ennnceee Posted September 2, 2012 Author Posted September 2, 2012 OTL Extras logfile created on: 02/09/2012 16:39:30 - Run 6 OTL by OldTimer - Version 3.2.56.0 Folder = C:\Users\NC\Downloads 64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation Internet Explorer (Version = 9.0.8112.16421) Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy 1.75 Gb Total Physical Memory | 1.24 Gb Available Physical Memory | 70.79% Memory free 3.67 Gb Paging File | 2.56 Gb Available in Paging File | 69.63% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86) Drive C: | 218.78 Gb Total Space | 182.02 Gb Free Space | 83.20% Space Free | Partition Type: NTFS Computer Name: NC-PC | User Name: NC | Logged in as Administrator. Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days ========== Extra Registry (SafeList) ========== ========== File Associations ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>] .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation) .html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) [HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>] .html [@ = ChromeHTML] -- Reg Error: Key error. File not found ========== Shell Spawning ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation) InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command] batfile [open] -- "%1" %* cmdfile [open] -- "%1" %* comfile [open] -- "%1" %* cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation) exefile [open] -- "%1" %* helpfile [open] -- Reg Error: Key error. http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.) inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation) piffile [open] -- "%1" %* regfile [merge] -- Reg Error: Key error. scrfile [config] -- "%1" scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l scrfile [open] -- "%1" /S txtfile [edit] -- Reg Error: Key error. Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation) Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) Folder [explore] -- Reg Error: Value error. Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation) ========== Security Center Settings ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] "cval" = 1 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data] "AntiVirusOverride" = 0 "AntiSpywareOverride" = 0 "FirewallOverride" = 0 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc] ========== Firewall Settings ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile] "DisableNotifications" = 0 "EnableFirewall" = 1 ========== Authorized Applications List ========== ========== Vista Active Open Ports Exception List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{000D859A-E3AB-4087-972F-7FBCA3F8442F}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe | "{099B26A7-4BDB-4735-8854-18EE23F84195}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | "{118E9E95-0D98-4A08-8FC0-1090A6D814F3}" = rport=10243 | protocol=6 | dir=out | app=system | "{1853A36D-74FE-4F7D-8A40-84F060CEE815}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{1A8F4C00-36C9-46B1-AB32-2DDD30E4A865}" = lport=2869 | protocol=6 | dir=in | app=system | "{1AF8B3D9-231D-48D4-9C3D-84E0B79623DE}" = lport=139 | protocol=6 | dir=in | app=system | "{356B4D3E-E446-4225-9BA6-C56DD4A8FF84}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe | "{5438B615-5B0C-45EF-AEA3-867820F0E3BB}" = lport=2869 | protocol=6 | dir=in | app=system | "{5837F13F-D4C3-4FCC-BC59-AB643E02C08C}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{69E1B51D-24F0-4CDD-A5E8-F0976AE25505}" = rport=445 | protocol=6 | dir=out | app=system | "{6B130E7D-1F16-47F5-A767-E801C0AD355F}" = lport=137 | protocol=17 | dir=in | app=system | "{6ED3D8FD-EEA9-48AF-BB1B-E79FE52E3F36}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 | "{7717C907-F3E7-4918-8D3B-54B13A83BD34}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe | "{A2B3241D-40A6-4AFA-AAF5-A146160AFCE5}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{A92DDF75-B435-41D8-8569-E3FDBC8226B5}" = lport=445 | protocol=6 | dir=in | app=system | "{AE2DD484-D67F-45CC-BC3B-0E9BF5753841}" = rport=137 | protocol=17 | dir=out | app=system | "{B0DD1749-5CA6-4499-A747-F758EC4D248D}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe | "{BD0CC404-F9F6-4225-AEED-575EDE9749F4}" = lport=138 | protocol=17 | dir=in | app=system | "{C3996639-1325-4985-B0B6-BF99595283B8}" = rport=138 | protocol=17 | dir=out | app=system | "{CFDE8E31-DA50-4985-A4B2-FEE1F7356D57}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe | "{D0A3E8A2-A698-4569-B476-F8E4EF7FFA11}" = lport=10243 | protocol=6 | dir=in | app=system | "{D24E3AB6-82B5-40E1-BCBE-41F21F8594F1}" = rport=139 | protocol=6 | dir=out | app=system | "{F022557E-821D-4C50-8B01-88B1F534DC0F}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe | ========== Vista Active Application Exception List ========== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules] "{0291E628-716F-4DE8-AB7A-F53C37558ECB}" = protocol=17 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\backupsvc.exe | "{04752031-AD7C-4B42-99AA-9AE063A5F388}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{06BDA7B9-17FC-4546-A8FE-962C4E9E15B8}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{0FF9E515-F3C9-4A46-AE78-E31050F1C85C}" = protocol=17 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\schedulersvc.exe | "{149868BA-1576-4583-895C-652552CC9BFB}" = protocol=6 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe | "{15A4910B-45B9-4362-95F0-0C66287CA45D}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe | "{1B5D180D-DAE3-415F-8622-B1D95E06F6A2}" = protocol=6 | dir=out | app=system | "{2DADEF81-B4BF-4242-AED1-4A4BFBCEE146}" = protocol=17 | dir=in | app=c:\program files (x86)\windows ilivid toolbar\toolbar\dtuser.exe | "{3D61A5A0-0975-4DD5-9210-350BD8644807}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe | "{410F6CED-6C01-487E-985B-1362F9E2FC78}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{49515322-FA2F-4CD3-B3CA-D2B14EA9B6B9}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe | "{559EF9BE-340B-40D9-9F54-6A33855F4E9F}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe | "{5B185C4C-C0B2-427A-90A4-2632B83BA2DE}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "{5F201FD0-4472-4962-937E-95A0621DC3C9}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{65473264-1145-4193-A8F6-77B553583478}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{6A0DCB75-E7F3-4281-B121-1640C3D46D58}" = protocol=6 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\backupsvc.exe | "{739253E4-66B0-4DF6-ACB2-947AB3B09CDF}" = protocol=17 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe | "{7A4E3DBD-3F02-4179-A44A-AA6347731476}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 | "{7CB5C786-E18D-48FF-AD86-7776F5649EA0}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe | "{85CEB10B-2E45-4DB1-B676-6CC1C5B428FC}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 | "{AFBB0A59-B09A-4676-9403-659AB9A5669A}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe | "{B3A9C6E4-2DE0-4902-ABDA-0788A1763A66}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{B6E173DC-14F6-4CA8-B539-B344FA768B99}" = protocol=6 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\schedulersvc.exe | "{CD0873DF-1ACA-464C-9F1F-521AC908FB21}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{D021F10E-E940-4A9C-8816-AB8E614C6BDB}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 | "{DE093BFE-F45E-4558-8006-63E6CD445CF2}" = protocol=6 | dir=in | app=c:\program files (x86)\windows ilivid toolbar\toolbar\dtuser.exe | "{E41C8C4F-BC0F-4B97-9666-792959340989}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd9\powerdvd9.exe | "{E6E490D2-6821-43FC-BBE9-5BB6DBA6C638}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe | "{F12DB971-00A8-4A5C-9931-A58475FF929B}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 | "{F9EFC86E-45D1-494C-A2E3-8C86628B6DE2}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe | "{FD7F803B-3D67-4D60-A224-CD8376DD7938}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe | "TCP Query User{C214A12E-0CBA-4790-A953-6C6DDFE8E6BE}C:\program files (x86)\microsoft office\office12\winword.exe" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\winword.exe | "UDP Query User{1B9A54D5-4085-47EB-9191-4ED774DB775D}C:\program files (x86)\microsoft office\office12\winword.exe" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\winword.exe | ========== HKEY_LOCAL_MACHINE Uninstall List ========== 64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant "{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}" = Shredder "{26A24AE4-039D-4CA4-87B4-2F86417006FF}" = Java 7 Update 6 (64-bit) "{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}" = McAfee SiteAdvisor "{3B20226B-63ED-B863-B224-FE40401B21CA}" = ATI Catalyst Install Manager "{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1" = Revo Uninstaller Pro 2.5.8 "{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007 "{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007 "{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting "{AB071C8B-873C-459F-ACA9-9EBE03C3E89B}" = MSVC90_x64 "{EEB06ECB-38F0-68CD-B215-94D50914C0F8}" = ccc-utility64 "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile "72A50F48CC5601190B9C4E74D81161693133E7F7" = Windows Driver Package - Nokia Modem (02/25/2011 7.01.0.9) "CCleaner" = CCleaner "Defraggler" = Defraggler "E0AC723A3DE3A04256288CADBBB011B112AED454" = Windows Driver Package - Nokia Modem (02/25/2011 4.7) "FCEC33AD40CEA5E0FC4CEE6E42041A0DA189652D" = Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0) "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile "SynTPDeinstKey" = Synaptics Pointing Device Driver "ZoneAlarm LTD Toolbar" = ZoneAlarm LTD Toolbar [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] "{01868E82-DA4F-BFF8-45CF-9B1CAE8810D9}" = Catalyst Control Center Core Implementation "{01CC7DB7-909B-E630-A44A-8118036CAF3C}" = CCC Help Korean "{02E89EFC-7B07-4D5A-AA03-9EC0902914EE}" = VC 9.0 Runtime "{07367450-E3E6-B4A1-E19C-A07429026680}" = CCC Help Swedish "{0D7CD0D9-4A88-4A63-8F91-3F4E8F371768}" = MyWinLocker "{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard "{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2 "{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer "{1C42AA63-B354-56AF-69CA-FA73285368BE}" = CCC Help German "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 "{1FFDACFC-898C-FC99-0140-AE2FC18B710E}" = Catalyst Control Center Graphics Full New "{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer "{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8 "{268E2A87-470B-118B-B3AD-6F2615B86623}" = CCC Help Greek "{26A24AE4-039D-4CA4-87B4-2F83217006FF}" = Java 7 Update 6 "{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com "{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}" = McAfee SiteAdvisor "{3601754A-C72B-E4B3-CE39-78CCD0B58DC9}" = CCC Help Russian "{3A69B28B-6E44-E512-C395-EEDCB5BCB485}" = CCC Help Danish "{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform "{3BA616F8-F969-4DE7-0C85-35BE954DDB8A}" = CCC Help Hungarian "{3D5044A5-97B8-45C0-B956-BB2376569188}" = Windows Live Movie Maker "{3DB0448D-AD82-4923-B305-D001E521A964}" = Acer ePower Management "{3EED6569-D845-F8D1-9648-84729711590E}" = CCC Help Italian "{41313863-5170-4D7E-AD60-3CDF4DEBA81F}" = Nokia PC Suite "{47FA2C44-D148-4DBC-AF60-B91934AA4842}" = Adobe AIR "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater "{4A41156A-0669-F7B5-B24C-5E25C69F1E68}" = CCC Help Turkish "{4AA68A73-DB9C-439D-9481-981C82BD008B}" = Nokia Connectivity Cable Driver "{51F026FA-5146-4232-A8BA-1364740BD053}" = Acer Crystal Eye webcam "{5449FB4F-1802-4D5B-A6D8-087DB1142147}" = Realtek HDMI Audio Driver for ATI "{63ADFC07-D92A-670C-3826-BB0C9CC41D8A}" = CCC Help Polish "{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail "{6488561D-83C8-6987-6163-744E60680139}" = CCC Help Japanese "{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works "{69CA5A5F-7541-5216-6433-DE69E4245116}" = Catalyst Control Center Graphics Light "{69F214C9-507D-7EB5-FF08-926CFD0D5EC6}" = Catalyst Control Center Localization All "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable "{72B776E5-4530-4C4B-9453-751DF87D9D93}" = Backup Manager Basic "{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}" = MyWinLocker Suite "{762CB899-DF14-EB84-78F5-888C83AA7DC3}" = Catalyst Control Center Graphics Previews Common "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 "{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management "{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110300453}" = Spin & Win "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111199750}" = Cake Mania "{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11273477}" = Amazonia "{83E4C065-91B9-20DD-74DA-90A71242CE18}" = CCC Help Norwegian "{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync "{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight "{8AEAE107-B186-4EA8-5F84-3AAA3158FEB1}" = CCC Help Chinese Standard "{8D15E1B2-D2B7-4A17-B44B-D2DDE5981406}" = iLivid "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007 "{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007 "{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007 "{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007 "{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007 "{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007 "{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system "{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007 "{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007 "{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007 "{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3) "{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In "{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007 "{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3) "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English) "{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader "{975B24AC-8CB7-B4E1-E666-37964657576E}" = CCC Help Chinese Traditional "{987B04C4-B5AC-4AD6-A7E9-8D681085B850}" = AMD USB Filter Driver "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 "{A45B7A40-694C-BAB8-EE69-4240ADFEA1FF}" = CCC Help Finnish "{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}" = CyberLink PowerDVD 9 "{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper "{ABEE079E-648E-488B-8301-0C3DB48C1BCE}_is1" = Acer GameZone Console "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.4) "{AD768FF7-E329-886C-D88E-585F26BB8738}" = CCC Help Dutch "{AF111648-99A1-453E-81DD-80DBBF6DAD0D}" = MSVC90_x86 "{B8F5BACE-194E-0203-023E-2FFEF68EE290}" = CCC Help English "{C2695E83-CF1D-43D1-84FE-B3BEC561012A}" = Shredder "{C450D07C-3914-5481-A068-29975DA5C596}" = CCC Help French "{C4AB18B3-CA6C-1A25-4766-E2CE3F706B3C}" = BBC iPlayer Desktop "{C9165CF3-A14D-A281-B62E-37312AA9E63D}" = CCC Help Spanish "{D4E16961-E6FA-4689-AD09-3DB7E5770167}" = Catalyst Control Center InstallProxy "{D6B1E149-790E-3B60-07F9-07A40ECAFBA0}" = Catalyst Control Center Graphics Full Existing "{D6C3C9E7-D334-4918-BD57-5B1EF14C207D}" = Bing Bar "{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery "{DBF91CC3-41F6-0D99-3D2D-686C59865652}" = ccc-core-static "{DD49AC0F-E08A-F77D-AB38-2EE9CD5D8F0B}" = CCC Help Thai "{DECEFADB-0486-6252-C312-49DDAC71DF33}" = CCC Help Portuguese "{DF95F1EE-9ECA-45C1-B02B-F56DDB8A3E83}" = PC Connectivity Solution "{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}" = eBay Worldwide "{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update "{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant "{EE171732-BEB4-4576-887D-CB62727F01CA}" = Acer Updater "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver "{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call "{F7425F93-2071-A946-008A-6ACA60B43FB2}" = CCC Help Czech "{FC635D8E-FFBA-4B2C-BE68-A37D56BDFB74}" = Catalyst Control Center - Branding "Acer Registration" = Acer Registration "Acer Screensaver" = Acer ScreenSaver "Acer Welcome Center" = Welcome Center "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin "avast" = avast! Free Antivirus "BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1" = BBC iPlayer Desktop "Google Chrome" = Google Chrome "HOMESTUDENTR" = Microsoft Office Home and Student 2007 "Identity Card" = Identity Card "iLivid" = iLivid "InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5 "InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2 "InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8 "InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}" = Acer Backup Manager "InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}" = MyWinLocker Suite "InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}" = CyberLink PowerDVD 9 "LManager" = Launch Manager "Magic Backing Bot (UPGRADE)_is1" = 1.0.3.0 "Magic Backing Bot_is1" = Magic Backing Bot "Magic Racing Bot_is1" = Magic Racing Bot "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.60.0.1800 "McAfee Security Scan" = McAfee Security Scan Plus "Mozilla Firefox 15.0 (x86 en-US)" = Mozilla Firefox 15.0 (x86 en-US) "MozillaMaintenanceService" = Mozilla Maintenance Service "Nokia PC Suite" = Nokia PC Suite "PC Cleaner_is1" = PC Cleaner v3.0 "PC Tune-Up" = PC Tune-Up "Searchqu 406 MediaBar" = Windows iLivid Toolbar "WinLiveSuite_Wave3" = Windows Live Essentials "Yahoo! Companion" = Yahoo! Toolbar "Yahoo! Messenger" = Yahoo! Messenger "Yahoo! Software Update" = Yahoo! Software Update "ZoneAlarm Security Toolbar" = ZoneAlarm Security Toolbar ========== Last 20 Event Log Errors ========== [ Application Events ] Error - 12/08/2012 02:01:45 | Computer Name = NC-PC | Source = Application Error | ID = 1000 Description = Faulting application name: svchost.exe_eventlog, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1 Faulting module name: wevtsvc.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ca02 Exception code: 0xc0000006 Fault offset: 0x00000000000784ee Faulting process id: 0x3ec Faulting application start time: 0x01cd784c7aea6f3e Faulting application path: C:\Windows\System32\svchost.exe Faulting module path: c:\windows\system32\wevtsvc.dll Report Id: 3195acaf-e443-11e1-827c-705ab6fe3dd9 Error - 12/08/2012 02:01:45 | Computer Name = NC-PC | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\Windows\System32\wuaueng.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error. Program: Host Process for Windows Services File: C:\Windows\System32\wuaueng.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 3 Error - 12/08/2012 02:01:45 | Computer Name = NC-PC | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\Program Files\Acer\Acer ePower Management\SysHook.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Task Scheduler Engine because of this error. Program: Task Scheduler Engine File: C:\Program Files\Acer\Acer ePower Management\SysHook.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 3 Error - 12/08/2012 02:01:45 | Computer Name = NC-PC | Source = Application Error | ID = 1005 Description = Windows cannot access the file C:\Windows\System32\wevtsvc.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error. Program: Host Process for Windows Services File: C:\Windows\System32\wevtsvc.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 3 Error - 12/08/2012 02:01:50 | Computer Name = NC-PC | Source = Application Error | ID = 1000 Description = Faulting application name: chrome.exe, version: 21.0.1180.75, time stamp: 0x5020a04e Faulting module name: chrome.exe, version: 21.0.1180.75, time stamp: 0x5020a04e Exception code: 0xc0000006 Fault offset: 0x00004576 Faulting process id: 0xc08 Faulting application start time: 0x01cd784e0e739ae9 Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Faulting module path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Report Id: 34dec980-e443-11e1-827c-705ab6fe3dd9 Error - 12/08/2012 02:01:51 | Computer Name = NC-PC | Source = Application Error | ID = 1005 Description = Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Google Chrome because of this error. Program: Google Chrome File: The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 0 Error - 12/08/2012 02:02:11 | Computer Name = NC-PC | Source = Application Error | ID = 1005 Description = Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error. Program: Host Process for Windows Services File: The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C0000185 Disk type: 0 Error - 12/08/2012 02:02:11 | Computer Name = NC-PC | Source = Application Error | ID = 1000 Description = Faulting application name: svchost.exe_WinDefend, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1 Faulting module name: mpengine.dll, version: 1.1.8601.0, time stamp: 0x4fed7cd6 Exception code: 0xc0000006 Fault offset: 0x00000000000d0a68 Faulting process id: 0x1754 Faulting application start time: 0x01cd784d0e58f594 Faulting application path: C:\Windows\System32\svchost.exe Faulting module path: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D7BD2105-F820-458E-A769-343FC9427E25}\mpengine.dll Report Id: 3acd1f9b-e443-11e1-827c-705ab6fe3dd9 Error - 12/08/2012 02:04:25 | Computer Name = NC-PC | Source = SideBySide | ID = 16842785 Description = Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis. Error - 12/08/2012 02:20:16 | Computer Name = NC-PC | Source = Windows Backup | ID = 4104 Description = [ System Events ] Error - 01/09/2012 15:54:37 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7011 Description = A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. Error - 01/09/2012 15:54:47 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7011 Description = A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service. Error - 01/09/2012 15:55:49 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7031 Description = The Windows Audio service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 01/09/2012 15:55:49 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7031 Description = The DHCP Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. Error - 01/09/2012 15:55:49 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7031 Description = The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 01/09/2012 15:55:49 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7031 Description = The HomeGroup Provider service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 01/09/2012 15:55:49 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7031 Description = The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service. Error - 01/09/2012 15:55:49 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7031 Description = The Security Center service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. Error - 01/09/2012 15:56:07 | Computer Name = NC-PC | Source = Service Control Manager | ID = 7031 Description = The Windows Defender service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. Error - 02/09/2012 07:11:59 | Computer Name = NC-PC | Source = EventLog | ID = 6008 Description = The previous system shutdown at 10:38:07 on ?02/?09/?2012 was unexpected. < End of report > Quote
ExTS Admin Starbuck Posted September 2, 2012 ExTS Admin Posted September 2, 2012 Hi ennnceee Thanks for the reports. I don't know if you are aware of it but there has been problems found with Java7 update6. I posted about it here: http://extremetechsupport.com/threads/14068-Mozilla-Issues-Java-Block-and-Notifications-for-Firefox Firefox may already have asked you to update to Java7 update7, with instructions. If not please follow the previous instructions i posted and update to Java7 update7 (you'll need the 64bit version) Step 1 Double click on OTL to run it. Copy the lines in the codebox below. (make sure that :Otl is on the first line ) :Otl IE - HKLM\..\SearchScopes,DefaultScope = {afdbddaa-5d3f-42ee-b79c-185a7020515b} IE - HKLM\..\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}: "URL" = http://www.searchqu.com/web?src=ieb&systemid=406&q={searchTerms} IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&cti d=CT2645238 IE - HKCU\..\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}: "URL" = http://www.searchqu.com/web?src=ieb&systemid=406&q={searchTerms} IE - HKCU\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&cti d=CT2645238 FF - prefs.js..browser.startup.homepage: "http://www.searchqu.com/406" FF - HKLM\Software\MozillaPlugins\@checkpoint.com/FFApi: C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\b in\npFFApi.dll File not found FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extens ions\\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}: C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker O2:64bit: - BHO: (UrlHelper Class) - {A40DC6C5-79D0-4ca8-A185-8FF989AF1115} - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\IEBHO.dll (Discordia, LTD) O2 - BHO: (Zonealarm Helper Object) - {2A841F7A-A014-4DA5-B6D9-8B913DFB7A8C} - C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.5.20.3\bh\zonealarm.dll (Montera Technologeis LTD) O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found. O2 - BHO: (Searchqu Toolbar) - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\Program Files (x86)\Windows iLivid Toolbar\ToolBar\searchqudtx.dll () O2 - BHO: (UrlHelper Class) - {A40DC6C5-79D0-4ca8-A185-8FF989AF1115} - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll (Discordia, LTD) O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found. O4 - HKLM..\Run: [DATAMNGR] C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngrUI.exe (Discordia, LTD) O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\WI3C8A~1\Datamngr\x64\datamngr.dll) - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\datamngr.dll (Discordia, LTD) O20:64bit: - AppInit_DLLs: (C:\PROGRA~2\WI3C8A~1\Datamngr\x64\IEBHO.dll) - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\IEBHO.dll (Discordia, LTD) O20 - AppInit_DLLs: (C:\PROGRA~2\WI3C8A~1\Datamngr\datamngr.dll) - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngr.dll (Discordia, LTD) O20 - AppInit_DLLs: (C:\PROGRA~2\WI3C8A~1\Datamngr\IEBHO.dll) - C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll (Discordia, LTD) O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found. :Files ipconfig /flushdns /c :commands [emptytemp] [purity] [RESETHOSTS] Return to OTL, right click in the Custom Scans/Fixes window (under the blue bar) and choose Paste. http://img.photobucket.com/albums/v708/starbuck50/new%20forum/scan-fix.png Click the red Run Fix button. http://img.photobucket.com/albums/v708/starbuck50/runfixbutton.png OTL will reboot your system once the fix has completed. After the reboot, you may need to double click OTL to launch the program and retrieve the log. Copy and paste the contents of the OTL log that comes up after the fix in your next reply. if you lose the report, there will be a copy here: C:\_OTL\MovedFiles Step 2 I'd like you to do an ESET OnlineScan 64Bit users, please see note at the bottom. You may find it beneficial to close your resident AV program before running the scan. It's been found that on some systems the Eset's Online Scan fails during the database download ( around 20% ) To prevent this happening: When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked): Enable Anti-Stealth technology http://img.photobucket.com/albums/v708/starbuck50/eset.png Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESET OnlineScan Click the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetOnline.png button. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) Click on http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop. Double click on the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstallDesktopIcon.png icon on your desktop. [*]Check http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetAcceptTerms.png [*]Click the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetStart.png button. [*]Accept any security warnings from your browser. [*]Check http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetScanArchives.png [*]Click the Start button. [*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time. [*]When the scan completes, push http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetListThreats.png [*]Click http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. [*]Click the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetBack.png button. [*]Click http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetFinish.png A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt Note: As you are running a 64bit system: The ESET Online Scanner is a 32-bit application, which means it must be run through in the 32-bit version of Internet Explorer, and as an Administrator. To do so, right-click on the Internet Explorer (32-bit) icon in the Start Menu and select "Run as administrator" from the context menu. In your next reply, please submit: Otl fix report Eset scan report Thanks Quote Member of:UNITE
ennnceee Posted September 3, 2012 Author Posted September 3, 2012 Many thanks for this. I'll work through it carefully and get back to you; may take a few days. Quote
ennnceee Posted September 3, 2012 Author Posted September 3, 2012 Hey, it's working! Must've been the checkdisk; guess I don't need to do the above now, unless it would be good to do generally. Thanks! Quote
ExTS Admin Starbuck Posted September 3, 2012 ExTS Admin Posted September 3, 2012 Still follow the 2 steps i posted. This will clean up some orphan entries in the registry and will double check that there aren't any hidden problems. Best to be safe than sorry. Quote Member of:UNITE
ennnceee Posted September 9, 2012 Author Posted September 9, 2012 Step 1. Thanks. All processes killed ========== OTL ========== HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully! Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8A96AF9E-4074-43b7-BEA3-87217BDA7406}\ not found. Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ not found. Prefs.js: "http://www.searchqu.com/406" removed from browser.startup.homepage Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@checkpoint.com/FFApi\ deleted successfully. File HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extens ions\\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}: C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker not found. 64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}\ deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}\ deleted successfully. C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\IEBHO.dll moved successfully. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2A841F7A-A014-4DA5-B6D9-8B913DFB7A8C}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2A841F7A-A014-4DA5-B6D9-8B913DFB7A8C}\ deleted successfully. C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.5.20.3\bh\zonealarm.dll moved successfully. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{99079a25-328f-4bd4-be04-00955acaa0a7}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{99079a25-328f-4bd4-be04-00955acaa0a7}\ deleted successfully. C:\Program Files (x86)\Windows iLivid Toolbar\ToolBar\searchqudtx.dll moved successfully. Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}\ deleted successfully. C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll moved successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\10 deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully. Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\DATAMNGR deleted successfully. C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngrUI.exe moved successfully. 64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:C:\PROGRA~2\WI3C8A~1\Datamngr\x64\datamngr.dll deleted successfully. C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\datamngr.dll moved successfully. 64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:C:\PROGRA~2\WI3C8A~1\Datamngr\x64\IEBHO.dll deleted successfully. File C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\x64\IEBHO.dll not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:C:\PROGRA~2\WI3C8A~1\Datamngr\datamngr.dll deleted successfully. C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\datamngr.dll moved successfully. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:C:\PROGRA~2\WI3C8A~1\Datamngr\IEBHO.dll deleted successfully. File C:\Program Files (x86)\Windows iLivid Toolbar\Datamngr\IEBHO.dll not found. 64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully. 64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found. ========== FILES ========== < ipconfig /flushdns /c > Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\Users\NC\Downloads\cmd.bat deleted successfully. C:\Users\NC\Downloads\cmd.txt deleted successfully. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33170 bytes ->Flash cache emptied: 56466 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: NC ->Temp folder emptied: 86023780 bytes ->Temporary Internet Files folder emptied: 2197104 bytes ->Java cache emptied: 38357 bytes ->FireFox cache emptied: 60371394 bytes ->Google Chrome cache emptied: 29894907 bytes ->Flash cache emptied: 56977 bytes User: Public %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 524288 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 57136 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 171.00 mb C:\Windows\System32\drivers\etc\Hosts moved successfully. HOSTS file reset successfully OTL by OldTimer - Version 3.2.56.0 log created on 09092012_123210 Files\Folders moved on Reboot... C:\Users\NC\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. C:\Users\NC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\8RY7WJLT\EN-GB[1].htm moved successfully. C:\Users\NC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\8RY7WJLT\header[1].htm moved successfully. C:\Users\NC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully. File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot. File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot. PendingFileRenameOperations files... File C:\Users\NC\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found! File C:\Users\NC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\8RY7WJLT\EN-GB[1].htm not found! File C:\Users\NC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\8RY7WJLT\header[1].htm not found! File C:\Users\NC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT not found! [2012/09/09 12:35:05 | 000,000,000 | ---- | M] () C:\Windows\temp\_avast_\Webshlock.txt : Unable to obtain MD5 [2012/09/09 12:35:16 | 000,000,000 | ---- | M] () C:\Windows\temp\dsiwmis.log : Unable to obtain MD5 Registry entries deleted on Reboot... Quote
ennnceee Posted September 9, 2012 Author Posted September 9, 2012 Where do I see or find...'Computer scan settings display'...please? Quote
ExTS Admin Starbuck Posted September 9, 2012 ExTS Admin Posted September 9, 2012 Where do I see or find...'Computer scan settings display'...please? This is the page you are looking for... it should be one of the first pages to come up: http://img.photobucket.com/albums/v708/starbuck50/new/eset.png Quote Member of:UNITE
ennnceee Posted September 9, 2012 Author Posted September 9, 2012 It just takes me to a Ts & Cs page and then a grey page on start. Quote
ExTS Admin Starbuck Posted September 10, 2012 ExTS Admin Posted September 10, 2012 Hi ennnceee It just takes me to a Ts & Cs page and then a grey page on start. That's odd. Did you use the 32bit version of Internet Explorer? Note: As you are running a 64bit system: The ESET Online Scanner is a 32-bit application, which means it must be run through in the 32-bit version of Internet Explorer, and as an Administrator. To do so, right-click on the Internet Explorer (32-bit) icon in the Start Menu and select "Run as administrator" from the context menu. If you did and it's still not running, we'll try another online scanner: Please run the F-Secure Online Scanner From the link page, click on the 'Online Scanner tab. Instructions for use with Internet Explorer Follow the Instruction here for installation. Accept the License Agreement. Then click the 'Run Scan' button. Once the ActiveX installs, Click Full System Scan Once the download completes, the scan will begin automatically. The scan will take some time to finish, so please be patient. When the scan completes, click the Automatic cleaning (recommended) button. Click the Show Report button and Copy & Paste the entire report in your next reply. Instructions for use with Firefox If you see the box: The F-Secure Online Scanner add-on for Firefox needs to be installed. You need to read and accept the license terms before installing the add-on Click on the license terms to read them, if you agree..... put a tick in the box and then click on 'Install'. Once the Add on installs, Click Full System Scan Once the download completes, the scan will begin automatically. The scan will take some time to finish, so please be patient. When the scan completes, click the Automatic cleaning (recommended) button. Click the Show Report button and Copy & Paste the entire report in your next reply. Thanks Quote Member of:UNITE
ennnceee Posted September 11, 2012 Author Posted September 11, 2012 I thought I did. At least it was the IE that didn't have 64-bit in brackets, but I'll look again. Is there a way of checking that I am using 32-bit? Otherwise, I'll use the other scanner. I'll try to do it in the next couple of days, but if I don't manage that it'll be ten days or so as I'm away for a week shortly. Many thanks. Quote
ennnceee Posted September 13, 2012 Author Posted September 13, 2012 Still no joy with ESET so here'e the F-secure report. Back in a week or so if not before. Many thanks. [h=1]Scanning Report[/h][h=2]Thursday, September 13, 2012 11:25:43 - 13:03:11[/h]Computer name: NC-PC Scanning type: Scan system for malware, spyware and rootkits Target: C:\ [h=2]No malware found[/h][h=2]Statistics[/h]Scanned: Files: 212512 System: 5661 Not scanned: 260 Actions: Disinfected: 0 Renamed: 0 Deleted: 0 Not cleaned: 0 Submitted: 0 Files not scanned: C:\HIBERFIL.SYS C:\PAGEFILE.SYS C:\WINDOWS\TEMP\TMP000001506FD7F23300E645C9 C:\WINDOWS\SYSTEM32\CONFIG\SECURITY C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT C:\WINDOWS\SYSTEM32\CONFIG\SAM C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\DEFAULT C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SAM C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SECURITY C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SYSTEM C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SOFTWARE C:\WINDOWS\SYSTEM32\CATROOT2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\CATDB C:\WINDOWS\SYSTEM32\CATROOT2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\CATDB C:\USERS\NC\APPDATA\LOCAL\TEMP\ETILQS_0UMWIVKMJDJIGXX C:\USERS\NC\APPDATA\LOCAL\TEMP\ETILQS_KQXATIBYNGECFBU C:\USERS\NC\APPDATA\LOCAL\TEMP\ETILQS_N8MRVY1FEXAO3S7 C:\USERS\NC\APPDATA\LOCAL\TEMP\ETILQS_WPRD01NSF9ZXCYE C:\USERS\NC\APPDATA\LOCAL\TEMP\ETILQS_Y9KBO5YZJEJU9SD C:\USERS\NC\APPDATA\LOCAL\TEMP\~DF0E47B92F1BF35999.TMP C:\USERS\NC\APPDATA\LOCAL\TEMP\~DF0B8B79C2E60D3786.TMP C:\USERS\NC\APPDATA\LOCAL\TEMP\~DF2B289660A76B4316.TMP C:\USERS\NC\APPDATA\LOCAL\TEMP\~DFAFBB012835DEF07D.TMP C:\USERS\NC\APPDATA\LOCAL\TEMP\~DFC602F4B411F0D859.TMP C:\USERS\NC\APPDATA\LOCAL\TEMP\HSPERFDATA_NC\5772 C:\USERS\NC\APPDATA\LOCAL\TEMP\HSPERFDATA_NC\5372 C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CURRENT SESSION C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CURRENT TABS C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSION STATE\LOCK C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\DATA_0 C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\DATA_2 C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\DATA_1 C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\DATA_3 C:\USERS\NC\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\CACHE\INDEX C:\SYSTEM VOLUME INFORMATION\MOUNTPOINTMANAGERREMOTEDATABASE C:\SYSTEM VOLUME INFORMATION\{3808876B-C176-4E48-B7AE-04046E6CC752} C:\SYSTEM VOLUME INFORMATION\{9F5C0735-FA69-11E1-9CC7-705AB6FE3DD9}{3808876B-C176-4E48-B7AE-04046E6CC752} C:\SYSTEM VOLUME INFORMATION\{565A1FE0-FA72-11E1-9B1B-705AB6FE3DD9}{3808876B-C176-4E48-B7AE-04046E6CC752} C:\SYSTEM VOLUME INFORMATION\{F485DA24-F4EE-11E1-BAA3-705AB6FE3DD9}{3808876B-C176-4E48-B7AE-04046E6CC752} C:\SYSTEM VOLUME INFORMATION\{F485DA70-F4EE-11E1-BAA3-705AB6FE3DD9}{3808876B-C176-4E48-B7AE-04046E6CC752} C:\PROGRAMDATA\MICROSOFT\WINDOWS DEFENDER\SCANS\HISTORY\CACHEMANAGER\MPSFC.BIN C:\PROGRAMDATA\MICROSOFT\WINDOWS\DRM\CACHE\INDIV01.TMP C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\08A9645B45EEB09309073E2A427091F8_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\0A0694E1DBEA2514B3488A835BDCA9A4_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\0154766A3BA649CC37705874885A37DD_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\09FE415B89E66CEAD49CDFB9E5113777_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\0AC1466247A8D0BA56871C6FF0DEB559_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\09350CB8EE653AA2B014BF1E07A86EB5_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\0B845E73BAD2DF557AA91C2613B8D0DC_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\1297EB583EAEA8B8728185BCC45EF710_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\0E8645FA252DCB1E0ECBBBA7D865BA91_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\143832C1B880219D696D8BA6C13A0C73_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\013E594C5023C40CE85FE607BD71A3DB_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\13B6ABD1D4D8AB753D5333F4B6944923_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\17E069B6D3D48081A34D419694A5808D_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\15E662D2DD6AF242997EF30CCC610109_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\16089B2D7146091FCBDB1C0BC1C18C81_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\19AC0B9120873D4AF32D24759C3746C5_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\181B0F90D0EA32CCB52CAE4C60BD6F79_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\19D0A8B44543EBCE0CD40EC5D70BEBB3_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\21D8643530C066852B717D825D896FAF_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\21DC42DC3BDCEE118FC63A931E77E6E4_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\232ADA47BD4E3006A2CC036D08DE6F9E_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\1ECD4EC5E030869AA5D6B2454A3DBC93_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\1AFCBB917D91BE4AF9CAD8299DC33A13_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\22DFE8DCE7AA46D996989AF1D788BF00_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\1AF84F9C2BA93054F87327B60CD5CC65_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\258A444705D4944C052A4A82C84B720B_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\24BB3C141BB708E730E648C89626A962_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2365B9A281A94972DD25A9F9D927D854_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\27548799C1DF0D5D338D94536FB6805E_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2C73D6AF342291D5FB9834B8B949A1D2_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2CFFE0C13166A3F99E7D1185574FA767_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\2FD31C9F790EA9A78B8E51C13DC8ED4B_B55A47D0-0BE3-4773-85CC-75D3C343010C 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C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\EBD7A81D640733DA2370FD4BBE8FADDC_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\EE8D8DCA732F8B0E0897049D9BCF9C37_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\EE251A6965A6ECA537FC15B845DB0B75_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\ED3F67457D2210CDAEA937DBF7101984_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\EFFB0FC65750AD910FA0C1E8D114269F_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F08DA48D80A4FC3392F1A546E3464942_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\EEFD9F5311018091B8ABD3B7DC6880CB_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F23C1963CD216F7BD973DC841A13574C_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F14D7092C44F5F64D7828F59984A0D47_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F1D387F1A9522CB50E08652EE09E0365_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F27D9382D1F50B5457FB0AC54478027E_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F2C7D6673FF2DFA2451C7590E74D581E_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F2FC32569017131B8F348DC2919B20B2_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F6F1D5CEED9D753D2576CBF25220227C_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F6F7E041BAB134460AF6C31149D45313_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F88B741CF7A8E40C40D7C245CF3D0AB2_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F56E637FCC538EFCF60E089136769FDC_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\FCD60CD9B5521AE5D7F0DD1B106A4A16_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\FBE5FD0ADC5A241E23BF9906C4198A24_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F6A36AFA9D9775F8C1DC57F7E7F529E6_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\F8CB33217A734E7466C7E988619C6722_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\FD4F1454E5B6097544D158E2E03E4A16_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\FFF3FF63C961799B39A1C89B44233607_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\FE47FEAD1F6C089A9F4D106C85E329B3_B55A47D0-0BE3-4773-85CC-75D3C343010C C:\PROGRAMDATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\FC7FA91AE797438D1170C470C4345926_B55A47D0-0BE3-4773-85CC-75D3C343010C [h=2]Options[/h]Scanning engines: Scanning options: Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR TMP Use advanced heuristics Quote
ExTS Admin Starbuck Posted September 13, 2012 ExTS Admin Posted September 13, 2012 No malware found That's always a good sign. Let me know how the system is running, when you return. Quote Member of:UNITE
snodge182 Posted September 21, 2012 Posted September 21, 2012 I am no expert myself but I had this problem a while back. I looked around the internet for program deleters and found a program called "Unlocker" (has an icon of a magic wand). I used it to delete all the programs and files that were affected (failed to run Java) and then just reinstalled them from scratch again. It works fine now. I don't know how reliable this method is, so maybe before going ahead with it, an administrator may give his say on the method? Also, I use Avast free antivirus. It seems to do the job just perfectly and it is easy to use. Just do a boot time scan with high sensitivity every now and then and also when you suspect something and it should sort you out. Quote
ennnceee Posted September 23, 2012 Author Posted September 23, 2012 Thanks Snodge, I'll check that out, but all appears ok now other than start/stop/start video on, say, iplayer; don't know if that's related. Otherwise, Starbuck, all appears fine. Many thanks. Quote
ennnceee Posted September 25, 2012 Author Posted September 25, 2012 Starbuck, very many thanks for your help with this; much appreciated. I guess we're done now, are we? I do have a few queries relating to my desktop, but imagine I need to start a new thread each time. Quote
ennnceee Posted September 30, 2012 Author Posted September 30, 2012 Blow me, it's happened again. I'll need to retrace some steps, I guess. Quote
ExTS Admin Starbuck Posted October 1, 2012 ExTS Admin Posted October 1, 2012 it's happened again. Exactly what has happened? Quote Member of:UNITE
ennnceee Posted October 2, 2012 Author Posted October 2, 2012 The Java problem. Exactly as at the start of this thread. But since then it has really had a fit! It wouldn't start yesterday and autorepair (or whatever it's called) couldn't repair it. Then, when I tried to start it again I got a blue screen before being told again that it wouldn't start. Then, when I tried again it worked perfectly, other than the recurring Java problem. Quote
ExTS Admin Starbuck Posted October 2, 2012 ExTS Admin Posted October 2, 2012 Hi ennnceee, You do certainly seem to have a lot of problems with Java. Because of the recent bad press that Java has been getting, there's a lot of talk about whether Java is really needed. http://www.howtogeek.com/122934/java-is-insecure-and-awful-its-time-to-disable-it-and-heres-how/ http://www.zdnet.com/blog/bott/how-big-a-security-risk-is-java-can-you-really-quit-using-it/4749 I actually use the Firefox addon ... NoScript which only enables Java for sites that i think actually need it. If i go to a site that needs it, i get a message that it's required. I then have the option of enabling it. Most sites don't really need it. Maybe using something like this or just disabling or removing it would be an answer to the on going problem. Read the links and see what you think. Quote Member of:UNITE
ennnceee Posted October 11, 2012 Author Posted October 11, 2012 Thanks. Sorry for the delay (again); tried checkdisk, which I thought fixed it last time, but not this time. Presume NoScript is for Firefox only? Quote
ExTS Admin Starbuck Posted October 11, 2012 ExTS Admin Posted October 11, 2012 Presume NoScript is for Firefox only? Unfortunately yes. But you can disable Java within IE. When you encounter a site that requires Java (for example, some small online games and calculators), you can re-enable Java easily again. This link will explain how to disable Java: http://antivirus.about.com/od/securitytips/ht/How-To-Disable-Java-In-Internet-Explorer.htm Let me know if this makes any difference to your system. Quote Member of:UNITE
ennnceee Posted October 19, 2012 Author Posted October 19, 2012 I do have an old version of Firefox installed, but for some reason I can't get it up. Would you know why that might be? Quote
Plastic Nev Posted October 19, 2012 Posted October 19, 2012 Hi, just how old is that version of Firefox? if you go to program files, via Computer, then hover the mouse over it it should give an information box and date of installation, even if it won't open for you. I would really recommend though to remove it altogether if more than a year old, and download and install the most recent version, if only because of the security aspect of it. Hopefully a new version will open anyway. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. --------------------------------------------------------------------I have installed Windows, now how do I install the curtains? :Dhttp://i7.photobucket.com/albums/y282/plasticpig/Nev2.gif
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