Quick Print function secure print error

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Dear Microsoft!

 

 

In our company we use Secure printing to box with shared Develop printer. (Konica Minolta) The print server is Windows Server 2012 R2.

 

The driver on every workstation is configured to print with this option, there is set up the User ID and box number to store the document. When I try to print jpg file the Quick Print option, the picture dont appers in box. The printer job log shows,

that the Windows dont use the printer driver setting configured to my user and sends unknown user box code to printer. (Which user of course doesnt exist on the printer user list.)

 

Searching the web the code is ([1000020150]: ID & Print box), which is the code of the function, not the user box code variable set up in driver.

 

Printing docx, xlsx(Office 2016) , or pdf (Acrobat Reader) is working fine, only with the embedded jpg Quick Print function is the issue.

 

Sometimes the print job crashes the print server queue too.

 

 

It seems this is a bug in Win10.

 

 

The workaround for users is to not use the Quick print option with jpg-s, but we cannot deny or configure the function.

 

 

Please help!

 

Thank You.

 

 

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