Black start screen

[EWright]

What does this screen mean and how do I get out of it? I comes up like this rather than the login screen.

[KenB]

Hi and welcome to ExTS

 

Try taking the RAM modules out.

Give the contacts a clean with a pencil eraser.

Replace just one.

Try the machine.

 

Try the same module in the other slot.

 

If still a problem swap the RAM module with the other one.

If still a problem try the module in the other slot.

 

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If this is a desktop ....take the CMOS battery out for 1 minure then replace.

This will reset the BIOS to defaults.

 

Let me know the results.