Guest Lula Posted October 24, 2008 Posted October 24, 2008 I have windows XP and have no problem in accessing Explorer, MS Outlook or any files or games saved on my PC. I can get in to them and work fine. My problem is when I try to run my anti virus or "Webroot window washer" which I have on the PC. Washer works fine until it gets to the point where it is deleting TIF files. It then goes so slow it looks as if it has frozen - the only way I know it is still going is the clock. It freezes everything else though and the only way I can get out is to switch the PC off. The same with an AV scan. It scans fine - until it gets to the TIF files - then it slows down (25% cleared - saying further 6 hrs to clear?). I dont think it is my AV software as it affects Washer also. It seems to be with the TIF files. I have deleted these through Conrol Panel but still happens. Any ideas?
Guest Bob I Posted October 24, 2008 Posted October 24, 2008 Re: Programs slowing considerably when going anywhere near TIF files I'd suggest opening Internet Options and click Delete Files there, and then click Settings, and reduce the Amont of space to use down to 50 meg or so. Lula wrote: > I have windows XP and have no problem in accessing Explorer, MS Outlook or > any files or games saved on my PC. I can get in to them and work fine. My > problem is when I try to run my anti virus or "Webroot window washer" which I > have on the PC. Washer works fine until it gets to the point where it is > deleting TIF files. It then goes so slow it looks as if it has frozen - the > only way I know it is still going is the clock. It freezes everything else > though and the only way I can get out is to switch the PC off. The same with > an AV scan. It scans fine - until it gets to the TIF files - then it slows > down (25% cleared - saying further 6 hrs to clear?). I dont think it is my AV > software as it affects Washer also. It seems to be with the TIF files. I have > deleted these through Conrol Panel but still happens. Any ideas?
Guest nass Posted October 24, 2008 Posted October 24, 2008 RE: Programs slowing considerably when going anywhere near TIF files "Lula" wrote: > I have windows XP and have no problem in accessing Explorer, MS Outlook or > any files or games saved on my PC. I can get in to them and work fine. My > problem is when I try to run my anti virus or "Webroot window washer" which I > have on the PC. Washer works fine until it gets to the point where it is > deleting TIF files. It then goes so slow it looks as if it has frozen - the > only way I know it is still going is the clock. It freezes everything else > though and the only way I can get out is to switch the PC off. The same with > an AV scan. It scans fine - until it gets to the TIF files - then it slows > down (25% cleared - saying further 6 hrs to clear?). I dont think it is my AV > software as it affects Washer also. It seems to be with the TIF files. I have > deleted these through Conrol Panel but still happens. Any ideas? Run disk clean up on your Drive in Safe Mode. You can download this tool o run clean up: http://www.ccleaner.com/download/builds/downloading-slim Use both App and Registry options to clean u Orphans left from old uninstalled software. HTH, nass --- http://www.nasstec.co.uk
Guest Lula Posted October 26, 2008 Posted October 26, 2008 Re: Programs slowing considerably when going anywhere near TIF fil Re: Programs slowing considerably when going anywhere near TIF fil Thanks Bob but I had already deleted all of the files via internet Options - and was still geting slow (standstill) responses when my AV scan got to the TIF files. The same happens with my window washer software. It deletes everything else but then virtually stops when it gets to deleting the TIF files (even though there should be none). "Bob I" wrote: > I'd suggest opening Internet Options and click Delete Files there, and > then click Settings, and reduce the Amont of space to use down to 50 meg > or so. > > Lula wrote: > > > I have windows XP and have no problem in accessing Explorer, MS Outlook or > > any files or games saved on my PC. I can get in to them and work fine. My > > problem is when I try to run my anti virus or "Webroot window washer" which I > > have on the PC. Washer works fine until it gets to the point where it is > > deleting TIF files. It then goes so slow it looks as if it has frozen - the > > only way I know it is still going is the clock. It freezes everything else > > though and the only way I can get out is to switch the PC off. The same with > > an AV scan. It scans fine - until it gets to the TIF files - then it slows > > down (25% cleared - saying further 6 hrs to clear?). I dont think it is my AV > > software as it affects Washer also. It seems to be with the TIF files. I have > > deleted these through Conrol Panel but still happens. Any ideas? > >
Guest Lula Posted October 26, 2008 Posted October 26, 2008 RE: Programs slowing considerably when going anywhere near TIF fil RE: Programs slowing considerably when going anywhere near TIF fil Thanks NASS but I am a bit concerned to do that. I am unable to do a full system virus check - as I said it goes slow when it gets to the TIF files (even though they have been deleted via internet options) - I don't want to download anything without virus checking it immediately. I have window washer on the PC which seems to be very similar - but it also virtually stands still when it gets to the delete TIf files bit. Everything else is fine - I can get into the internet, outlook etc "nass" wrote: > > > "Lula" wrote: > > > I have windows XP and have no problem in accessing Explorer, MS Outlook or > > any files or games saved on my PC. I can get in to them and work fine. My > > problem is when I try to run my anti virus or "Webroot window washer" which I > > have on the PC. Washer works fine until it gets to the point where it is > > deleting TIF files. It then goes so slow it looks as if it has frozen - the > > only way I know it is still going is the clock. It freezes everything else > > though and the only way I can get out is to switch the PC off. The same with > > an AV scan. It scans fine - until it gets to the TIF files - then it slows > > down (25% cleared - saying further 6 hrs to clear?). I dont think it is my AV > > software as it affects Washer also. It seems to be with the TIF files. I have > > deleted these through Conrol Panel but still happens. Any ideas? > > > Run disk clean up on your Drive in Safe Mode. > You can download this tool o run clean up: > http://www.ccleaner.com/download/builds/downloading-slim > Use both App and Registry options to clean u Orphans left from old > uninstalled software. > HTH, > nass > --- > http://www.nasstec.co.uk
Guest nass Posted October 26, 2008 Posted October 26, 2008 RE: Programs slowing considerably when going anywhere near TIF fil RE: Programs slowing considerably when going anywhere near TIF fil If you just gone to the link provided you will not get viruses or anything bad. Just download it and run it in safe mode. # If you still having problem try to download Hijackthis and send me the log. (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) my address is : to_you_ross(at remove this and repalce with the obvious)yahoo.co.uk ( _ is underscore) HTH, nass --- http://www.nasstec.co.uk "Lula" wrote: > Thanks NASS but I am a bit concerned to do that. I am unable to do a full > system virus check - as I said it goes slow when it gets to the TIF files > (even though they have been deleted via internet options) - I don't want to > download anything without virus checking it immediately. I have window washer > on the PC which seems to be very similar - but it also virtually stands still > when it gets to the delete TIf files bit. Everything else is fine - I can get > into the internet, outlook etc > > "nass" wrote: > > > > > > > "Lula" wrote: > > > > > I have windows XP and have no problem in accessing Explorer, MS Outlook or > > > any files or games saved on my PC. I can get in to them and work fine. My > > > problem is when I try to run my anti virus or "Webroot window washer" which I > > > have on the PC. Washer works fine until it gets to the point where it is > > > deleting TIF files. It then goes so slow it looks as if it has frozen - the > > > only way I know it is still going is the clock. It freezes everything else > > > though and the only way I can get out is to switch the PC off. The same with > > > an AV scan. It scans fine - until it gets to the TIF files - then it slows > > > down (25% cleared - saying further 6 hrs to clear?). I dont think it is my AV > > > software as it affects Washer also. It seems to be with the TIF files. I have > > > deleted these through Conrol Panel but still happens. Any ideas? > > > > > > Run disk clean up on your Drive in Safe Mode. > > You can download this tool o run clean up: > > http://www.ccleaner.com/download/builds/downloading-slim > > Use both App and Registry options to clean u Orphans left from old > > uninstalled software. > > HTH, > > nass > > --- > > http://www.nasstec.co.uk
Guest Lula Posted October 31, 2008 Posted October 31, 2008 RE: Programs slowing considerably when going anywhere near TIF fil RE: Programs slowing considerably when going anywhere near TIF fil Thanks Nass. I downloaded CCleaner and ran it in safe mode as you suggested. Everything seems to be working OK now. Thanks for all your help. "nass" wrote: > > > "Lula" wrote: > > > I have windows XP and have no problem in accessing Explorer, MS Outlook or > > any files or games saved on my PC. I can get in to them and work fine. My > > problem is when I try to run my anti virus or "Webroot window washer" which I > > have on the PC. Washer works fine until it gets to the point where it is > > deleting TIF files. It then goes so slow it looks as if it has frozen - the > > only way I know it is still going is the clock. It freezes everything else > > though and the only way I can get out is to switch the PC off. The same with > > an AV scan. It scans fine - until it gets to the TIF files - then it slows > > down (25% cleared - saying further 6 hrs to clear?). I dont think it is my AV > > software as it affects Washer also. It seems to be with the TIF files. I have > > deleted these through Conrol Panel but still happens. Any ideas? > > > Run disk clean up on your Drive in Safe Mode. > You can download this tool o run clean up: > http://www.ccleaner.com/download/builds/downloading-slim > Use both App and Registry options to clean u Orphans left from old > uninstalled software. > HTH, > nass > --- > http://www.nasstec.co.uk
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