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Someone broke into my son's house. They got into his PC, laptop, and my old surface (which I gave to him and I still have a profile on) and have hacked everything. They are actively monitoring him and sending stuff to some other IP address. The surface just

turned on on its own. I changed the settings so so the surface turns off after one minute on battery.

 

 

I tried to call MS and of course they're friggen closed. I'm about to wipe everything...

 

 

He is at my house so they won't use his wifi (which they got into as well).

 

 

I'm having him export all logs for evidence for the IP stuff.

 

 

But I need to figure out how to stop them from getting into this stuff until then. I'm not sure how to do the surface. I never registered it. It is under his MS account.

 

 

Thank you...

 

 

 

 

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