XP Turn off / restart

[Guest Lil' Dave]

Not a big deal, but I thought I would ask...

 

Using Trend AV payfor version 2007. All up to date.

When I use the turn off option, and turn off the computer, all is normal.

When I use the restart option, 2 subsequent instances of tavsvc.exe errors

occur and point at memory locations during the closing process. I have the

option of either to "end now" or "cancel" for both errors. If I choose "end

now" for both, PC restarts normally. If I choose to do nothing, about 5

seconds later, all closes, and the PC restarts normally. If I choose

"cancel", it still closes and restarts normally. However, I've noticed that

some windows updates initiate a restart. When I opt for the restart by the

windows update prompt, there is no tavsvc.exe error in closing.

 

--

Dave

 

If it looks like fish, smells like fish, its not

a cantaloupe.

[Guest Malke]

Re: XP Turn off / restart

 

Lil' Dave wrote:

> Not a big deal, but I thought I would ask...

>

> Using Trend AV payfor version 2007. All up to date.

> When I use the turn off option, and turn off the computer, all is normal.

> When I use the restart option, 2 subsequent instances of tavsvc.exe errors

> occur and point at memory locations during the closing process. I have

> the

> option of either to "end now" or "cancel" for both errors. If I choose

> "end

> now" for both, PC restarts normally. If I choose to do nothing, about 5

> seconds later, all closes, and the PC restarts normally. If I choose

> "cancel", it still closes and restarts normally. However, I've noticed

> that

> some windows updates initiate a restart. When I opt for the restart by

> the windows update prompt, there is no tavsvc.exe error in closing.

>

 

This is a problem with TrendMicro's software. Either contact their tech

support or use something better. I recommend NOD32, Kaspersky, or even

Avast if you want a free AV.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

[Guest Lil' Dave]

Re: XP Turn off / restart

 

"Malke" <malke@invalid.invalid> wrote in message

news:uyUEicqNJHA.1908@TK2MSFTNGP04.phx.gbl...

> Lil' Dave wrote:

>

>> Not a big deal, but I thought I would ask...

>>

>> Using Trend AV payfor version 2007. All up to date.

>> When I use the turn off option, and turn off the computer, all is normal.

>> When I use the restart option, 2 subsequent instances of tavsvc.exe

>> errors

>> occur and point at memory locations during the closing process. I have

>> the

>> option of either to "end now" or "cancel" for both errors. If I choose

>> "end

>> now" for both, PC restarts normally. If I choose to do nothing, about 5

>> seconds later, all closes, and the PC restarts normally. If I choose

>> "cancel", it still closes and restarts normally. However, I've noticed

>> that

>> some windows updates initiate a restart. When I opt for the restart by

>> the windows update prompt, there is no tavsvc.exe error in closing.

>>

>

> This is a problem with TrendMicro's software. Either contact their tech

> support or use something better. I recommend NOD32, Kaspersky, or even

> Avast if you want a free AV.

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

 

Nope, not a big enough deal for something that radical. Thanks for the

reply anyway.

--

Dave

 

If it looks like fish, smells like fish, its not

a cantaloupe.