Windows XP Home Edition problem with MS Word

[Guest Sunshine]

Hi,

I am new to this discussion group and am hoping someone will be able to help

me with a problem that has cropped up today when I try to use MS Word.

I have been using Windows XP Home Edition successfully since its inception

years ago. It was pre-installed on my computer when I bought my computer

(new). I run the free edition of AVG anti-virus and anti-spyware, Windows

Defender and Spybot Search and Destroy. In all the years I have used my

computer I have never had a virus, worm or anything funny.

Today, when wanting to use MS Word to type a document, the following message

popped up in a typical MS box:- You must accept the End User Licence

Agreement (EULA) to use this software

It was Headed: Office XP End User Licence Agreement

Following directly thereunder: You must accept this End User Licence

Agreement (EULA) to use this software. If you don't accept this application

will quit.

Following thereunder in the box with a side scrollbar: END USER LICENCE

AGREEMENT FOR MICROSOFT ® SOFTWARE NON OPERATING SYSTEM.

Thereafter follows a very very long agreement (far too long to retype here).

I click on the decline button as I AM NOT USING Windows XP Office , but

WIndows XP Home Edition. Upon clicking the decline button my Word page

closes and I am unable to use Word.

What is going on? Why has this, after many years, all of a sudden popped up

in my MS Word? How do I go about getting rid of it? What is it? Any help

in this regard will be very much appreciated.

Regards

Sunshine

South Africa

[Guest Donald Anadell]

Re: Windows XP Home Edition problem with MS Word

 

 

"Sunshine" <Sunshine@discussions.microsoft.com> wrote in message

news:FCA2E8FA-01F7-486F-BF8F-693D0169535B@microsoft.com...

> Hi,

> I am new to this discussion group and am hoping someone will be able to

> help

> me with a problem that has cropped up today when I try to use MS Word.

> I have been using Windows XP Home Edition successfully since its inception

> years ago. It was pre-installed on my computer when I bought my computer

> (new). I run the free edition of AVG anti-virus and anti-spyware, Windows

> Defender and Spybot Search and Destroy. In all the years I have used my

> computer I have never had a virus, worm or anything funny.

> Today, when wanting to use MS Word to type a document, the following

> message

> popped up in a typical MS box:- You must accept the End User Licence

> Agreement (EULA) to use this software

> It was Headed: Office XP End User Licence Agreement

> Following directly thereunder: You must accept this End User Licence

> Agreement (EULA) to use this software. If you don't accept this

> application

> will quit.

> Following thereunder in the box with a side scrollbar: END USER LICENCE

> AGREEMENT FOR MICROSOFT ® SOFTWARE NON OPERATING SYSTEM.

> Thereafter follows a very very long agreement (far too long to retype

> here).

> I click on the decline button as I AM NOT USING Windows XP Office , but

> WIndows XP Home Edition. Upon clicking the decline button my Word page

> closes and I am unable to use Word.

> What is going on?

>Why has this, after many years, all of a sudden popped up

> in my MS Word?

 

Perhaps you installed an update to MS Word from Microsoft Update recently?

>How do I go about getting rid of it?

 

Click the Accept button and you shouldn't be bothered by it again(until you

update MS Word again that is).

 

If it keeps popping up even after you click on the Accept button then see

this KB article:

 

http://support.microsoft.com/kb/884202/en-us

 

Good luck,

 

Donald Anadell

 

 

 

What is it? Any help

> in this regard will be very much appreciated.

> Regards

> Sunshine

> South Africa

>

>

[Guest LVTravel]

Re: Windows XP Home Edition problem with MS Word

 

 

"Sunshine" <Sunshine@discussions.microsoft.com> wrote in message

news:FCA2E8FA-01F7-486F-BF8F-693D0169535B@microsoft.com...

> Hi,

> I am new to this discussion group and am hoping someone will be able to

> help

> me with a problem that has cropped up today when I try to use MS Word.

> I have been using Windows XP Home Edition successfully since its inception

> years ago. It was pre-installed on my computer when I bought my computer

> (new). I run the free edition of AVG anti-virus and anti-spyware, Windows

> Defender and Spybot Search and Destroy. In all the years I have used my

> computer I have never had a virus, worm or anything funny.

> Today, when wanting to use MS Word to type a document, the following

> message

> popped up in a typical MS box:- You must accept the End User Licence

> Agreement (EULA) to use this software

> It was Headed: Office XP End User Licence Agreement

> Following directly thereunder: You must accept this End User Licence

> Agreement (EULA) to use this software. If you don't accept this

> application

> will quit.

> Following thereunder in the box with a side scrollbar: END USER LICENCE

> AGREEMENT FOR MICROSOFT ® SOFTWARE NON OPERATING SYSTEM.

> Thereafter follows a very very long agreement (far too long to retype

> here).

> I click on the decline button as I AM NOT USING Windows XP Office , but

> WIndows XP Home Edition. Upon clicking the decline button my Word page

> closes and I am unable to use Word.

> What is going on? Why has this, after many years, all of a sudden popped

> up

> in my MS Word? How do I go about getting rid of it? What is it? Any

> help

> in this regard will be very much appreciated.

> Regards

> Sunshine

> South Africa

>

>

 

Sunshine, don't be confused between Windows XP and Office XP of which Word

is a part. Word is not included with the operating system, Windows XP. It

is included with two products that one of which was probably installed on

your computer by the manufacturer. Those two products are Microsoft Works

Suite or Microsoft Office.

 

The error message you posted is a known issue and is addressed by this KB

article http://support.microsoft.com/kb/884202/en-us

 

Hope this helps, and if we can be of further assistance don't hesitate to

repost in the same thread.

[Guest Sunshine]

Re: Windows XP Home Edition problem with MS Word

 

 

 

"LVTravel" wrote:

>

> "Sunshine" <Sunshine@discussions.microsoft.com> wrote in message

> news:FCA2E8FA-01F7-486F-BF8F-693D0169535B@microsoft.com...

> > Hi,

> > I am new to this discussion group and am hoping someone will be able to

> > help

> > me with a problem that has cropped up today when I try to use MS Word.

> > I have been using Windows XP Home Edition successfully since its inception

> > years ago. It was pre-installed on my computer when I bought my computer

> > (new). I run the free edition of AVG anti-virus and anti-spyware, Windows

> > Defender and Spybot Search and Destroy. In all the years I have used my

> > computer I have never had a virus, worm or anything funny.

> > Today, when wanting to use MS Word to type a document, the following

> > message

> > popped up in a typical MS box:- You must accept the End User Licence

> > Agreement (EULA) to use this software

> > It was Headed: Office XP End User Licence Agreement

> > Following directly thereunder: You must accept this End User Licence

> > Agreement (EULA) to use this software. If you don't accept this

> > application

> > will quit.

> > Following thereunder in the box with a side scrollbar: END USER LICENCE

> > AGREEMENT FOR MICROSOFT ® SOFTWARE NON OPERATING SYSTEM.

> > Thereafter follows a very very long agreement (far too long to retype

> > here).

> > I click on the decline button as I AM NOT USING Windows XP Office , but

> > WIndows XP Home Edition. Upon clicking the decline button my Word page

> > closes and I am unable to use Word.

> > What is going on? Why has this, after many years, all of a sudden popped

> > up

> > in my MS Word? How do I go about getting rid of it? What is it? Any

> > help

> > in this regard will be very much appreciated.

> > Regards

> > Sunshine

> > South Africa

> >

> >

>

> Sunshine, don't be confused between Windows XP and Office XP of which Word

> is a part. Word is not included with the operating system, Windows XP. It

> is included with two products that one of which was probably installed on

> your computer by the manufacturer. Those two products are Microsoft Works

> Suite or Microsoft Office.

>

> The error message you posted is a known issue and is addressed by this KB

> article http://support.microsoft.com/kb/884202/en-us

>

> Hope this helps, and if we can be of further assistance don't hesitate to

> repost in the same thread.

>

>

> Hi LVTravel

Thank you for your reply and assistance. I went to the KB article as stated

above by you and followed the steps given therein. I was reticient to click

the accept button as I was unsure whether it would somehow corrupt my

computer hence my decision to post my query on this forum. All seems to be

working perfectly now. Thank you once again.

Regards

Sunshine

[Guest Sunshine]

Re: Windows XP Home Edition problem with MS Word

 

 

 

"Donald Anadell" wrote:

>

> "Sunshine" <Sunshine@discussions.microsoft.com> wrote in message

> news:FCA2E8FA-01F7-486F-BF8F-693D0169535B@microsoft.com...

> > Hi,

> > I am new to this discussion group and am hoping someone will be able to

> > help

> > me with a problem that has cropped up today when I try to use MS Word.

> > I have been using Windows XP Home Edition successfully since its inception

> > years ago. It was pre-installed on my computer when I bought my computer

> > (new). I run the free edition of AVG anti-virus and anti-spyware, Windows

> > Defender and Spybot Search and Destroy. In all the years I have used my

> > computer I have never had a virus, worm or anything funny.

> > Today, when wanting to use MS Word to type a document, the following

> > message

> > popped up in a typical MS box:- You must accept the End User Licence

> > Agreement (EULA) to use this software

> > It was Headed: Office XP End User Licence Agreement

> > Following directly thereunder: You must accept this End User Licence

> > Agreement (EULA) to use this software. If you don't accept this

> > application

> > will quit.

> > Following thereunder in the box with a side scrollbar: END USER LICENCE

> > AGREEMENT FOR MICROSOFT ® SOFTWARE NON OPERATING SYSTEM.

> > Thereafter follows a very very long agreement (far too long to retype

> > here).

> > I click on the decline button as I AM NOT USING Windows XP Office , but

> > WIndows XP Home Edition. Upon clicking the decline button my Word page

> > closes and I am unable to use Word.

> > What is going on?

>

> >Why has this, after many years, all of a sudden popped up

> > in my MS Word?

>

> Perhaps you installed an update to MS Word from Microsoft Update recently?

>

> >How do I go about getting rid of it?

>

> Click the Accept button and you shouldn't be bothered by it again(until you

> update MS Word again that is).

>

> If it keeps popping up even after you click on the Accept button then see

> this KB article:

>

> http://support.microsoft.com/kb/884202/en-us

>

> Good luck,

>

> Donald Anadell

>

>

>

> What is it? Any help

> > in this regard will be very much appreciated.

> > Regards

> > Sunshine

> > South Africa

> >

> >

>

> Hi Donald,

Thank you for your advice. I waited for a few more replies before I went to

the KB article as listed above. Another poster explained the problem and

also referred me to the same KB article as yourself. I have carried out the

steps as stated in the KB article and my MS Word is working fine again.

Thank you for your time in helping me resolve this.

Regards

Sunshine

>

[Guest LVTravel]

Re: Windows XP Home Edition problem with MS Word

 

 

"Sunshine" <Sunshine@discussions.microsoft.com> wrote in message

news:FE2A5F13-E1BA-4EC7-A804-42679D1FF817@microsoft.com...

>

>

> "LVTravel" wrote:

>

>>

>> "Sunshine" <Sunshine@discussions.microsoft.com> wrote in message

>> news:FCA2E8FA-01F7-486F-BF8F-693D0169535B@microsoft.com...

>> > Hi,

>> > I am new to this discussion group and am hoping someone will be able to

>> > help

>> > me with a problem that has cropped up today when I try to use MS Word.

>> > I have been using Windows XP Home Edition successfully since its

>> > inception

>> > years ago. It was pre-installed on my computer when I bought my

>> > computer

>> > (new). I run the free edition of AVG anti-virus and anti-spyware,

>> > Windows

>> > Defender and Spybot Search and Destroy. In all the years I have used my

>> > computer I have never had a virus, worm or anything funny.

>> > Today, when wanting to use MS Word to type a document, the following

>> > message

>> > popped up in a typical MS box:- You must accept the End User Licence

>> > Agreement (EULA) to use this software

>> > It was Headed: Office XP End User Licence Agreement

>> > Following directly thereunder: You must accept this End User Licence

>> > Agreement (EULA) to use this software. If you don't accept this

>> > application

>> > will quit.

>> > Following thereunder in the box with a side scrollbar: END USER

>> > LICENCE

>> > AGREEMENT FOR MICROSOFT ® SOFTWARE NON OPERATING SYSTEM.

>> > Thereafter follows a very very long agreement (far too long to retype

>> > here).

>> > I click on the decline button as I AM NOT USING Windows XP Office , but

>> > WIndows XP Home Edition. Upon clicking the decline button my Word page

>> > closes and I am unable to use Word.

>> > What is going on? Why has this, after many years, all of a sudden

>> > popped

>> > up

>> > in my MS Word? How do I go about getting rid of it? What is it? Any

>> > help

>> > in this regard will be very much appreciated.

>> > Regards

>> > Sunshine

>> > South Africa

>> >

>> >

>>

>> Sunshine, don't be confused between Windows XP and Office XP of which

>> Word

>> is a part. Word is not included with the operating system, Windows XP.

>> It

>> is included with two products that one of which was probably installed on

>> your computer by the manufacturer. Those two products are Microsoft

>> Works

>> Suite or Microsoft Office.

>>

>> The error message you posted is a known issue and is addressed by this KB

>> article http://support.microsoft.com/kb/884202/en-us

>>

>> Hope this helps, and if we can be of further assistance don't hesitate to

>> repost in the same thread.

>>

>>

>> Hi LVTravel

> Thank you for your reply and assistance. I went to the KB article as

> stated

> above by you and followed the steps given therein. I was reticient to

> click

> the accept button as I was unsure whether it would somehow corrupt my

> computer hence my decision to post my query on this forum. All seems to

> be

> working perfectly now. Thank you once again.

> Regards

> Sunshine

 

Glad you have it working.