This machine is disabled for file encryption.

[BetaTime]

System: Windows 10 Professional

 

 

Problem: We have discovered that some computers on our network have folders of user data that have become encrypted. I am unable to decrypt these folders to gain access to the data. I believe that some (but definitely not all) of these encryptions

are the result of moving a MACOSX compressed folder to windows.

 

 

Steps of failure:

 

1: See encrypted folder (Green).

 

2: Right click into properties. Select advanced.

 

3: 'Encrypt contents to secure data' is checkmarked, if I look at the 'Details' page, no users are under the 'Users who can access this file' group.

 

4: I uncheck the box and hit 'Ok', then 'Apply', then 'Apply changes to folder and subfolders'.

 

5: Error: An error occurred applying attributes to the file: "FILEPATH" This machine is disabled for file encryption.

 

 

Steps that I have tried:

 

-Removing the drive and attempting to decrypt from another computer.

 

-Attempting to access through a linux boot

 

-I had the user that 'owned' the file try to access it (I'm a network admin). She was unsuccessful. She downloaded the data a few months ago and her OS has NOT been modified since then.

 

-Bitlocker is not enables

 

-The disable EFI registry entry is appropriately set

 

 

I'm out of ideas, there's no way we can archive the data as no one has the ability to view or copy the data short of duplicating drives. The only thing we can do is see filenames and delete the files.

 

 

Any help would be much appreciated!

 

 

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