joddle Posted August 24, 2012 Author Posted August 24, 2012 Ok - op system copied to USB OK but when it tries to boot it came up with language options screen, then after selecting English continued to try and load some lines - comands folowed by rows of dots but then stalled ie blank screen - nothing more. Tried downloading files again and used another USB stick formated to FAT32 instead of FAT and same thing - starts to load then nothing - blank screen with nothing! Any hints? Joddle Quote
etavares Posted August 25, 2012 Posted August 25, 2012 Hmmmm...may be an issue with the video driver. I haven't seen that before. How long did you leave it? It may take up to 15 minutes to fully load based on my personal experience. Quote etavares is a member of:Alliance of Security Analysis ProfessionalsUnified Network of Instructors and Trained Eliminators
joddle Posted August 25, 2012 Author Posted August 25, 2012 (edited) Ok - will try leaving it a bit longer and let you know - I had left it at least 10 minutes then assumed it would not go further. The last thing I can read is something about loading the optical disk - then a load of writing very fast and dots - then the blank screen. nothing at all on it. Edited August 25, 2012 by joddle Quote
joddle Posted August 25, 2012 Author Posted August 25, 2012 Hi - no luck - left it "running " for over 30 minutes no change to blank screen at all no disk activity either. Redirects as bad as ever now - not just to the one site but to several others now as well. As the machine is an Acer I am thinking the easiest solution maybe to save the data and the let it rebuild itself from to factory setting from the recovery partition. May be easier all round for everybody!!! Quote
etavares Posted August 26, 2012 Posted August 26, 2012 With this particular infection that is a good approach. It's the only way to guarantee a clean computer. If you want to go that route, please let me know. I can provide instructions to do that if you need it. The other option is to create a bootable Ubuntu flash drive instead of xPud and go through a few rounds to clean your computer using Ubuntu. Quote etavares is a member of:Alliance of Security Analysis ProfessionalsUnified Network of Instructors and Trained Eliminators
joddle Posted August 26, 2012 Author Posted August 26, 2012 With this particular infection that is a good approach. It's the only way to guarantee a clean computer. If you want to go that route, please let me know. I can provide instructions to do that if you need it. The other option is to create a bootable Ubuntu flash drive instead of xPud and go through a few rounds to clean your computer using Ubuntu. Hi - I think I may well do that - I have done reinstalls using Acer machines before so pretty happy with that. Sorry to have used so much of your time but many thanks indeed for trying - it was worth the shot. Joddle. Quote
etavares Posted August 28, 2012 Posted August 28, 2012 No problem...good luck with the reimage. Quote etavares is a member of:Alliance of Security Analysis ProfessionalsUnified Network of Instructors and Trained Eliminators
joddle Posted August 29, 2012 Author Posted August 29, 2012 No problem...good luck with the reimage. Many thanks - it only took about 3 hours to reinstall everything and get the machine up and running again - no virus now!!! Thanks anyway for all you help - Joddle Quote
etavares Posted August 31, 2012 Posted August 31, 2012 No problem, glad it's working! Quote etavares is a member of:Alliance of Security Analysis ProfessionalsUnified Network of Instructors and Trained Eliminators
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