[Solved]Grey padlock in notification area with a 9 or G in it

[mij]

This appeared on my wife's computer (studio one 64 bit running Vista) some time ago. It doesn't respond to a left or right click from the mouse. Googling brings up an American company called Carbonite. They use padlocks of various colours to indicate the state of updated/grade of membership.

 

Having googled to remove it I find no carbonite folders/files on the computer.

 

Can you help in identifying this icon and its removal please?

jim

[KenB]

Hi Jim

 

Any chance of a screen shot to show the offending icon ?

[mij]

Hiya Ken and thanks for coming to my assistance.

This is the first time I've done this so hope all is ok with it.

[mij]

Grey padlock in the notification area

 

It is almost invisible and is hidden because of the 'hide' facility. It is third from the RHS in the launch bar.

cheers

jim

[KenB]

Hi Jim

 

Start .......type in ...msconfig ......ENTER

Click on "Startup"

Take a look down the list ..........most is not necessary and need not be checked.

See if there is anything there could relate to the icon.

 

if there is - uncheck it and Apply / OK

[mij]

Hi KenB and thanks for the reply. I have done as you said but found nothing in start-up that looks remotely like this padlock thing.

Logitech have a lock on the system but that is justifiable.

There is nothing else.

jim

[RandyL]

Hi Jim. I'll take a guess.

 

This might be part of the Dell Quickset software. Perhaps your NumLock. Try pressing the NumLock key on your keyboard.

[mij]

You guessed correct - it was the number lock! Thanks everso-

Solved!

jim

[RandyL]

That's great. It was your high resolution picture that gave me the clue. Not only did the icon look familiar but when I magnified the picture the number 9 was clearly visible. Glad we could you.

[KenB]

Nice one Randy :)

[RandyL]

Just trying to make your job easier Ken so you have more time to do the really hard stuff. :)