Guest Lil' Dave Posted October 25, 2008 Posted October 25, 2008 Not a big deal, but I thought I would ask... Using Trend AV payfor version 2007. All up to date. When I use the turn off option, and turn off the computer, all is normal. When I use the restart option, 2 subsequent instances of tavsvc.exe errors occur and point at memory locations during the closing process. I have the option of either to "end now" or "cancel" for both errors. If I choose "end now" for both, PC restarts normally. If I choose to do nothing, about 5 seconds later, all closes, and the PC restarts normally. If I choose "cancel", it still closes and restarts normally. However, I've noticed that some windows updates initiate a restart. When I opt for the restart by the windows update prompt, there is no tavsvc.exe error in closing. -- Dave If it looks like fish, smells like fish, its not a cantaloupe.
Guest Malke Posted October 25, 2008 Posted October 25, 2008 Re: XP Turn off / restart Lil' Dave wrote: > Not a big deal, but I thought I would ask... > > Using Trend AV payfor version 2007. All up to date. > When I use the turn off option, and turn off the computer, all is normal. > When I use the restart option, 2 subsequent instances of tavsvc.exe errors > occur and point at memory locations during the closing process. I have > the > option of either to "end now" or "cancel" for both errors. If I choose > "end > now" for both, PC restarts normally. If I choose to do nothing, about 5 > seconds later, all closes, and the PC restarts normally. If I choose > "cancel", it still closes and restarts normally. However, I've noticed > that > some windows updates initiate a restart. When I opt for the restart by > the windows update prompt, there is no tavsvc.exe error in closing. > This is a problem with TrendMicro's software. Either contact their tech support or use something better. I recommend NOD32, Kaspersky, or even Avast if you want a free AV. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
Guest Lil' Dave Posted October 26, 2008 Posted October 26, 2008 Re: XP Turn off / restart "Malke" <malke@invalid.invalid> wrote in message news:uyUEicqNJHA.1908@TK2MSFTNGP04.phx.gbl... > Lil' Dave wrote: > >> Not a big deal, but I thought I would ask... >> >> Using Trend AV payfor version 2007. All up to date. >> When I use the turn off option, and turn off the computer, all is normal. >> When I use the restart option, 2 subsequent instances of tavsvc.exe >> errors >> occur and point at memory locations during the closing process. I have >> the >> option of either to "end now" or "cancel" for both errors. If I choose >> "end >> now" for both, PC restarts normally. If I choose to do nothing, about 5 >> seconds later, all closes, and the PC restarts normally. If I choose >> "cancel", it still closes and restarts normally. However, I've noticed >> that >> some windows updates initiate a restart. When I opt for the restart by >> the windows update prompt, there is no tavsvc.exe error in closing. >> > > This is a problem with TrendMicro's software. Either contact their tech > support or use something better. I recommend NOD32, Kaspersky, or even > Avast if you want a free AV. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > Nope, not a big enough deal for something that radical. Thanks for the reply anyway. -- Dave If it looks like fish, smells like fish, its not a cantaloupe.
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