[Solved] Still displaying old web site after the web site has been changed.

[Rogerx]

Hi, I have a zoostorm desktop, windows 7 and IE, I am trying to look at a web site that has been updated, but I can only see the old web site. I have been told, internet options, clear files and history etc, but still will not work. I have now seen clear cashe, then reboot the computer, how do I clear the cashe, what is meant by reboot computer and will it work.

Thanks Roger

[KenB]

Hi Roger

 

Sorry for the slow response - I have been away on hols :)

 

Start > Control Panel > Internet Options

Select "Delete"

Put a check next to Cookies / History / Temp Files ............OK

 

By deleting the Cookies you will need to log in to sites like this with your login and password until a new cookie is put on your machine .......even if you have Windows save them previously.

 

Try the site again.

[Rogerx]

Hi Ken, thanks for the reply, done the options, deleted files etc, sync-ed the clock, updated Java, run CC cleaner, still not working, I think this is not going to be straight forward.

Roger

[KenB]

Hi

 

Post a link to the "new" website

 

Have you tried using a different browser to access the new site ?

[Rogerx]

Hi Ken, the web site is http://4u4music.com/ ,

I have tried Opra and firefox, they did not show the updated site

I have been down to my local libary and can see the updated site.

Roger

[BeeCeeBee]

Although with what you seem to have tried it may not work but have you done a "Hard Refresh" of the page. In Firefox try hoding down the CTRL key plus the F5 key and see if that helps.

[KenB]

Try BeeCeeBee's suggestion.

 

Is this the new site ?

( see attachment )

[Rogerx]

Hi sorry for the slow reply, up to my eyeballs, 12 hour days. I have tried the hard refresh, did not work, and yes Ken that is the site.

Roger

[KenB]

Hi Roger

 

Try this:

http://support.mozilla.org/en-US/kb/clear-cache-delete-temporary-files-fix-issues

[Synapse]

Hi,

 

I've looked at your problem from another angle, as the issue is only showing on your PC, and perhaps through your ISP?

 

I looked up the DNS records of your site using whois.is, and NS1 is

46.252.200.42, which links to your site, NS2 is 188.121.60.147, which links to something totally different.

 

Doing a reverse lookup of the 188 IP shows this

 

http://www.domaintools.com/research/reverse-ip/?hostname=188.121.60.147

 

Very odd, are those reverse lookups sites yours?

[Rogerx]

Hi Ken tried that still not working, I don't understand, I cleared cache history, but when I started to type in the site address in the address bar, it auto completed, so I guess it must still have a record somewhere of the site.

Hi Synapse, you are right, they are my sites but not, gihuor.com, I am using a developer to do the site for me, I think they must have put that one up, but its now expired, and godaddy are using the domain name for advertising, the other site has just a holding page. I will now try to sort that issue, thanks for bringing it to light.

Roger

[Synapse]

Thanks for the info.

 

Do you get to the updated site if you type in the IP address rather than the URL?

[Rogerx]

Hi no I still get the old site,

go daddy say that site gilhuor.com has proberly listed the wrong IP address, but my server is with godaddy and a godaddy page comes up when I tried the site gilhuor.com , how do I check the IP address when the site is up?

Roger

[Synapse]

I use http://www.whois.is for checking IP's, but there are loads out there.

[Rogerx]

Hi , I went on google and found you can ping a site , and it gives the IP address, I did that and it gives a different IP address than mine, so I guess thats ok.

However I still can't see the updated site. I think this is not going to be easy resolving this.

Roger

[Rogerx]

Bingo

 

Bingo, Bingo, I unistalled my AVG anti Virus, ( coundn't work out how to switch it off) had a look at the site and I saw my updated site, so reinstalled AVG. I will now wait until more updates and see if AVG stops them.

Not sure whats been going on, with AVG but I now have my updated site.

Roger

[Plastic Nev]

Hi Roger, Firstly good to know you have found the cause of the problem, well done.

I would remove AVG altogether and go for a different antivirus, most of us here will recommend doing that as AVG is sometimes nearly as much trouble as getting a virus.

Plenty to choose from and these are recommended by our security and malware removal guys. What's more, they are free!

 

 

• Avira AntiVir ....installation guide Here
  
• Avast free
  
• MS Security Essentials .
  

I am using the Microsoft Security Essentials myself and no problems with it.

 

I would also recommend using a decent spyware and general malware remover such as Malwarebytes free too.

 

Nev.

[Synapse]

I wouldn't have ever worked that out unless I removed the antivirus program and saw the new site come up.

 

Nice one :)

[KenB]

Never heard that one before - well done for finding it yourself :)