of us do.

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest PA Bear [MS MVP]
Posted

Re: update KB958644 has caused problem with my computer screen

 

[Crossposted to WU newsgroup for statistical purposes]

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates. When you call, clearly state that your problem is related

to a Security Update and cite the update's KB number (e.g., KB958644).

 

For more information about how to contact your local Microsoft subsidiary

for security update support issues, visit the International Support Web

site: http://support.microsoft.com/common/international.aspx

 

For enterprise customers, support for security updates is available through

your usual support contacts.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.net

 

aviramof wrote:

> i have just installed this update and reseted the computer and all of a

> sudden my secondery screen was turned on as if he's the main screen i

> tried

> activating my main screen from the drivers options (catalyst) but with no

> luck it seem to be that the driver is no longer recognizing the fact that

> my

> main screen is the main the best i could do was to extend my secondery

> screen in order to activate the main any way i did a system restore to the

> restore point before installing this update and the problem was solved my

> screen is mag xj810 19 inch and my screen card is hd6350 sappire 512MB ati

> agp so please fix it and thanks in advance.:)

Guest Susan Bradley
Posted

Re: update KB958644 has caused problem with my computer screen

 

PA Bear [MS MVP] wrote:

> [Crossposted to WU newsgroup for statistical purposes]

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY

> in the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated

> with security updates. When you call, clearly state that your problem

> is related to a Security Update and cite the update's KB number (e.g.,

> KB958644).

>

> For more information about how to contact your local Microsoft

> subsidiary for security update support issues, visit the International

> Support Web site: http://support.microsoft.com/common/international.aspx

>

> For enterprise customers, support for security updates is available

> through your usual support contacts.

I doubt that the patch did this.

 

Try rebooting your box. Sometimes on dual screens they just freak out

during reboots.

Guest PA Bear [MS MVP]
Posted

Re: update KB958644 has caused problem with my computer screen

 

Why do you quote my reply??

 

Susan Bradley wrote:

> PA Bear [MS MVP] wrote:

>> [Crossposted to WU newsgroup for statistical purposes]

>>

>> Start a free Windows Update support incident request:

>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>

>> Support for Windows Update:

>> http://support.microsoft.com/gp/wusupport

>>

>> For home users, no-charge support is available by calling 1-866-PCSAFETY

>> in the United States and in Canada or by contacting your local Microsoft

>> subsidiary. There is no-charge for support calls that are associated

>> with security updates. When you call, clearly state that your problem

>> is related to a Security Update and cite the update's KB number (e.g.,

>> KB958644).

>>

>> For more information about how to contact your local Microsoft

>> subsidiary for security update support issues, visit the International

>> Support Web site: http://support.microsoft.com/common/international.aspx

>>

>> For enterprise customers, support for security updates is available

>> through your usual support contacts.

> I doubt that the patch did this.

>

> Try rebooting your box. Sometimes on dual screens they just freak out

> during reboots.

Guest MowGreen [MVP]
Posted

Re: update KB958644 has caused problem with my computer screen

 

Because you're so quotable ? <eg>

Actually, replying to the moved post does not include the original one

made to XP Gen. See below. Prolly something to do with a 'web-based' NG

reader.

 

MowGreen [MVP 2003-2009]

===============

*-343-* FDNY

Never Forgotten

===============

 

 

 

PA Bear [MS MVP] wrote:

> Why do you quote my reply??

>

> Susan Bradley wrote:

>

>> PA Bear [MS MVP] wrote:

>>

>>> [Crossposted to WU newsgroup for statistical purposes]

>>>

>>> Start a free Windows Update support incident request:

>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>

>>> Support for Windows Update:

>>> http://support.microsoft.com/gp/wusupport

>>>

>>> For home users, no-charge support is available by calling 1-866-PCSAFETY

>>> in the United States and in Canada or by contacting your local Microsoft

>>> subsidiary. There is no-charge for support calls that are associated

>>> with security updates. When you call, clearly state that your problem

>>> is related to a Security Update and cite the update's KB number (e.g.,

>>> KB958644).

>>>

>>> For more information about how to contact your local Microsoft

>>> subsidiary for security update support issues, visit the International

>>> Support Web site: http://support.microsoft.com/common/international.aspx

>>>

>>> For enterprise customers, support for security updates is available

>>> through your usual support contacts.

>>

>> I doubt that the patch did this.

>>

>> Try rebooting your box. Sometimes on dual screens they just freak out

>> during reboots.

Guest Harry Johnston [MVP]
Posted

Re: update KB958644 has caused problem with my computer screen

 

MowGreen [MVP] wrote:

> Because you're so quotable ? <eg>

> Actually, replying to the moved post does not include the original one

> made to XP Gen. See below. Prolly something to do with a 'web-based' NG

> reader.

 

Thunderbird (and no doubt various other newsreaders) automatically exclude

everything after the signature line from the quoted text. Since PA Bear

top-posts, this means the text from the OP is excluded by default.

 

Harry.

Guest PA Bear [MS MVP]
Posted

Re: update KB958644 has caused problem with my computer screen

 

Harry Johnston [MVP] wrote:

> MowGreen [MVP] wrote:

>

>> Because you're so quotable ? <eg>

>> Actually, replying to the moved post does not include the original one

>> made to XP Gen. See below. Prolly something to do with a 'web-based' NG

>> reader.

>

> Thunderbird (and no doubt various other newsreaders) automatically exclude

> everything after the signature line from the quoted text. Since PA Bear

> top-posts, this means the text from the OP is excluded by default.

 

One might proofread one's reply before hitting the SEND button, too. <eg>

Posted

RE: update KB958644 has caused problem with my computer screen

 

On 24 Oct 2008, =?Utf-8?B?YXZpcmFtb2Y=?=

<aviramof@discussions.microsoft.com> wrote in

microsoft.public.windowsxp.general:

> it seem to be that this update has caused a problem with my old tv

> card driver i use and old wintv card and the multimedia controler

> is part of this card driver any way i had to clean the driver

> completely from my computer in order to install it again and all

> this due to your update and nothing eles.

 

It's not my update.

Guest aviramof
Posted

Re: update KB958644 has caused problem with my computer screen

 

so is there any solution to all this problems?does someone eles had problems

with this update as well? because for the moment i can't install this update

because i know that he would minimum destryoed my wintv driver again.

 

thanks in advance.:)

Guest Thee Chicago Wolf
Posted

Re: update KB958644 has caused problem with my computer screen

 

>so is there any solution to all this problems?does someone eles had problems

>with this update as well? because for the moment i can't install this update

>because i know that he would minimum destryoed my wintv driver again.

>

>thanks in advance.:)

 

If you can find them, the beta version of the 8.11 catalyst drivers

are floating around. Might have to Google for them if you're getting

desperate.

 

- Thee Chicago Wolf

Guest Unknown
Posted

Re: update KB958644 has caused problem with my computer screen

 

Do you proofread?

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:%23PopSTjNJHA.5024@TK2MSFTNGP02.phx.gbl...

> Harry Johnston [MVP] wrote:

>> MowGreen [MVP] wrote:

>>

>>> Because you're so quotable ? <eg>

>>> Actually, replying to the moved post does not include the original one

>>> made to XP Gen. See below. Prolly something to do with a 'web-based' NG

>>> reader.

>>

>> Thunderbird (and no doubt various other newsreaders) automatically

>> exclude

>> everything after the signature line from the quoted text. Since PA Bear

>> top-posts, this means the text from the OP is excluded by default.

>

> One might proofread one's reply before hitting the SEND button, too. <eg>

Guest yobikap
Posted

Re: update KB958644 has caused problem with my computer screen

 

aviramof wrote:

>i have just installed this update and reseted the computer and all of a

>sudden my secondery screen was turned on as if he's the main screen i tried

>activating my main screen from the drivers options (catalyst) but with no

>luck it seem to be that the driver is no longer recognizing the fact that my

>main screen is the main the best i could do was to extend my secondery screen

>in order to activate the main any way i did a system restore to the restore

>point before installing this update and the problem was solved my screen is

>mag xj810 19 inch and my screen card is hd6350 sappire 512MB ati agp so

>please fix it and thanks in advance.:)

 

 

Hi,

 

I have the same problem here, I have a nvidia 128MB internal video card in my

Dell notebook.

 

I am using external 24 inch Dell flatscreen, and the same happened to me,

suddenly the screen flickered to black and back to windows, and then it

turned off for about 10 min.

 

I rebooted my notbook and the same thing happened when I wanted to login.

 

Personally I think that there is a bug in this KB958644 that is giving me

problem with my flatscreen (the problem isn't there when I using my notbooks

screen).

Guest Thee Chicago Wolf
Posted

Re: update KB958644 has caused problem with my computer screen

 

>Hi,

>

>I have the same problem here, I have a nvidia 128MB internal video card in my

>Dell notebook.

>

>I am using external 24 inch Dell flatscreen, and the same happened to me,

>suddenly the screen flickered to black and back to windows, and then it

>turned off for about 10 min.

>

>I rebooted my notbook and the same thing happened when I wanted to login.

>

>Personally I think that there is a bug in this KB958644 that is giving me

>problem with my flatscreen (the problem isn't there when I using my notbooks

>screen).

 

Have you tried updating your DirectX to the August Redistributable

release? Give it a shot:

http://www.microsoft.com/downloads/details.aspx?FamilyID=C1367BC3-4676-481A-BFAA-5C15D1D7199D&displaylang=en

 

- Thee Chicago Wolf

Guest Thee Chicago Wolf
Posted

Re: update KB958644 has caused problem with my computer screen

 

>so is there any solution to all this problems?does someone eles had problems

>with this update as well? because for the moment i can't install this update

>because i know that he would minimum destryoed my wintv driver again.

>

>thanks in advance.:)

 

Did you also try installing the DirectX August Redistributable? It

does contain updated DirectX files. Give it a shot.

http://www.microsoft.com/downloads/details.aspx?FamilyID=C1367BC3-4676-481A-BFAA-5C15D1D7199D&displaylang=en

 

- Thee Chicago Wolf


×
×
  • Create New...