Blue screen error in Windows 7

[BetaTime]

Hi everybody. I got a blue-screen error in Windows 7 32-bit. I checked my RAM by HirenBoot disc but there's no issue found.

 

Here is the report I found:

 

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Microsoft ® Windows Debugger Version 6.11.0001.404 X86

Copyright © Microsoft Corporation. All rights reserved.

 

Loading Dump File [C:\Windows\Minidump\122409-14866-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols

Executable search path is:

Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 7600.16385.x86fre.win7_rtm.090713-1255

Machine Name:

Kernel base = 0x8281b000 PsLoadedModuleList = 0x82963810

Debug session time: Thu Dec 24 21:59:10.672 2009 (GMT+7)

System Uptime: 0 days 1:09:35.248

Loading Kernel Symbols

.................................................. .............

.................................................. ..............

....................

Loading User Symbols

Loading unloaded module list

..........

1: kd> !analyze -v

************************************************** *****************************

* *

* Bugcheck Analysis *

* *

************************************************** *****************************

PAGE_FAULT_IN_NONPAGED_AREA (50)

Invalid system memory was referenced. This cannot be protected by try-except,

it must be protected by a Probe. Typically the address is just plain bad or it

is pointing at freed memory.

Arguments:

Arg1: ffb885dc, memory referenced.

Arg2: 00000000, value 0 = read operation, 1 = write operation.

Arg3: 9670b768, If non-zero, the instruction address which referenced the bad memory

address.

Arg4: 00000000, (reserved)

Debugging Details:

------------------

Unable to load image \SystemRoot\System32\cdd.dll, Win32 error 0n2

*** WARNING: Unable to verify timestamp for cdd.dll

*** ERROR: Module load completed but symbols could not be loaded for cdd.dll

*** WARNING: Unable to verify timestamp for klif.sys

*** ERROR: Module load completed but symbols could not be loaded for klif.sys

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from 82983718

Unable to read MiSystemVaType memory at 82963160

ffb885dc

FAULTING_IP:

cdd+b768

9670b768 3b81cc050000 cmp eax,dword ptr [ecx+5CCh]

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: TS3EP01.exe

CURRENT_IRQL: 0

TRAP_FRAME: 93082a98 -- (.trap 0xffffffff93082a98)

ErrCode = 00000000

eax=8592f1d0 ebx=8d89d07e ecx=ffb88010 edx=00000001 esi=fdb3d018 edi=00000000

eip=9670b768 esp=93082b0c ebp=93082b38 iopl=0 nv up ei pl zr na pe nc

cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00210246

cdd+0xb768:

9670b768 3b81cc050000 cmp eax,dword ptr [ecx+5CCh] ds:0023:ffb885dc=????????

Resetting default scope

LAST_CONTROL_TRANSFER: from 828615f8 to 828a08e3

STACK_TEXT:

93082a80 828615f8 00000000 ffb885dc 00000000 nt!MmAccessFault+0x106

93082a80 9670b768 00000000 ffb885dc 00000000 nt!KiTrap0E+0xdc

WARNING: Stack unwind information not available. Following frames may be wrong.

93082b38 96701753 fdb3d018 93082bd8 9653d304 cdd+0xb768

93082b44 9653d304 fdb3d018 00000002 93082bfc cdd+0x1753

93082bd8 9653e718 00000001 00000000 7105179f win32k!SURFACE::bDeleteSurface+0x235

93082bec 96540c0f 00000001 00000001 fe1b6db0 win32k!SURFREF::bDeleteSurface+0x14

93082c00 965403af 00000be8 00000001 00000be8 win32k!vCleanupSurfaces+0x43

93082c20 9653c052 ff53b818 00000000 00000000 win32k!NtGdiCloseProcess+0xc5

93082c40 9653e937 ff53b818 00000000 8637ac18 win32k!GdiProcessCallout+0x151

93082c5c 82a63b0c 860566c8 00000000 b4bddeed win32k!W32pProcessCallout+0x5d

93082cd8 82a7cd37 00000000 ffffffff 0012fe8c nt!PspExitThread+0x46d

93082d00 8d83000d ffffffff 00000000 0012fe8c nt!NtTerminateProcess+0x1fa

93082d24 8285e42a ffffffff 00000000 0012fe98 klif+0x2000d

93082d24 773664f4 ffffffff 00000000 0012fe98 nt!KiFastCallEntry+0x12a

0012fe98 00000000 00000000 00000000 00000000 0x773664f4

 

STACK_COMMAND: kb

FOLLOWUP_IP:

cdd+b768

9670b768 3b81cc050000 cmp eax,dword ptr [ecx+5CCh]

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: cdd+b768

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cdd

IMAGE_NAME: cdd.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x50_cdd+b768

BUCKET_ID: 0x50_cdd+b768

Followup: MachineOwner

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Please help me. Thank you so much!

 

 

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