crl Posted October 29, 2012 Posted October 29, 2012 Plugged in via ethernet cable, no problems. The second I try to go wireless, it drops out regularly (evey few minutes). The PC is about 2 years old. Any thoughts? Thanks! Quote
KenB Posted October 29, 2012 Posted October 29, 2012 Hi Is this the only pc connected to the network ? Do other PCs drop the connection ? I have had this before and it has been the router at fault. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
crl Posted October 29, 2012 Author Posted October 29, 2012 Yes, only the one PC connected.......... Quote
KenB Posted October 29, 2012 Posted October 29, 2012 I think this is related to your router ........ It could possibly be the channel it is broadcasting on. Do you know how to change this? What is the make and model number of the router ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
crl Posted October 29, 2012 Author Posted October 29, 2012 It's a Sky router (with the typical lack of info on the box) No - I can't remember how to change the channel..... Quote
KenB Posted October 29, 2012 Posted October 29, 2012 Hi again Try this: Click on the Internet Explorer icon ( as if you were going on the net ) In the address bar ( where it says http//www. ........) delete everything there and type in: 192.168.0.1 ......hit Enter You should be prompted for a login and password This should be login = admin ...........password = sky Let me know if you can access the router software. ============= There should be a label on the back of the router telling you the make and model Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
crl Posted October 29, 2012 Author Posted October 29, 2012 Yes, am in the router settings page now Quote
KenB Posted October 29, 2012 Posted October 29, 2012 Can you change it to 11 - if no better try 6. It could be radio interference from a neighbour / your house phones if they are not permanently wired. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
crl Posted October 29, 2012 Author Posted October 29, 2012 Have changed to 11 - will see what happens. Cheers. Quote
KenB Posted October 29, 2012 Posted October 29, 2012 Give it a go. I recently did this for my sister and it solved her problems :) Now that you have access to the router software please be careful if you decide to change anything else. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
crl Posted October 31, 2012 Author Posted October 31, 2012 Stopped working again this morning. have just moved to room with the router in, and it seems better here!!! Quote
KenB Posted October 31, 2012 Posted October 31, 2012 If you point the screen curser at the icon bottom right of screen that looks like a monitor how many bars do you get ? If you move away from the router to another room - how many bars now ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
crl Posted October 31, 2012 Author Posted October 31, 2012 All 5 in the room with the router. Still all 5 upstaiurs in my office. Oops, no connection just disappeared completely. And didn't come back until I plugged ethernet in. Quote
crl Posted October 31, 2012 Author Posted October 31, 2012 Have now unpliugged cable again and in room with router, still 5 bars. Quote
KenB Posted October 31, 2012 Posted October 31, 2012 If the connection is dropping from 5 bars to nothing on wireless and you have tried different channels I would suspect a problem with the router and suggest that this needs replacing. I have had this before with my own ( some time back ) and eventually bit the bullet and replaced the router. I have had no problems since. To confirm that it is the router you could ask a friend to connect too. If both drop out at the same time ..... You could try switching the router off - leave for 2 minutes - switch on again. ( I don't really see this solving this particular problem ) One other thing.... You could download the blue wireless test from my signature below and when the machine drops out ---run the test. I would specifically be interested in the results when there is no connection. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
KenB Posted October 31, 2012 Posted October 31, 2012 OK if it is still a problem let me know the results of post #16 Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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