Uploading Videos from my cameras SD card

[oap]

Hi.

 

I am a beginner to the world of computing. I have an advent laptop and my problem is that when I put the SD card from my camera into the card reader it only uploads the still photographs and there is no sign of the video clips. I do have Quick time installed. Please can anyone help me as I would like to know where these videos go to. I know I am getting on in years but I feel confident that I am do all the right things required of me when I put the SD card in the Advent laptop.

 

Many thanks

oap

[Plastic Nev]

Hello and welcome to Extreme Tech Support - Free PC Help.

When you first insert the card do you see the Autoplay window open?

If so, scroll down the list and click on "Open Folder to view files"

That should then open to show the list of files on the card.

your video files should be there, depending on which make of camera took the video does influence what name the video files or folder is under.

If the Autoplay window does not open, the card itself should still show as a drive, either in "Computer" or in Windows Explorer, in that case right click on the drive and select the "Open folder to view files" from there.

It actually may say "Open Autoplay", or "open in new window".

 

I am running Windows 7 which may be a little different from Vista, so options may be named slightly differently.

 

Nev.

[oap]

THANK YOU NEV

 

Thanks for your email Nev. I have tried all the things you mentioned but unfortunately no success. I do not get the autoplay window up initially on inserting the SD card, although when I first had the computer I used to. It would appear from the messages that I get on screen is that the computer does not reconise or support the format. I am at a total lose at what to do next, all I want to do is to be able to upload some family video clips from my Panasonic camcorder.

 

Regards

oap​

[RandyL]

the computer does not reconise or support the format

It's probably beacause the format is AVCHD.

 

What is the model and number of your panasonic recorder?

Knowing this will probably give us a manual and options.

 

Typically this format can be used by stand alone DVD recorders to make a disk you can use on your TV or computer just like a DVD you would buy at a store. You would probably need the proper cable to connect your camcorder to a DVD recorder. Often times this would mean one end is USB and the other 2 or 3 AV inputs or a DVI input. if you only have a USB to USB cable the DVD recorder would need a USB input.

 

For transfering to a computer your camcorder would still need to be connected. Probably by a USB connector on both ends. You should have got a CD with software on it. Possibly Video Cam Suite 3.5.

 

If your camcorder came with that software install it then update it.

If your camcorder came with that software view this tutorial. http://www2.panasonic.com/webapp/wcs/stores/servlet/vSupportHowToGuideDetail?storeId=15001&idval=UCM_STG_CNT_050938&catname=Hi-Def+Camcorders&title=How+to+Import+Videos+Using+Video+Cam+Suite+3.5&cm_sp=HDC-SD40K-Support+HowToGuide-_-Middle-_-How+to+Import+Videos+Using+Video+Cam+Suite+3.5

[Plastic Nev]

Hi, sorry I couldn't reply yesterday as I finished work, then had to go out again.

However, try Randy's good advice, then we can hopefully get your Autoplay working again, click the start orb, then control panel and look for Autoplay, open that and you should see a tick box for "Use Autoplay for all media and devices" up in the top left corner, make sure there is a tick in that box. There may be some differences in Vista, but hopefully not too much.

 

Nev.

[oap]

Thank you for your emails guys. Sorry for delays replying but got a bit a crisis going on at the moment so have been unable to try your possible solutions yet Randy. Will get back to you both as soon as I get a minute to myself to try your suggestions. Will email you in a few days time. Many thanks.

 

Regards

oap