[Solved] Anyone help me print from my Netbook to HP 2050 printer pls?

[greko]

Hi folks

Newbie here and a bit of a silver surfer too though it pains me to admit it. :-) OK, I have a question too:

 

Been trying to get my Samsung Netbook NC Series to print through my HP 2050A printer. So far got something downloaded which went wrong and lost it, was supposed to be a driver I think. Then I found that the printer had been recognised by plugging it in and was sitting there on the list of printers (Netbook default tick was on one called OneNote2010 but can't find anything about this printer even if I wanted to buy another one, which I don't!)

 

So tried to send a Word doc to the HP 2050A. It said there was a problem and then it went online and tried to troubleshoot it so I was feeling pretty pleased it would find the driver and download it properly - Nah... said it couldn't find a driver. Tried running Live update as it suggested but no luck there either.

 

Now that's my limit, only got that far as the screen was telling what to do!! I am no geek and don't understand geeky talk so please be kind and speak in simple terms eh? :-D

 

Hoping someone will take pity..... cheers all

greko

[KenB]

Hi and welcome to ExTS

 

Your printer has 2 models ......J510a / J510c

You need to know which you have. ( it should say on the printer somewhere or on the documentation )

 

You also need your Operating System ( Win 7 ? )

 

And - you need to know if your operating system is 32 or 64 bit.

 

Armed with this information you can download the correct drivers from here:

click here

If you need further help / advice just ask :)

[greko]

Hi, BIG thanku for such good help and such a fast reply! OK, have got all you mention except the exact printer type. It only says HP2050A All-in-one J510 Series on the paperwork and on the back of the printer, no 'a' or 'c' is shown anywhere

 

I use Windows 7 Starter on it and it says it is 32-bit. Does this mean I still can't get the driver?

 

You have also kindly answered my other post about my clicking harddrive on my laptop so you will know this is a desperate attempt to manage with the Netbook and printer til I can get the laptop back to the UK in Spring! If I can't print I will have to buy another PC here in Greece as printing is essential to our business.

 

in hopes again,

Greko (Mrs)

[KenB]

Hi

 

If you can't find out if it is J510 a or c take your pick - 50 / 50 :)

If it is wrong uninstall it and try the other.

[greko]

OK, thought I might do that, worth a try!! THANKU again for at your help.

cheers

[KenB]

Let us know how you get on :)

[greko]

Hurrah!!! Dowloaded the J510a version and it worked, Such a relief, now I can manage til we get back to the UK

HUGE THANKU again

cheers

greko

[KenB]

You are welcome - good to hear that you are able to print :)