edh Posted January 13, 2008 Posted January 13, 2008 I have 2 DVD drives running under Windows XP Media Center that overnight have ceased to work. The drives both have power but the problem seems to lie with th drivers. The drives are 1 - Sony DVD-Rom DDU1615 SCSI CdRom device and 2 - TSST Corp CDDVDW SH-S203D in case that helps. When I go to device manager, right click and look at properties the general tab shows 'Windows cannot initialize the device driver for this hardware. (Code 37)'. I try the troubleshooter and do the unistall and then reinstall with the add hardware wizard. Then I update the driver to see whether I need to update the driver and it says I have the most up to date driver. Things still don't work. As a last resort I have tried system restore, but my system will not restore to any of the restore points no matter how far back I go. Nothing else on my system is causing problems so I'm pretty stuck as to a solution. Can anyone help? Quote
RandyL Posted January 13, 2008 Posted January 13, 2008 Hi edh; Try uninstalling the drives from Device Manager again. Re-boot instead of using the Add Hardware Wizard. Worth a shot. What make and model is your computer? Newer drivers might be obtained from them. RandyL Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Guest Wolfeymole Posted January 13, 2008 Posted January 13, 2008 Is this a Dell machine by any chance EDH? Quote
edh Posted January 13, 2008 Author Posted January 13, 2008 No an Evesham unfortunately. Have just found a fix for this. needed to delete a couple of codes from the registry. Used: http://searchwinit.techtarget.com/tip/0,289483,sid1_gci961565,00.html All sorted and working perfectly Quote
Seth Posted January 13, 2008 Posted January 13, 2008 How ironic. I just answered a post with the same registry information. I've used the fix successfully quite a few times. This fix would be great for the newsletter. Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here
Guest Wolfeymole Posted January 13, 2008 Posted January 13, 2008 Ok well thanks for letting us know edh. Quote
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