automatic update programmers HELP!!!!

[Guest marino]

Problem Description: Error number: 0x8DDD0018

I installed windows one care, now i don't have the programs on my computer

for automatic updates, when i try to activate it, it says

 

Could automatic updates on local computer: error 1058: the services could

not start because either because it is disabled or because it has no enabled

devices associated with it.

 

now I keep getting trojans. how do I reinstall the device that was removed?

 

my computer is for home office use only

Operating System: WindowsXP

[Guest PA Bear [MS MVP]]

Re: automatic update programmers HELP!!!!

 

1. When it's installed, OneCare assumes responsibility for Windows Update.

 

2. I suspect you just installed OneCare because you were already having

other problems (and you may not have had anti-virus/anti-spyware protection

before you installed OneCare). These problems are related to your inability

to access Windows Update via OneCare.

 

There's a very strong possibility that you have a Vundo infection, which is

usually accompanied by ZLOB and/or SDBot infections, all of which are

protected by a rootkit.

 

Run a thorough check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

http://forums.spybot.info/forumdisplay.php?f=22,

http://aumha.net/viewforum.php?f=30, or another appropriate forum for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

==========================================

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

marino wrote:

> Problem Description: Error number: 0x8DDD0018

> I installed windows one care, now i don't have the programs on my computer

> for automatic updates, when i try to activate it, it says

>

> Could automatic updates on local computer: error 1058: the services could

> not start because either because it is disabled or because it has no

> enabled

> devices associated with it.

>

> now I keep getting trojans. how do I reinstall the device that was

> removed?

>

> my computer is for home office use only

> Operating System: WindowsXP