Shut down issue

[Guest Judy]

Hi,

 

Something weird has started happening to my computer. When I shut down I

click Start > Turn Off Computer > Turn Off, but I have to do it twice. The

first time you can hear the computer “thinking” then nothing happens. The

second time everything shuts down normally. This has just started within the

last couple months or so. I have not had any infections/malware/spyware.

The only thing that was found on my computer by Malwarebytes was

Adware.PopCap.

 

Does anyone know how to fix this. Thanks.

 

Pentium IV, Windows XP Home SP2 IE6

[Guest ShadowTek]

Re: Shut down issue

 

=?Utf-8?B?SnVkeQ==?= <Judy@discussions.microsoft.com> wrote in

news:70D734A5-F469-417D-AE48-8C816301C15D@microsoft.com:

> Hi,

>

> Something weird has started happening to my computer. When I shut down

> I click Start > Turn Off Computer > Turn Off, but I have to do it

> twice. The first time you can hear the computer “thinking” then

> nothing happens. The second time everything shuts down normally.

> This has just started within the last couple months or so. I have not

> had any infections/malware/spyware. The only thing that was found on

> my computer by Malwarebytes was Adware.PopCap.

>

> Does anyone know how to fix this. Thanks.

>

> Pentium IV, Windows XP Home SP2 IE6

 

Do you use dailup internet?

 

My XP does the same thing if I try to shutdown when I'm online. The first

time will only turn off the dialup software, and the second time I click

shutdown it will actually shutdown.

[Guest Judy]

Re: Shut down issue

 

 

Hi ShadowTek,

 

Yes, I'm on dialup. But I've been on dialup with the same ISP for 4 years

and this has just started happening. Its never done it before. I disconnect

first. Then I shut down.

 

 

 

"ShadowTek" wrote:

> =?Utf-8?B?SnVkeQ==?= <Judy@discussions.microsoft.com> wrote in

> news:70D734A5-F469-417D-AE48-8C816301C15D@microsoft.com:

>

> > Hi,

> >

> > Something weird has started happening to my computer. When I shut down

> > I click Start > Turn Off Computer > Turn Off, but I have to do it

> > twice. The first time you can hear the computer “thinking� then

> > nothing happens. The second time everything shuts down normally.

> > This has just started within the last couple months or so. I have not

> > had any infections/malware/spyware. The only thing that was found on

> > my computer by Malwarebytes was Adware.PopCap.

> >

> > Does anyone know how to fix this. Thanks.

> >

> > Pentium IV, Windows XP Home SP2 IE6

>

> Do you use dailup internet?

>

> My XP does the same thing if I try to shutdown when I'm online. The first

> time will only turn off the dialup software, and the second time I click

> shutdown it will actually shutdown.

>

[Guest ShadowTek]

Re: Shut down issue

 

=?Utf-8?B?SnVkeQ==?= <Judy@discussions.microsoft.com> wrote in

news:7ACF52A4-7277-4D8B-A27B-CD13A54F4F3A@microsoft.com:

> Yes, I'm on dialup. But I've been on dialup with the same ISP for 4

> years and this has just started happening. Its never done it before.

> I disconnect first. Then I shut down.

 

Does it ever require 2 shutdown attempts, like I described my XP does, if

you try to shutdown *before* you disconnect?

[Guest Judy]

Re: Shut down issue

 

I don't know. I've not tried to shut down while I was still connected. I've

always disconnected first.

 

"ShadowTek" wrote:

> =?Utf-8?B?SnVkeQ==?= <Judy@discussions.microsoft.com> wrote in

> news:7ACF52A4-7277-4D8B-A27B-CD13A54F4F3A@microsoft.com:

>

> > Yes, I'm on dialup. But I've been on dialup with the same ISP for 4

> > years and this has just started happening. Its never done it before.

> > I disconnect first. Then I shut down.

>

> Does it ever require 2 shutdown attempts, like I described my XP does, if

> you try to shutdown *before* you disconnect?

>

[Guest ShadowTek]

Re: Shut down issue

 

=?Utf-8?B?SnVkeQ==?= <Judy@discussions.microsoft.com> wrote in

news:C94BF21C-87A1-48B4-9AD4-EE6DFEBDBEA1@microsoft.com:

> I don't know. I've not tried to shut down while I was still

> connected. I've always disconnected first.

 

The reason that I ask is if yours also does that is that there may be some

part of your modem driver or dailup software that isn't shuting down

properly. And, if that is the case then you have somewhere to start.

[Guest thecreator]

Re: Shut down issue

 

Hi Judy,

 

Since you are on dialup at this point, not telling you to upgrade, just

open My Computer. Locate the partition / drive containing your operating

system. Right-click and click Properties.

 

Now click Tools. Click Check Now. Check both options. Click Start. Click

Yes to Schedule and reboot to run.

 

You might have a problem with the File System. Running Chkdsk /f will

fix the problem.

 

However, I would manually clean out your \Temp Folders, by deleting all

Files and sub-folders in your \Temp Folders and running Disk Cleanup. Check

all options. Then reboot the computer.

 

 

--

thecreator

 

"Judy" <Judy@discussions.microsoft.com> wrote in message

news:70D734A5-F469-417D-AE48-8C816301C15D@microsoft.com...

> Hi,

>

> Something weird has started happening to my computer. When I shut down I

> click Start > Turn Off Computer > Turn Off, but I have to do it twice.

> The

> first time you can hear the computer "thinking" then nothing happens. The

> second time everything shuts down normally. This has just started within

> the

> last couple months or so. I have not had any infections/malware/spyware.

> The only thing that was found on my computer by Malwarebytes was

> Adware.PopCap.

>

> Does anyone know how to fix this. Thanks.

>

> Pentium IV, Windows XP Home SP2 IE6

[Guest Judy]

Re: Shut down issue

 

Hi thecreator,

 

Ok, did it all. Even used ccleaner for temp files. It still not shutting

down the first time. I guess its not critical, just annoying. If I could

get off dialup I would. I'm in an area where the only service would be

through the town's own, and no one I've talked to likes it. Only other

option would be Earthlink's satellite at $800/mo. Not!

 

So guess I'll just have to be annoyed. :))

 

Thank you for your help.

 

"thecreator" wrote:

> Hi Judy,

>

> Since you are on dialup at this point, not telling you to upgrade, just

> open My Computer. Locate the partition / drive containing your operating

> system. Right-click and click Properties.

>

> Now click Tools. Click Check Now. Check both options. Click Start. Click

> Yes to Schedule and reboot to run.

>

> You might have a problem with the File System. Running Chkdsk /f will

> fix the problem.

>

> However, I would manually clean out your \Temp Folders, by deleting all

> Files and sub-folders in your \Temp Folders and running Disk Cleanup. Check

> all options. Then reboot the computer.

>

>

> --

> thecreator

>

> "Judy" <Judy@discussions.microsoft.com> wrote in message

> news:70D734A5-F469-417D-AE48-8C816301C15D@microsoft.com...

> > Hi,

> >

> > Something weird has started happening to my computer. When I shut down I

> > click Start > Turn Off Computer > Turn Off, but I have to do it twice.

> > The

> > first time you can hear the computer "thinking" then nothing happens. The

> > second time everything shuts down normally. This has just started within

> > the

> > last couple months or so. I have not had any infections/malware/spyware.

> > The only thing that was found on my computer by Malwarebytes was

> > Adware.PopCap.

> >

> > Does anyone know how to fix this. Thanks.

> >

> > Pentium IV, Windows XP Home SP2 IE6

>

>

>

[Guest Curt Christianson]

Re: Shut down issue

 

Hi Judy,

 

Often times the "User Profile Hive Cleanup Service has helped many users

(myself included). Download and install it from:

 

http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

 

Post back, and let us know how it works.

 

--

Curt

 

http://dundats.mvps.org/

http://www.aumha.org/

http://dundats.mvps.org/AutoIt/default.aspx

 

 

 

 

 

"Judy" <Judy@discussions.microsoft.com> wrote in message

news:63745277-B571-4D74-A0B8-B1CBD7726EC3@microsoft.com...

> Hi thecreator,

>

> Ok, did it all. Even used ccleaner for temp files. It still not shutting

> down the first time. I guess its not critical, just annoying. If I could

> get off dialup I would. I'm in an area where the only service would be

> through the town's own, and no one I've talked to likes it. Only other

> option would be Earthlink's satellite at $800/mo. Not!

>

> So guess I'll just have to be annoyed. :))

>

> Thank you for your help.

>

> "thecreator" wrote:

>

>> Hi Judy,

>>

>> Since you are on dialup at this point, not telling you to upgrade,

>> just

>> open My Computer. Locate the partition / drive containing your operating

>> system. Right-click and click Properties.

>>

>> Now click Tools. Click Check Now. Check both options. Click Start.

>> Click

>> Yes to Schedule and reboot to run.

>>

>> You might have a problem with the File System. Running Chkdsk /f will

>> fix the problem.

>>

>> However, I would manually clean out your \Temp Folders, by deleting

>> all

>> Files and sub-folders in your \Temp Folders and running Disk Cleanup.

>> Check

>> all options. Then reboot the computer.

>>

>>

>> --

>> thecreator

>>

>> "Judy" <Judy@discussions.microsoft.com> wrote in message

>> news:70D734A5-F469-417D-AE48-8C816301C15D@microsoft.com...

>> > Hi,

>> >

>> > Something weird has started happening to my computer. When I shut down

>> > I

>> > click Start > Turn Off Computer > Turn Off, but I have to do it twice.

>> > The

>> > first time you can hear the computer "thinking" then nothing happens.

>> > The

>> > second time everything shuts down normally. This has just started

>> > within

>> > the

>> > last couple months or so. I have not had any

>> > infections/malware/spyware.

>> > The only thing that was found on my computer by Malwarebytes was

>> > Adware.PopCap.

>> >

>> > Does anyone know how to fix this. Thanks.

>> >

>> > Pentium IV, Windows XP Home SP2 IE6

>>

>>

>>

[Guest Jim]

Re: Shut down issue

 

On Sun, 26 Oct 2008 16:27:01 -0700, Judy

<Judy@discussions.microsoft.com> wrote:

>

>Hi ShadowTek,

>

>Yes, I'm on dialup. But I've been on dialup with the same ISP for 4 years

>and this has just started happening. Its never done it before. I disconnect

>first. Then I shut down.

>

>

>

>"ShadowTek" wrote:

>

>> =?Utf-8?B?SnVkeQ==?= <Judy@discussions.microsoft.com> wrote in

>> news:70D734A5-F469-417D-AE48-8C816301C15D@microsoft.com:

>>

>> > Hi,

>> >

>> > Something weird has started happening to my computer. When I shut down

>> > I click Start > Turn Off Computer > Turn Off, but I have to do it

>> > twice. The first time you can hear the computer “thinking� then

>> > nothing happens. The second time everything shuts down normally.

>> > This has just started within the last couple months or so. I have not

>> > had any infections/malware/spyware. The only thing that was found on

>> > my computer by Malwarebytes was Adware.PopCap.

>> >

>> > Does anyone know how to fix this. Thanks.

>> >

>> > Pentium IV, Windows XP Home SP2 IE6

>>

>> Do you use dailup internet?

>>

>> My XP does the same thing if I try to shutdown when I'm online. The first

>> time will only turn off the dialup software, and the second time I click

>> shutdown it will actually shutdown.

>>

 

Are you using Skype ?

[Guest ShadowTek]

Re: Shut down issue

 

Jim <bojimbo261@aol.com> wrote in

news:ujuag4h9rmj9oub2suk83rgb3hu7382n2k@4ax.com:

>>> My XP does the same thing if I try to shutdown when I'm online. The

>>> first time will only turn off the dialup software, and the second

>>> time I click shutdown it will actually shutdown.

>>>

>

> Are you using Skype ?

 

Nope.

 

This will happen when I am simply using the Compuserve2000 dailup software

for the basic connection.

[Guest norm]

Re: Shut down issue

 

On Mon, 27 Oct 2008 19:31:34 +0000 (UTC), ShadowTek

<ShadowTek@fake.email> wrote:

>Jim <bojimbo261@aol.com> wrote in

>news:ujuag4h9rmj9oub2suk83rgb3hu7382n2k@4ax.com:

>

>>>> My XP does the same thing if I try to shutdown when I'm online. The

>>>> first time will only turn off the dialup software, and the second

>>>> time I click shutdown it will actually shutdown.

>>>>

 

Happens to me sometimes so I hope a solution is found.

I am on broadband.

For me the problem seems to be related to the fact that my profile

settings are not always restored correctly on start up, and I have to

logoff then logon to get the correct settings.