Trying to log into windows 7 using domain account

[BetaTime]

Dears,

 

 

I need your help in a strange case with two of my domain accounts, were on the same day two of my users tried to log into windows using their accounts, but windows showed them a message that either username or password is incorrect. so I went to ADUC and

changed their passwords, but the same message keeps on showing each time I use their accounts to log although I made sure I am using the right password and username. I also checked if the accounts were blocked but they were not blocked. I tried another user

on the same device and it logged just fine.( I used a user other than administrator and never been using that device). I in joined the computer and joined it back to the domain after restarting for sure and it didn't work. I also tried to use their accounts

on other devices, but the deivce gave the same message. I tried to reset the computer and didn't work too.

 

can you please provide some suggestions to that problem.

 

Regards,

 

Haitham H. Sanber

 

 

More...