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macOS finder and iCloud can not finish my iPhone 12 backup


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Guest /u/oldboy22345
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iPhone model: 12 with 256 Gb - iOS 17.7.2, MacBook Air: M2 512 Gb - Sequoia 15.2

Last week I tried to backup my iphone to my macbook air for the first time. But it somehow failed at the very last minute with the error message of “can’t read or wrote from iPhone”

The first error I got while backing up to my macOS

Then I bought 50 Gb iCloud storage and tried to backup there. the same kind of problem happening again with a different error message. The error was "the last backup could not be completed because of poor network conditions". Again on the last minute I get an error but this time it says network issue. Then I delete the backup from iCloud and start the process from scratch. Put the phone on charge, start backup and go to sleep.

Left the phone overnight, at 09:00 am, 30m remaining

Here I took a SC of me waking up at 09:00 am after I plug my phone to charger and left it overnight to finish the backup. It was last 30 minutes to finish but after 1 hour the remaining minutes went up to 40 to complete.

Almost 10:00 am, after 1h and it says 40m remaining

So it struggles with reading the data or uploading to cloud. but I don't think it is network related because I did speed test and it's all good to go. I think it is the same issue with backup with my MacBook Air. Phone can't read some files or there might be corrupted files..?

Then I get "backup could not be completed" error while trying to backup to iCloud.

Now I am out of options. I consulted apple support for this. They did a diagnostic for my Mac then it turned out OK. Then they again suggested me to backup overnight but it also failed.

My mighty Apple iPhone can not be backed up. I can't change my battery without any backup. I don't want to upgrade to iOS 18 without a backup. So I'm very open to any suggestions.

Thank you for reading.

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