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iMessage associating with wrong number


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Guest /u/Klx3908
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I bought my wife a new 16 pro. Since migrating she’s been having issues with iMessage - specifically when I send her a message. Every iMessage I send, her phone says it’s coming from an old Google voice number that ive disabled and deleted. I’m out if possible fixes:

 

  • I’ve disabled, deleted that number and the app
  • I’ve de / reactivated iMessage on both phones
  • I’ve confirmed that send / receive on my phone is assigned to the correct number
  • I’ve deleted my contact info from her phone multiple times and ensured that number is no where on her device or mine

 

No matter what I do - her phone insists that when I send message it’s coming from a different number.

 

Also read receipts aren’t working - not sure whether that’s a factor.

 

Not sure what to do. Grateful for any tips.

 

submitted by /u/Klx3908

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