laptop battery question - dell

[mcd840]

hi, i am writing this on behalf of my friend who has an issue with his "dell inspiron 9400" laptop -

the battery light on the laptop flashes orange and green, does this mean the battery is dead ? if not then does anyone know what it means ? the laptop runs xp and is 6 years old.

 

any help appreciated

 

craig.

[KenB]

Hi

 

I have had a quick look and cannot locate the flash codes for dell battery indicator.

 

Try taking the battery out and using the mains adapter.

I assume that the LED indicator goes out ?

 

Re-seating the battery may correct the problem - does it ?

[mcd840]

Hi

 

I have had a quick look and cannot locate the flash codes for dell battery indicator.

 

Try taking the battery out and using the mains adapter.

I assume that the LED indicator goes out ?

 

Re-seating the battery may correct the problem - does it ?

 

hi, we took the battery out and turned it on using the mains adapter. the LED is out when we do this, however the computer only turns on so far, it loads up the dell splash screen (think thats what you call it)

but doesnt load up windows, once we put the battery back in it started flashing again

 

thanks

[KenB]

Do you have a voltmeter to test the output voltage of your mains adapter?

 

Or a friend with a Dell machine to borrow one from ?

 

Do you have a battery charge indicator - if so what does it show ? ( full / empty )