Guest Ian McCulloch Posted October 29, 2008 Posted October 29, 2008 Hi all I am sure the bulk of the questions behind this topic are concerned with how to turn it off. But we print over a WAN and I need to ensure the successful print popup window appears for users who print to remote printers in other geographical locations. 1. I use HP printers everywhere with internal jet direct cards. 2. On both my Windows print server and the advanced print properties on each terminal server i have the following set under print properties>advanced tab: "Show informational notifications for network printers" and "Notify when remote documents are printed" Is there any other setting that could override these settings? Are the two settings above in conflict with one another? Note: the problem is intermittent and I need it working consistently Your suggestions would be greatly appreciated Ian McCulloch Sydney, Canada
Guest Thee Chicago Wolf Posted October 29, 2008 Posted October 29, 2008 Re: Print Confirmation Popup >I am sure the bulk of the questions behind this topic are concerned with how >to turn it off. But we print over a WAN and I need to ensure the successful >print popup window appears for users who print to remote printers in other >geographical locations. > >1. I use HP printers everywhere with internal jet direct cards. >2. On both my Windows print server and the advanced print properties on each >terminal server i have the following set under print properties>advanced >tab: "Show informational notifications for network printers" and "Notify >when remote documents are printed" > >Is there any other setting that could override these settings? >Are the two settings above in conflict with one another? > >Note: the problem is intermittent and I need it working consistently > >Your suggestions would be greatly appreciated > >Ian McCulloch >Sydney, Canada Hi, The popup is caused by two things: the print processor and a service that runs in tandem with the print processor. Here's what you do. Control Panel > Printers, right-click and do a Properties on each printer, click the Advanced tab, set the print processor to Winprint. HP drivers hijack the Windows print processor and put the annoying junk one in. DO this for all your printers. Next, go to Control Panel > Administrative Tools > Services, locate a services called PML Driver HPZ12 or some such junk, set it to disabled, stop the service. There may be more than one so look carefully. Let me know how it goes. - Thee Chicago Wolf
Guest Ian McCulloch Posted October 29, 2008 Posted October 29, 2008 Re: Print Confirmation Popup It is set to winprint for the printer in question (I am onthe windows print server); however, there are several options off to the side. "RAW" is selected - is this ok? I disabled the service. One printer (An HP laserjet 4101 MFP not poppiingup confirmation) All done from print server... "Thee Chicago Wolf" <.@.> wrote in message news:ak8hg4tbd55vuaf1fi6a1ms6d2fr7voq1k@4ax.com... > >I am sure the bulk of the questions behind this topic are concerned with > >how >>to turn it off. But we print over a WAN and I need to ensure the >>successful >>print popup window appears for users who print to remote printers in other >>geographical locations. >> >>1. I use HP printers everywhere with internal jet direct cards. >>2. On both my Windows print server and the advanced print properties on >>each >>terminal server i have the following set under print properties>advanced >>tab: "Show informational notifications for network printers" and "Notify >>when remote documents are printed" >> >>Is there any other setting that could override these settings? >>Are the two settings above in conflict with one another? >> >>Note: the problem is intermittent and I need it working consistently >> >>Your suggestions would be greatly appreciated >> >>Ian McCulloch >>Sydney, Canada > > Hi, > > The popup is caused by two things: the print processor and a service > that runs in tandem with the print processor. Here's what you do. > > Control Panel > Printers, right-click and do a Properties on each > printer, click the Advanced tab, set the print processor to Winprint. > HP drivers hijack the Windows print processor and put the annoying > junk one in. DO this for all your printers. Next, go to Control Panel >> Administrative Tools > Services, locate a services called PML Driver > HPZ12 or some such junk, set it to disabled, stop the service. There > may be more than one so look carefully. Let me know how it goes. > > - Thee Chicago Wolf
Guest Ian McCulloch Posted October 29, 2008 Posted October 29, 2008 Re: Print Confirmation Popup Actually - I need the service disabled on both the print server and the terminal server The print property settings need to match on both Testing now "Ian McCulloch" <-remove-toocoldincanada@hotmail.com> wrote in message news:E959F51A-D425-424C-A167-AAD37780289F@microsoft.com... > It is set to winprint for the printer in question (I am onthe windows > print server); however, there are several options off to the side. "RAW" > is selected - is this ok? > > I disabled the service. > > One printer (An HP laserjet 4101 MFP not poppiingup confirmation) > > All done from print server... > > > > > > > "Thee Chicago Wolf" <.@.> wrote in message > news:ak8hg4tbd55vuaf1fi6a1ms6d2fr7voq1k@4ax.com... >> >I am sure the bulk of the questions behind this topic are concerned with >> >how >>>to turn it off. But we print over a WAN and I need to ensure the >>>successful >>>print popup window appears for users who print to remote printers in >>>other >>>geographical locations. >>> >>>1. I use HP printers everywhere with internal jet direct cards. >>>2. On both my Windows print server and the advanced print properties on >>>each >>>terminal server i have the following set under print properties>advanced >>>tab: "Show informational notifications for network printers" and "Notify >>>when remote documents are printed" >>> >>>Is there any other setting that could override these settings? >>>Are the two settings above in conflict with one another? >>> >>>Note: the problem is intermittent and I need it working consistently >>> >>>Your suggestions would be greatly appreciated >>> >>>Ian McCulloch >>>Sydney, Canada >> >> Hi, >> >> The popup is caused by two things: the print processor and a service >> that runs in tandem with the print processor. Here's what you do. >> >> Control Panel > Printers, right-click and do a Properties on each >> printer, click the Advanced tab, set the print processor to Winprint. >> HP drivers hijack the Windows print processor and put the annoying >> junk one in. DO this for all your printers. Next, go to Control Panel >>> Administrative Tools > Services, locate a services called PML Driver >> HPZ12 or some such junk, set it to disabled, stop the service. There >> may be more than one so look carefully. Let me know how it goes. >> >> - Thee Chicago Wolf >
Guest Thee Chicago Wolf Posted October 29, 2008 Posted October 29, 2008 Re: Print Confirmation Popup >It is set to winprint for the printer in question (I am onthe windows print >server); however, there are several options off to the side. "RAW" is >selected - is this ok? > >I disabled the service. > >One printer (An HP laserjet 4101 MFP not poppiingup confirmation) > >All done from print server... Yes, RAW is default and should be left alone if that's what it is. - Thee Chicago Wolf
Guest Thee Chicago Wolf Posted October 29, 2008 Posted October 29, 2008 Re: Print Confirmation Popup >Actually - I need the service disabled on both the print server and the >terminal server > >The print property settings need to match on both > >Testing now Ok, let me know how it goes. - Thee Chicago Wolf
Guest Ian McCulloch Posted October 30, 2008 Posted October 30, 2008 Re: Print Confirmation Popup Hi Wolf no go man! Disabled the rogue port service on all terminal servers in addition to print server. Made sure RAW was set. Rebooted all these machines overnight Now - we had one user who excalimed it was working for a printer she NEVER had notification on - but in my test pool of 4 users, notta working. Feel so close Thoughts? "Thee Chicago Wolf" <.@.> wrote in message news:78ghg49cub73gmqcui9ven8gmo38ucngc2@4ax.com... > >It is set to winprint for the printer in question (I am onthe windows > >print >>server); however, there are several options off to the side. "RAW" is >>selected - is this ok? >> >>I disabled the service. >> >>One printer (An HP laserjet 4101 MFP not poppiingup confirmation) >> >>All done from print server... > > Yes, RAW is default and should be left alone if that's what it is. > > - Thee Chicago Wolf
Guest Thee Chicago Wolf Posted October 30, 2008 Posted October 30, 2008 Re: Print Confirmation Popup >no go man! Disabled the rogue port service on all terminal servers in >addition to print server. Made sure RAW was set. Rebooted all these >machines overnight > >Now - we had one user who excalimed it was working for a printer she NEVER >had notification on - but in my test pool of 4 users, notta working. > >Feel so close > >Thoughts? You made the changes on all server side, you've done the same changes client side as well? HP drivers as current as possible? - Thee Chicago Wolf
Guest Ian McCulloch Posted October 30, 2008 Posted October 30, 2008 Re: Print Confirmation Popup Yes Will have to check on version of drivers "Thee Chicago Wolf" <.@.> wrote in message news:a3gjg4hgneh0i0vovcg41f30j31l11fcl8@4ax.com... > >no go man! Disabled the rogue port service on all terminal servers in >>addition to print server. Made sure RAW was set. Rebooted all these >>machines overnight >> >>Now - we had one user who excalimed it was working for a printer she NEVER >>had notification on - but in my test pool of 4 users, notta working. >> >>Feel so close >> >>Thoughts? > > You made the changes on all server side, you've done the same changes > client side as well? HP drivers as current as possible? > > - Thee Chicago Wolf
Guest Thee Chicago Wolf Posted October 30, 2008 Posted October 30, 2008 Re: Print Confirmation Popup >Will have to check on version of drivers On my print server, having exact parity between drivers and settings took care of a great deal of my issues. - Thee Chicago Wolf
Guest Ian McCulloch Posted October 30, 2008 Posted October 30, 2008 Re: Print Confirmation Popup Sounds like a plan - case closed! "Thee Chicago Wolf" <.@.> wrote in message news:iaqjg4l9sm3li99jtkq36nkp3l3apu5k1f@4ax.com... > >Will have to check on version of drivers > > On my print server, having exact parity between drivers and settings > took care of a great deal of my issues. > > - Thee Chicago Wolf
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