Jump to content

Recommended Posts

  • ExTS Admin
Posted

Hello.

 

I got BSOD because of "portcls.sys". I did some analysis :

 

 

ADDITIONAL_DEBUG_TEXT:

Use '!findthebuild' command to search for the target build information.

If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

 

MODULE_NAME: portcls

 

FAULTING_MODULE: fffff80003213000 nt

 

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc03

 

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

 

FAULTING_IP:

+31fbb

fffffa80`0c386490 60 ???

 

EXCEPTION_RECORD: fffff8800ba198d8 -- (.exr 0xfffff8800ba198d8)

ExceptionAddress: fffffa800c386490

ExceptionCode: c000001d (Illegal instruction)

ExceptionFlags: 00000000

NumberParameters: 0

 

CONTEXT: fffff8800ba19130 -- (.cxr 0xfffff8800ba19130)

rax=fffff8000341af20 rbx=fffffa8006d7d4c0 rcx=fffffa800c386498

rdx=fffff88000dd7698 rsi=0000000000000010 rdi=fffffa800cd149b0

rip=fffffa800c386490 rsp=fffff8800ba19b18 rbp=0000000000000023

r8=fffff8800ba19b60 r9=11d1969f3dd648b8 r10=0000000000000000

r11=fffff88003967180 r12=fffff8800ba19d40 r13=fffffa8006d76060

r14=0000000000000000 r15=fffff880009b6040

iopl=0 nv up ei ng nz na pe nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282

fffffa80`0c386490 60 ???

Resetting default scope

 

CUSTOMER_CRASH_COUNT: 1

 

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

 

BUGCHECK_STR: 0x7E

 

CURRENT_IRQL: 0

 

LAST_CONTROL_TRANSFER: from fffff88000df3fbb to fffffa800c386490

 

 

 

7: kd> lmvm portcls

start end module name

fffff880`00dc2000 fffff880`00dff000 portcls T (no symbols)

Loaded symbol image file: portcls.sys

Image path: \SystemRoot\system32\drivers\portcls.sys

Image name: portcls.sys

Timestamp: Tue Jul 14 03:36:27 2009 (4A5BCC03)

CheckSum: 00047A50

ImageSize: 0003D000

Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

FAILED_INSTRUCTION_ADDRESS:

+31fbb

fffffa80`0c386490 60 ???

 

STACK_TEXT:

fffff880`0ba19b18 fffff880`00df3fbb : 00000000`00000000 fffff880`00de5c4a 00000000`00000000 00000000`00000000 : 0xfffffa80`0c386490

fffff880`0ba19b20 00000000`00000000 : fffff880`00de5c4a 00000000`00000000 00000000`00000000 ffff0000`0b7c29cf : portcls+0x31fbb

 

 

FOLLOWUP_IP:

portcls+31fbb

fffff880`00df3fbb ?? ???

 

SYMBOL_STACK_INDEX: 1

 

SYMBOL_NAME: portcls+31fbb

 

FOLLOWUP_NAME: MachineOwner

 

IMAGE_NAME: portcls.sys

 

STACK_COMMAND: .cxr 0xfffff8800ba19130 ; kb

 

BUCKET_ID: WRONG_SYMBOLS

 

Followup: MachineOwner

---------

 

 

 

What is the problem? If it is not enough, Please show me some useful commands.

 

Thank you.

 

 

More...

  • Replies 0
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...