Problem Reinstalling

[NewsBot]

Hello,

 

 

 

I have been trying to reset my windows 10 computer as it has been infected with malware. I cannot solve the problem and have been trying for two days, I would like some help.

 

 

My error is that whenever my PC restarts, the files, apps, programs revert to a certain time before the virus was installed. Continuous blue screens of death occurs and windows smartscreen stops any .exe that can help me solve the problem. I have tried wiping

out the files but after every reset it restores the files including the malware.

 

 

 

I have attempted to reinstall windows but the partition is full and attempting to format or clean it does not do anything, clicking format does nothing and does not clean the C: drive. Removing some files are returned after reset making this option useless.

 

 

 

I have created a bootable USB with windows 10 installation on it but it cannot since the partition or C: drive is full and I cannot clear it. Programs like DBAN (Dariks boot and nuke) do not work, avast or anti-virus programs do not work and the virus is reinstalled

after a restart which mostly happens when attempting to stop the virus, the computer crashes due to a blue screen of death.

 

 

 

I have tried:

• sfc /scannow
  
• chkdsk
  
• Anti-virus programs
  
• Reinstalling windows
  
• Clearing out some of C: drive
  
• Deleting files through command prompt in startup repair
  
• Formatting the drive
  

 

Basically anything doesn't work, I cannot install most .exe's and not even download windows media creation tool as it is blocked by SmartScreen, disabling it creates a message saying the app cannot run.

 

 

Some programs do not work because it reports an error of the file being missing or corrupted or missing drivers or a dll file.

 

 

 

I cannot boot in safe mode either.

 

 

 

 

 

Any help is appreciated.

 

 

 

Thanks.

 

 

 

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