Replacing Norton antivirus

October 24, 2008

Hi, All.

I still fixing my wifes PC after a crash and a WinXP reload...

Rogers-Yahoo is our Internet provider so it seemed only natural to use

its "free", i.e. paid for, protection software (a Symantec program

suite) - so I downloaded it and installed it (as I did on my 3 GHz

Pentium4 PC where it seems to work fine.) However, my wife's PC is

only about 500 MHz. Symantec won't scan and I can't seem to fix it.

Also, the PC ran fast enough before I downloaded the Roger-Yahoo stuff

but now it's slowed to a crawl - every file transfer, even in the

machine, seems to be virus checked and it takes far too long.

Anyway, I propose to take the Roger-Yahoo stuff out and install free

home use Avast anti-virus (I've used it before - seems fine, runs fast

and announces regular updates in a nice voice!)

My question: How to get Symantec out? "Add/remove programs" in

Control panel shows only one folder called "Live Update (Symantec)

19.64 MB". But a search on Symantec in file and folder names shows no

less than 14 files and folders, i.e. many more files.

Is my best procedure to:

Use "add/remove programs" to remove "Live Update (Symantec)",

Then search for any Symantec folders and filenames left and delete

them,

Then download and install Avast,

Then use Registry Mechanic to clean up the registry?

Thanks for all advice.

Cheers,

Roger

PS. email address shown is fake for anti-spam.

October 24, 2008

Re: Replacing Norton antivirus

"Engineer" <junk2007@rogers.com> wrote in message

news:24c5cc01-ef45-4981-948f-072bdafe94d7@y79g2000hsa.googlegroups.com...

> Hi, All.

> I still fixing my wifes PC after a crash and a WinXP reload...

>

> Rogers-Yahoo is our Internet provider so it seemed only natural to use

> its "free", i.e. paid for, protection software (a Symantec program

> suite) - so I downloaded it and installed it (as I did on my 3 GHz

> Pentium4 PC where it seems to work fine.) However, my wife's PC is

> only about 500 MHz. Symantec won't scan and I can't seem to fix it.

> Also, the PC ran fast enough before I downloaded the Roger-Yahoo stuff

> but now it's slowed to a crawl - every file transfer, even in the

> machine, seems to be virus checked and it takes far too long.

>

> Anyway, I propose to take the Roger-Yahoo stuff out and install free

> home use Avast anti-virus (I've used it before - seems fine, runs fast

> and announces regular updates in a nice voice!)

> My question: How to get Symantec out? "Add/remove programs" in

> Control panel shows only one folder called "Live Update (Symantec)

> 19.64 MB". But a search on Symantec in file and folder names shows no

> less than 14 files and folders, i.e. many more files.

>

> Is my best procedure to:

> Use "add/remove programs" to remove "Live Update (Symantec)",

> Then search for any Symantec folders and filenames left and delete

> them,

> Then download and install Avast,

> Then use Registry Mechanic to clean up the registry?

>

> Thanks for all advice.

> Cheers,

> Roger

> PS. email address shown is fake for anti-spam.

Symantec's removal tool should be able to remove their product. That,

assuming that Symantec did not make any incompatible changes for your ISP.

Even if there was an entry to remove Norton in add/remove programs, you

would wind up getting the tool to do a complete uninstall.

You must obtain this tool by going to the Symantec site for the download.

Jim

October 24, 2008

Re: Replacing Norton antivirus

On Oct 24, 5:00 pm, "Jim" <j...@invalid.invalid> wrote:

> "Engineer" <junk2...@rogers.com> wrote in message

>

> news:24c5cc01-ef45-4981-948f-072bdafe94d7@y79g2000hsa.googlegroups.com...

>

> > Hi, All.

> > I still fixing my wifes PC after a crash and a WinXP reload...

>

> > Rogers-Yahoo is our Internet provider so it seemed only natural to use

> > its "free", i.e. paid for, protection software (a Symantec program

> > suite) - so I downloaded it and installed it (as I did on my 3 GHz

> > Pentium4 PC where it seems to work fine.) However, my wife's PC is

> > only about 500 MHz. Symantec won't scan and I can't seem to fix it.

> > Also, the PC ran fast enough before I downloaded the Roger-Yahoo stuff

> > but now it's slowed to a crawl - every file transfer, even in the

> > machine, seems to be virus checked and it takes far too long.

>

> > Anyway, I propose to take the Roger-Yahoo stuff out and install free

> > home use Avast anti-virus (I've used it before - seems fine, runs fast

> > and announces regular updates in a nice voice!)

> > My question: How to get Symantec out? "Add/remove programs" in

> > Control panel shows only one folder called "Live Update (Symantec)

> > 19.64 MB". But a search on Symantec in file and folder names shows no

> > less than 14 files and folders, i.e. many more files.

>

> > Is my best procedure to:

> > Use "add/remove programs" to remove "Live Update (Symantec)",

> > Then search for any Symantec folders and filenames left and delete

> > them,

> > Then download and install Avast,

> > Then use Registry Mechanic to clean up the registry?

>

> > Thanks for all advice.

> > Cheers,

> > Roger

> > PS. email address shown is fake for anti-spam.

>

> Symantec's removal tool should be able to remove their product. That,

> assuming that Symantec did not make any incompatible changes for your ISP..

> Even if there was an entry to remove Norton in add/remove programs, you

> would wind up getting the tool to do a complete uninstall.

> You must obtain this tool by going to the Symantec site for the download.

> Jim- Hide quoted text -

>

> - Show quoted text -

Thanks, Jim, good point. Actually, I looked for such a tool on the

installed suite of programs but could not find it - it may or may not

be there. I might just call the Rogers-Yahoo help line with this one.

Cheers,

Roger

October 24, 2008

Re: Replacing Norton antivirus

Norton Removal Tool

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2003120216280806&nsf=nav.nsf&view=0

JS

http://www.pagestart.com

"Engineer" <junk2007@rogers.com> wrote in message

news:378ad82d-2fa4-4f49-8235-20c49fa3fe8c@t54g2000hsg.googlegroups.com...