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After updating to iOS 18.1 my gf cannot open the messages app


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Guest /u/thors_dad
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Whenever she tries to open the messages app, it just sits on a black screen for 15-30 seconds and then crashes.

 

This also happens when she tries to access any setting related to the messages app in settings, it turns the screen black and crashes the app.

 

She has tried restarting her phone, resetting her phone, and she’s currently on call with Apple but from what I’ve read online this was an issue in the past and they’re no help.

 

Any suggestions?

 

submitted by /u/thors_dad

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