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I am in a networked environment supporting several hundred users running Windows 7 Enterprise. I have recently been presented with an issue that appears to be a classic Catch-22 situation. There is a folder that is nested extremely deep in the network file system. This folder contains PDF files, many of which have extremely long names. Apparently Adobe doesn't care that the name you give a file is too long for Windows to handle, and does it anyway. So, these files now cannot be opened, copied, moved, or renamed. Attempting to copy or move them to a location with a short path fails, with the error "the file name is too long..." Trying to rename the files themselves (using a slow double click, or by pressing F2) fails, with an error bell sound and no dialog box. Attempting to open the file in Adobe Reader or Pro yields the error "File name too long". At this point we may need to think about a 3rd party option if there is nobody here who can offer another suggestion.

Again, I wish to reiterate that these files cannot be moved, copied or renamed as the names are so long that this is not being allowed by the file system.

Any help you can offer (that doesn't involve suggestions that simply repeat what I have already said can't be done), would be greatly appreciated.

Thank You.

Tim David

 

 

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