IE 6 settings in a TS environment

October 28, 2008

Hi folks,

I apologize if this is the wrong forum but I have an unusual issue that only

occurs on our TS servers, it does not happen on our client workstations.

We are running 2 Citrix PS 4.0 servers on Windows Server 2003 SP1.

What is happening is every 1-2 days the Internet Explorer settings get

changed so that Outlook Express is the default mail client instead of Outlook.

Our end users then run into problems when trying to send e-mail from within

MS Office and other programs.

We have a very limited group of users (6) who have the ability to even view

the IE Programs tab, let along change it. I have spoken with all of them and

they assure me they are not doing this.

We have gone through all published application settings, current GPOs and

login settings but I cannot find out what is causing the change.

I have also checked all login times and cannot isolate a specific login or

time that this is associated with.

What I am struggling with is that we have the exact same set of applications

available on our client PCs (running Windows XP) and no one is experiencing

any issues with IE settings.

At this point, I need help to figure out either who or what is triggering

the change so I can fix it.

Does anyone have any advice?

Thanks in advance,

Nancy

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