Cannot start Microsoft Office Outlook

[crl]

Outlook has just stopped opening on my PC. the message says errors have been detected in the file C;\Users\etc......... It suggests I use scanpst.exe to repair. However, the file it says has errors is not on my PC! Any advice please?

[Armageddon]

hi I know you said it recommended running scanpst.exe , have you run this or tried too ? , if not take a look at this page from Microsoft Support this explains how to use scanpst.exe

[crl]

Hmm - can't locate my .pst file................

[Armageddon]

Hi you could try restoring to a previous version of the outlook folder containing the .pst file

 

[h=2]How to recover via Previous Versions[/h]The recovery process via Previous Versions is very straight forward;

1. Browse to the folder where your pst-file was located in.
   The error should indicate the path or otherwise look in any of the possible default folder locations
   
2. Right click on this folder.
   
3. From the menu choose; Restore previous versions
   The Folder Properties dialog will now open with the Previous Versions tab enabled.
   
4. Double click on the most recent folder listed to see its contents.
   
5. If the folder contains your missing pst-file, you can select and copy it (CTRL+C) and then paste it (CTRL+V) back into its original folder location.
   

If the restore folder doesn’t contain the pst-file file, close it and open a less recent version until you’ve found it.

If the folder containing the pst-file itself no longer exists either, right click on its parent folder (one level higher) and start the “Restore previous versions” process from there to see if it still holds a shadow copy of that folder.

http://www.howto-outlook.com/pictures/previous-versions-outlook_files-folder.png

Previous Versions of the “Outlook Files” folder in (My) Documents.

(which is the default folder for pst-files in Outlook 2010)

[crl]

I'm using Outlook 2007 - what would be the default folder?

Also, as this is a Windows Live account linked to Outlook, will the local pst copy update once restored? Or will I now always have a 'mismtach' between the mails on Outlook and the same if I access via the web?

Thanks

[crl]

Have restored - it seems to be an .ost file rather than .pst - and am now using scanpst.exe to fix

[crl]

Okay. restored and back in Outlook, however my question is now - as this is a Windows Live account linked to Outlook, will the local pst copy update at some point now it's been restored? Or will I now always have a 'mismtach' between the mails on Outlook and the same if I access via the web?

[csopiface]

The mistake the settings of the navigational window pane container profilename.xml.The error of the file may occur on his case where the name of the user's Outlook profile is a profile name.

In Windows Vista/7 this file find in:

 

C:\Users\username\AppData\Roaming\Microsoft\Outlook

 

To resolve this problem, use the following steps.

1. On the Startmenu click Run.
   
2. In the Run dialog box, type the following command:
    
   Outlook.exe /resetnavpane
    
   Note: There is a space between "Outlook.exe" and "/resetnavpane"
   
   
3. Click OK.
   

If you have any questions,I found a discussion abot your problem:

 

http://www.techyv.com/questions/cannot-start-microsoft-office-outlook

 

I hope it will help you!

Cheers!

[RandyL]

Why the last post by csopiface?

 

The fix csopiface posted is for an issue that already is solved.

 

The fix csopiface posted will cause a loss of all customizations in the Navigation Pane. Why didn't you post a warning about that csopiface?

 

I think that csopiface doesn't have a clue about this issue. I think he just took an opportunity to post a link to a substandard forum. It's called forum spam.