Jump to content

Recommended Posts

Posted

I am about to take my computer back to the factory setting because I have tried everything I can think of to get rid of this virus. It is showing on my laptop desktop this below saying I have decrypt files and says for me to get rid of them I will need to purchase from them $X amount of money. I am NOT going to do this!

 

 

I have googled and it says my computer take back to safe mode and run my anti-virus programs. Well, I have ran all of these programs: SUPERAntiSpyware, Malwarebytes, Norton Power Eraser, and CCleaner. I have the McFee Security running ALL the time but the ransomware is still there.

 

Do anyone one out there no how to get rid of this without me taking it back to factory settings and hopefully will be a free program since I do not have money to spend.

 

Thanks for any help I can get on this.

 

 

More...

  • Replies 0
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...