Guest Cazzythom Posted October 31, 2008 Posted October 31, 2008 My PC: Windows XP Home Edition Hello all, My computer has been suffering with lots of errors lately (last few weeks), errors with sys fader/runtime errors/low on virtual memory ect.... Also windows update website wouldn't load last night and I couldn't see what custom updates were available. So I thought, the best thing to do, would be to system restore my PC to an earlier date. When I click to open System Restore though, now it doesn't load up ? What is happening, and how can I get my system restore to open up as it always has done in the past ? I desperatley await some some help or advice (pleeease) Regards, Miss. Caroline Thom -- Don''t Worry, Be Happy !!!
Guest philo Posted October 31, 2008 Posted October 31, 2008 Re: System Restore won't open - i need help ? "Cazzythom" <cazzythom@hotmail.com> wrote in message news:C326D8BF-BA8E-481E-A1A1-5488F4387FD9@microsoft.com... > My PC: Windows XP Home Edition > > Hello all, > > My computer has been suffering with lots of errors lately (last few weeks), > errors with sys fader/runtime errors/low on virtual memory ect.... Also > windows update website wouldn't load last night and I couldn't see what > custom updates were available. > > So I thought, the best thing to do, would be to system restore my PC to an > earlier date. When I click to open System Restore though, now it doesn't load > up ? What is happening, and how can I get my system restore to open up as it > always has done in the past ? > > I desperatley await some some help or advice (pleeease) > > Regards, > > > Miss. Caroline Thom Reboot your computer and hit F8 just before the OS loads then select safe mode see if system restore works if not, try hitting F8 and select last known good configuration
Guest Cazzythom Posted October 31, 2008 Posted October 31, 2008 Re: System Restore won't open - i need help ? Hi philo, Thanks for the advice. I appreciate it. I tried the safe mode thing, but system restore still wouldn't open up. So I have done last known good configuration. This may help my PC in many ways, but for some reason system restore just doesn't open up. When I click the system restore icon it seems to load for one moment and then nothing happens. I wonder if anyone has any more ideas of how I can get my system restore back. Regards, Caroline x -- Don''t Worry, Be Happy !!! "philo" wrote: > > "Cazzythom" <cazzythom@hotmail.com> wrote in message > news:C326D8BF-BA8E-481E-A1A1-5488F4387FD9@microsoft.com... > > My PC: Windows XP Home Edition > > > > Hello all, > > > > My computer has been suffering with lots of errors lately (last few > weeks), > > errors with sys fader/runtime errors/low on virtual memory ect.... Also > > windows update website wouldn't load last night and I couldn't see what > > custom updates were available. > > > > So I thought, the best thing to do, would be to system restore my PC to an > > earlier date. When I click to open System Restore though, now it doesn't > load > > up ? What is happening, and how can I get my system restore to open up as > it > > always has done in the past ? > > > > I desperatley await some some help or advice (pleeease) > > > > Regards, > > > > > > Miss. Caroline Thom > > > > Reboot your computer > and hit F8 just before the OS loads > > then select safe mode > > see if system restore works > > > if not, try hitting F8 and select last known good configuration > > >
Guest HeyBub Posted October 31, 2008 Posted October 31, 2008 Re: System Restore won't open - i need help ? Cazzythom wrote: > Hi philo, > > Thanks for the advice. I appreciate it. > > I tried the safe mode thing, but system restore still wouldn't open > up. So I have done last known good configuration. This may help my PC > in many ways, but for some reason system restore just doesn't open > up. When I click the system restore icon it seems to load for one > moment and then nothing happens. > > I wonder if anyone has any more ideas of how I can get my system > restore back. > > Regards, > > > Caroline x > > It might be that the malware infestation doesn't want you to restore to a time before it took control of your machine.
Guest Daave Posted October 31, 2008 Posted October 31, 2008 Re: System Restore won't open - i need help ? "Cazzythom" <cazzythom@hotmail.com> wrote in message news:C326D8BF-BA8E-481E-A1A1-5488F4387FD9@microsoft.com... > My PC: Windows XP Home Edition > > Hello all, > > My computer has been suffering with lots of errors lately (last few > weeks), > errors with sys fader/runtime errors/low on virtual memory ect.... > Also > windows update website wouldn't load last night and I couldn't see > what > custom updates were available. > > So I thought, the best thing to do, would be to system restore my PC > to an > earlier date. When I click to open System Restore though, now it > doesn't load > up ? What is happening, and how can I get my system restore to open up > as it > always has done in the past ? > > I desperatley await some some help or advice (pleeease) I doubt that Windows System Restore will help you, but it's certainly worth a try. If a person can't get System Restore (which more or less only affects registry settings) to work, it's usually because a program is interfering with it, such as Norton or Kaspersky. Here's more information: http://bertk.mvps.org/html/srfail.html Assuming System Restore doesn't work, you need to give us more information. That means complete text of the errors. Posting the complete text of any pertinent error messages in Event Viewer would be helpful, too: Start | Control Panel | Administrative Tools | Event Viewer If you come across a recent error, double-click on it and click on the Copy button (upper right-hand corner below the down arrow button). Then you will be able to paste that information in your next post. Also, please let us know more about your PC. What is the make and model? How much RAM do you have? What are your settings for Virtual Memory? How large is the hard drive and how much free space is on it? What is the malware status of your PC? What anti-malware programs do you use, and are you certain they are up to date? What Service Pack level are you at? Since this seems to be a recent issue, what significant changes have occurred lately?
Guest Cazzythom Posted October 31, 2008 Posted October 31, 2008 Re: System Restore won't open - i need help ? Hi Daave, Thanks for responding. Firstly I have mafe a note of recent events. Here are some warnings and errors from Applications in Event Viewer below. Event Type: Warning Event Source: LoadPerf Event Category: None Event ID: 2002 Date: 16/10/2008 Time: 14:26:29 User: N/A Computer: TOMCATESS Description: The MOF file created for the Outlook service could not be loaded. The error code returned by the MOF Compiler is contained in the Record Data. Before the performance counters of this service can be collected by WMI the MOF file will need to be loaded manually. Contact the vendor of this service for additional information. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 01 00 00 00 bc 13 00 00 ....¼... ******** (there are quite a few of these warnings happening) ******** Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 08/10/2008 Time: 07:53:22 User: NT AUTHORITY\SYSTEM Computer: TOMCATESS Description: Windows saved user TOMCATESS\Caroline Thom registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ********** Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1015 Date: 07/10/2008 Time: 14:45:30 User: TOMCATESS\Caroline Thom Computer: TOMCATESS Description: Failed to connect to server. Error: 0x800401F0 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ***************** Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 10005 Date: 07/10/2008 Time: 14:06:15 User: TOMCATESS\Caroline Thom Computer: TOMCATESS Description: Product: Microsoft Office Small Business Edition 2003 -- Error 25090. Office Setup encountered a problem with the Office Source Engine, system error: -2147023836. Please open C:\Program Files\Microsoft Office\OFFICE11\1033\SETUP.CHM and look for "Office Source Engine" for information on how to resolve this problem. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 31 43 41 30 34 30 {91CA040 0008: 39 2d 36 30 30 30 2d 31 9-6000-1 0010: 31 44 33 2d 38 43 46 45 1D3-8CFE 0018: 2d 30 31 35 30 30 34 38 -0150048 0020: 33 38 33 43 39 7d 383C9} ****************************** Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1023 Date: 07/10/2008 Time: 14:01:32 User: TOMCATESS\Caroline Thom Computer: TOMCATESS Description: Product: Microsoft Office Small Business Edition 2003 - Update 'Update for Office 2003 (KB907417): OTKLOADR' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\TEMP\OHotfix\OHotfix(00001)_Msi.log. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 31 43 41 30 34 30 {91CA040 0008: 39 2d 36 30 30 30 2d 31 9-6000-1 0010: 31 44 33 2d 38 43 46 45 1D3-8CFE 0018: 2d 30 31 35 30 30 34 38 -0150048 0020: 33 38 33 43 39 7d 20 7b 383C9} { 0028: 43 36 46 31 45 38 37 44 C6F1E87D 0030: 2d 46 33 45 31 2d 34 38 -F3E1-48 0038: 37 34 2d 39 37 45 43 2d 74-97EC- 0040: 46 38 37 44 41 42 36 44 F87DAB6D 0048: 36 38 37 38 7d 20 31 36 6878} 16 0050: 30 33 03 ****************** Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 10005 Date: 07/10/2008 Time: 14:01:29 User: TOMCATESS\Caroline Thom Computer: TOMCATESS Description: Product: Microsoft Office Small Business Edition 2003 -- Error 25090. Office Setup encountered a problem with the Office Source Engine, system error: -2147023836. Please open C:\Program Files\Microsoft Office\OFFICE11\1033\SETUP.CHM and look for "Office Source Engine" for information on how to resolve this problem. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 31 43 41 30 34 30 {91CA040 0008: 39 2d 36 30 30 30 2d 31 9-6000-1 0010: 31 44 33 2d 38 43 46 45 1D3-8CFE 0018: 2d 30 31 35 30 30 34 38 -0150048 0020: 33 38 33 43 39 7d 383C9} ************************ Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1024 Date: 06/10/2008 Time: 20:14:37 User: NT AUTHORITY\SYSTEM Computer: TOMCATESS Description: Product: Microsoft Office Small Business Edition 2003 - Update 'Update for Office 2003 (KB907417): OTKLOADR' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 31 43 41 30 34 30 {91CA040 0008: 39 2d 36 30 30 30 2d 31 9-6000-1 0010: 31 44 33 2d 38 43 46 45 1D3-8CFE 0018: 2d 30 31 35 30 30 34 38 -0150048 0020: 33 38 33 43 39 7d 20 7b 383C9} { 0028: 43 36 46 31 45 38 37 44 C6F1E87D 0030: 2d 46 33 45 31 2d 34 38 -F3E1-48 0038: 37 34 2d 39 37 45 43 2d 74-97EC- 0040: 46 38 37 44 41 42 36 44 F87DAB6D 0048: 36 38 37 38 7d 20 31 36 6878} 16 0050: 30 33 03 ************** And below some Errors and warnings from System in event viewer. ************** Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 31/10/2008 Time: 12:59:01 User: N/A Computer: TOMCATESS Description: The Human Interface Device Access service terminated with the following error: The specified module could not be found. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ************* Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7001 Date: 31/10/2008 Time: 12:59:01 User: N/A Computer: TOMCATESS Description: The ClipBook service depends on the Network DDE service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ******************** Event Type: Warning Event Source: Dhcp Event Category: None Event ID: 1003 Date: 31/10/2008 Time: 12:57:43 User: N/A Computer: TOMCATESS Description: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00138FF44BFB. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: c7 04 00 00 Ç... *********************** Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 31/10/2008 Time: 12:52:44 User: N/A Computer: TOMCATESS Description: The avast! Web Scanner service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. *************** Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7009 Date: 31/10/2008 Time: 12:52:44 User: N/A Computer: TOMCATESS Description: Timeout (30000 milliseconds) waiting for the avast! Web Scanner service to connect. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. **************** There were quite a lot of the same/similar errors to above last one. Below some warnings and errors from Antivirus in event viewer. ****************** Event Type: Warning Event Source: avast! Event Category: Client Event ID: 90 Date: 31/10/2008 Time: 05:44:07 User: N/A Computer: TOMCATESS Description: Function setifaceUpdatePackages() has failed. Return code is 0xC0000142, dwRes is C0000142. ****************Event Type: Error Event Source: avast! Event Category: Client Event ID: 90 Date: 30/10/2008 Time: 23:07:20 User: N/A Computer: TOMCATESS Description: AAVM - scanning error: Aavm: CreateEventsAndMapping map panic!! - server DOWN???, 000005AF. ******************** Hope this is OK info...now some PC info from Balarc advisor:- Windows XP Home Edition Service Pack 3 (build 2600) 1.70 gigahertz Intel Celeron 8 kilobyte primary memory cache 128 kilobyte secondary memory cache 41.10 Gigabytes Usable Hard Drive Capacity 9.42 Gigabytes Hard Drive Free Space 176 Megabytes Installed Memory Slot '0' has 128 MB Slot '1' has 64 MB Slot '2' is Empty Slot '3' is Empty Local Drive Volumes c: (NTFS on drive 0) 41.10 GB 9.42 GB free avast! antivirus 4.8.1229 [VPS 081030-0] Version 4.8.1229 Realtime File Scanning On Is this enough info ? Do you think you can help me ? Regards, Caroline x -- Don''t Worry, Be Happy !!! "Daave" wrote: > "Cazzythom" <cazzythom@hotmail.com> wrote in message > news:C326D8BF-BA8E-481E-A1A1-5488F4387FD9@microsoft.com... > > My PC: Windows XP Home Edition > > > > Hello all, > > > > My computer has been suffering with lots of errors lately (last few > > weeks), > > errors with sys fader/runtime errors/low on virtual memory ect.... > > Also > > windows update website wouldn't load last night and I couldn't see > > what > > custom updates were available. > > > > So I thought, the best thing to do, would be to system restore my PC > > to an > > earlier date. When I click to open System Restore though, now it > > doesn't load > > up ? What is happening, and how can I get my system restore to open up > > as it > > always has done in the past ? > > > > I desperatley await some some help or advice (pleeease) > > I doubt that Windows System Restore will help you, but it's certainly > worth a try. > > If a person can't get System Restore (which more or less only affects > registry settings) to work, it's usually because a program is > interfering with it, such as Norton or Kaspersky. Here's more > information: > > http://bertk.mvps.org/html/srfail.html > > Assuming System Restore doesn't work, you need to give us more > information. That means complete text of the errors. Posting the > complete text of any pertinent error messages in Event Viewer would be > helpful, too: > > Start | Control Panel | Administrative Tools | Event Viewer > > If you come across a recent error, double-click on it and click on the > Copy button (upper right-hand corner below the down arrow button). Then > you will be able to paste that information in your next post. > > Also, please let us know more about your PC. What is the make and model? > How much RAM do you have? What are your settings for Virtual Memory? How > large is the hard drive and how much free space is on it? What is the > malware status of your PC? What anti-malware programs do you use, and > are you certain they are up to date? What Service Pack level are you at? > Since this seems to be a recent issue, what significant changes have > occurred lately? > > >
Guest Daave Posted October 31, 2008 Posted October 31, 2008 Re: System Restore won't open - i need help ? "Cazzythom" <cazzythom@hotmail.com> wrote in message news:8AEAC219-E3BD-4354-A5EC-3DAF603D6E57@microsoft.com... > now some PC info from Balarc advisor:- > > Windows XP Home Edition Service Pack 3 (build 2600) > > 1.70 gigahertz Intel Celeron > 8 kilobyte primary memory cache > 128 kilobyte secondary memory cache > > 41.10 Gigabytes Usable Hard Drive Capacity > 9.42 Gigabytes Hard Drive Free Space > > 176 Megabytes Installed Memory > > Slot '0' has 128 MB > Slot '1' has 64 MB > Slot '2' is Empty > Slot '3' is Empty > Local Drive Volumes > > c: (NTFS on drive 0) 41.10 GB 9.42 GB free > > avast! antivirus 4.8.1229 [VPS 081030-0] Version 4.8.1229 > Realtime File Scanning On Your problem is you don't have enough RAM installed. Either let us know what the make and model of your PC (or motherboard) is or visit one of these sites to determine what brand/type of RAM you need: http://www.kingston.com/ http://www.crucial.com/ Two sticks of 256 MB RAM should be enough. To get a ballpark idea of how much RAM you need, try the following: Open Task Manager (Ctrl+Alt+Del) and click the Performance tab. Then note the three values under Commit Charge (K): in the lower left-hand corner: Total, Limit, and Peak. The Total figure represents the amount of memory you are using at that very moment. The Peak figure represents the highest amount of memory you used since last bootup. If both these figures are below the value of Physical Memory (K) Total, then you probably have plenty of RAM. Otherwise, you may want to explore this further by running Page File Monitor for Windows XP: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm By the way, almost always you should allow Windows to manage the size of your pagefile: Right-click on My computer and select Properties. Go to the Advanced tab and click on Settings (under Performance). Change to Advanced, hit Change and select the target drive for your virtual memory file. Click the circle next to System Managed Size and click Set, then OK.
Recommended Posts