.Zip files fail to extract or open, error code 0x80004005

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I have read about this issue on many Vista and 7 forums. No one has since answered why the O/S suddenly won't open zip files.

 

Simply:

 

A user received a zip attachment in outlook with two .csv files in it. Whether she tried to open or save them from the e-mail message or open them or extract them from the saved zip file, error code "0x80004005: unknown error" gets thrown. I was able

to open the same files on a Windows XP machine without any issue, so the files are not corrupted. The Windows 7 O/S is giving no other signs of an issue. I am looking for a solution other than "go get another company's product to do what 7 should natively

do."

 

 

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