Lee25 Posted October 22, 2012 Posted October 22, 2012 Hi, I am hoping there is someone that can help me! Just the other day my computer was running fine it was shutdown at night as normal. When going to use it the next day it just keeps restarting! It manages to get to the screen where it has the windows icon and the load bar underneath it but then it just restarts! As I am no computer expert I was wondering if anyone can help me fix this without having to get ripped off at a computer shop. I have work and photos on there that I want to access. Any help would be appreciated. Cheers Lee Quote
KenB Posted October 22, 2012 Posted October 22, 2012 Hi Lee and welcome to ExTS Can you start up in Safe Mode ? Switch on from being off and constantly tap F8 key. This will take you to the Advanced Start-up Options. Select Safe Mode from there. If all else fails ( and there are other possibilities ) it should be possible for us to explain how to access your data without putting it into a repair shop. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Lee25 Posted October 22, 2012 Author Posted October 22, 2012 Hi Lee and welcome to ExTS Can you start up in Safe Mode ? Switch on from being off and constantly tap F8 key. This will take you to the Advanced Start-up Options. Select Safe Mode from there. If all else fails ( and there are other possibilities ) it should be possible for us to explain how to access your data without putting it into a repair shop. Hi, Thanks for your response. I have just tried and unfortunately I can't load in safe mode. I could really do with getting this working asap so again any help would be appreciated. Cheers Quote
KenB Posted October 22, 2012 Posted October 22, 2012 unfortunately I can't load in safe mode. Can you explain what happens ? I will leave a message for our security experts so that they are aware of this thread. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Lee25 Posted October 23, 2012 Author Posted October 23, 2012 Ok so when switching the computer on it starts goes through the black screen with where writing on it then it gets to the black screen which has the windows logo and windows underneath it with a bar (loading bar) this will the stop and then restart it just keeps doing that until you switch it off at the mains! It's quite frustrating because I can't seem to get around it. Thanks Quote
maynardvdm Posted October 24, 2012 Posted October 24, 2012 Do you have your windows install disk. You might have to do a repair install. If you dont have the disk, you will have to download the recovery console and burn it to disk, and run chkdsk from there. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. RaidMax Smilodon Gaming Case | Gigabyte Z77X-UD5H M/B | Intel Core i5 3570K @ 3.4GHz | 8GB Corsair RAM | Nvidia GTX550 Ti 1GB GDDR5 | Corsair 800w PSU Register for FREE >>here<< | If we have helped you, please consider a donation >>here<< SAS | MBAM | WinPatrol | Avira | ERUNT | Nvidia Drivers http://i285.photobucket.com/albums/ll57/mjsmileys/userbarnew4sec.gif
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