cd-rome drive not working, error message here

[Guest perckypick]

Hey this is my first question so sorry if it's in the wrong place...

 

 

So since my computer hates me it has decided to stop the cd-rom from

working. A quick check in device manager showed that it was detecting it, but

wasn't loading the drivers (error 39).

 

So I went here:

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

 

and downloaded the "guided help". When I tried to use it, I got this lovely

message:

 

http://i178.photobucket.com/albums/w247/cheeseman123_2007/cdsux2.jpg

 

 

So...I'm lost. What do I do now? I really need these CD drives.

 

Thanks in advance!

 

 

P.S. To anyone who doubts my operating system is missing the drivers and

it's a hardware issue...I downloaded daemon mountain tools and created 3

virtual drives...and xp had the same issue.

 

P.P.S. I'm running windows xp SP3 professional edition.

[Guest Pegasus \(MVP\)]

Re: cd-rome drive not working, error message here

 

"perckypick" <perckypick@discussions.microsoft.com> wrote in message

news:13E0EAF4-B23E-4094-8AB3-4A64A3F6140E@microsoft.com...

> Hey this is my first question so sorry if it's in the wrong place...

>

>

> So since my computer hates me it has decided to stop the cd-rom from

> working. A quick check in device manager showed that it was detecting it,

> but

> wasn't loading the drivers (error 39).

>

> So I went here:

>

> http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

>

> and downloaded the "guided help". When I tried to use it, I got this

> lovely

> message:

>

> http://i178.photobucket.com/albums/w247/cheeseman123_2007/cdsux2.jpg

>

>

> So...I'm lost. What do I do now? I really need these CD drives.

>

> Thanks in advance!

>

>

> P.S. To anyone who doubts my operating system is missing the drivers and

> it's a hardware issue...I downloaded daemon mountain tools and created 3

> virtual drives...and xp had the same issue.

>

> P.P.S. I'm running windows xp SP3 professional edition.

 

Try this:

1. Click Start / Run / Notepad c:\CDReg.bat{OK}

2. Allow the new file to be created when prompted.

3. Copy and paste the lines below into this notepad session.

@echo off

reg query

"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"

> c:\test.txt

notepad c:\test.txt

(Warning: Line 2 is a very long line. It starts with "reg" and ends with

".txt"!)

4. Save and close the file.

5. Click Start / Run / c:\CDReg.bat{OK}

6. Paste the text you see into your reply.

 

For your information: Here is what I get from my own WinXP SP3 machine:

 

! REG.EXE VERSION 3.0

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Class REG_SZ CDROM

<NO NAME> REG_SZ DVD/CD-ROM drives

EnumPropPages32 REG_SZ MmSys.Cpl,MediaPropPageProvider

Installer32 REG_SZ storprop.dll,DvdClassInstaller

SilentInstall REG_SZ 1

NoInstallClass REG_SZ 1

TroubleShooter-0 REG_SZ hcp://help/tshoot/tsdrive.htm

Icon REG_SZ -51

LowerFilters REG_MULTI_SZ PxHelp20\0\0

[Guest Ronaldo]

Re: cd-rome drive not working, error message here

 

In the Device Manager, right click on the CD Drives and select Uninstall,

right click on the computer name icon, and click on Search for New

Hardware... the system should auto install the drives with the most

appropriate drivers. If this doesn't work, proceede to next step.

 

In the Device Manager, right click on the CD Drives and select Uninstall,

turn off the computer and check the digital connections to the cd drives, if

they are IDE, check the jumper configuration, (MA & SL for end and middle of

the IDE belt cable)... turn the computer on and check the BIOS to see if it

recognizes the CD-Roms, and boot up the computer, and wait a few minutes for

Windows XP to auto-instal the drives.

 

If this doesn't work either, you may need to delete the "UpperFilters" &

"LowerFilters" values as indicated in the KB314060 article, and restart the

computer... Back up the registry key before you delete the values. (to

backup; Right click\Export).

 

 

-----------------------------------------------------

"perckypick" <perckypick@discussions.microsoft.com> escribió en el mensaje

news:13E0EAF4-B23E-4094-8AB3-4A64A3F6140E@microsoft.com...

> Hey this is my first question so sorry if it's in the wrong place...

>

>

> So since my computer hates me it has decided to stop the cd-rom from

> working. A quick check in device manager showed that it was detecting it,

> but

> wasn't loading the drivers (error 39).

>

> So I went here:

>

> http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

>

> and downloaded the "guided help". When I tried to use it, I got this

> lovely

> message:

>

> http://i178.photobucket.com/albums/w247/cheeseman123_2007/cdsux2.jpg

>

>

> So...I'm lost. What do I do now? I really need these CD drives.

>

> Thanks in advance!

>

>

> P.S. To anyone who doubts my operating system is missing the drivers and

> it's a hardware issue...I downloaded daemon mountain tools and created 3

> virtual drives...and xp had the same issue.

>

> P.P.S. I'm running windows xp SP3 professional edition.

[Guest Kelly]

Re: cd-rome drive not working, error message here

 

Hi,

 

 

(Line 399) Right Hand Side

http://www.kellys-korner-xp.com/xp_tweaks.htm

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

 

"perckypick" <perckypick@discussions.microsoft.com> wrote in message

news:13E0EAF4-B23E-4094-8AB3-4A64A3F6140E@microsoft.com...

> Hey this is my first question so sorry if it's in the wrong place...

>

>

> So since my computer hates me it has decided to stop the cd-rom from

> working. A quick check in device manager showed that it was detecting it,

> but

> wasn't loading the drivers (error 39).

>

> So I went here:

>

> http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

>

> and downloaded the "guided help". When I tried to use it, I got this

> lovely

> message:

>

> http://i178.photobucket.com/albums/w247/cheeseman123_2007/cdsux2.jpg

>

>

> So...I'm lost. What do I do now? I really need these CD drives.

>

> Thanks in advance!

>

>

> P.S. To anyone who doubts my operating system is missing the drivers and

> it's a hardware issue...I downloaded daemon mountain tools and created 3

> virtual drives...and xp had the same issue.

>

> P.P.S. I'm running windows xp SP3 professional edition.