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​Hi there, I recently put AVG anti virus on my pc. when I restarted a blue screen appeared telling me of an error and to restart in safe mode. I did this and another message told me to go into control panel select restore to an earlier date. I did this and on restart after booting I got a blank screen but my cursor pointer is on view and I am to move it using the mouse but that is all I can do. Can you please help me.:confused:
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Posted

Hi and welcome to ExTS

 

If you still get the error message can you post it here please - it may help.

Include the STOP error.

 

Can you still access the Advanced Startup Options ( using F8 after switching on ) ?

 

Try "Last Known Good Configuration" / "Safe Mode"

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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